Dear Nina,
I hope to find you well.
I will respond to your comments on Jino House in order and I would like to point out that your statements are not true!!
I would like to point out that since it is a house in the countryside, obviously the shops are not immediately under the house but the first center with shops is located just 2 kilometers away in the Pianella area where there are: a well-stocked grocery store, pharmacy, post office, tobacconist, hairdresser , a shop that rents bicycles, etc...
As regards the description of the house, it seems absolutely not in line with what I described in the advert, as it is a recently renovated house which is also absolutely independent (the entire house is reserved for the guest who has a independent and exclusive entrance) inserted in an ancient courtyard from the year 900.
The kitchen is equipped with everything and all brand new appliances, including the washing machine. The sofa is absolutely a two-seater, in fact it is not an armchair :). The chairs are not uncomfortable, they are country wooden chairs that fit into the context of the home furnishings.
All the crockery is there, including wine glasses and beer mugs, etc. There are pots, pans, pans, cutlery, etc.
As for the kettle in the house, there was one, but since you complained to my co-host saying that you didn't like it, I had you bring one from SMEG worth €170.00.
As for the water power, if you noticed that it wasn't at its maximum you could have asked Sabrina or written to me and we would have sent you our plumber straight away who would have adjusted it for you without a doubt.
If I had read in the house rules it is clearly written that in the winter months an amount of €20 per day is required for heating as, as there is no gas but methane, there are very high costs that we would otherwise not be able to bear . In the house there is underfloor heating which still allows Jino House to reach optimal and comfortable heating temperatures in the cold months.
As far as your stay is concerned, you left my house in terrible conditions, you never threw away the rubbish and you left many open bottles outside on the courtyard terrace even though we provided you with the card to open the bins. Furthermore, you brought (I don't know why) the pots, the lids, the tea basket, etc... and also the dirty dishes upstairs and I took the photos which I will send, at this point, to the team. Vrbo. Furthermore, we also found the sofa cover removed and thrown on the floor.
The 2 ladies who came to clean Jino House took a good 8 hours to clean and sanitize the house after your stay due to how dirty and messy it was and I immediately notified Vrbo of this as the cleaning cost me a total of €120 .
Honestly, I was very sorry for your comments that didn't correspond to the truth and you didn't even respect the house rules.
Good continuation,
Patrizia