🌟Oceanfront~Pool~Courtyard Area~ Arcadian 12CD🌟

Thank you for taking the time to write a review. We value your feedback as we are always looking for ways to improve our guests experience. We are glad to hear you overall enjoyed your stay and hope we get to welcome you back for a future stay with us!

Thank you for taking the time to leave this review and bring this to our attention. We hope you will reach out to us when you plan another trip to Myrtle Beach.

Hi Tim, We are very sorry the condo was not cleaned up to standard. We appreciated the phone call and was able to get our housekeeper back over to address your concerns and bring you more bath towels. We apologize for the inconvenience and hope you will consider staying with us again. Lisa Foster

We appreciate you taking the time to write an honest review. We are sorry to hear about your experience. We were not made aware of the bedding, had we been we could have sent out our cleaning team to address this for you right away. As soon as we were made aware of the refrigerator, wash clothes, and TV we addressed them as soon as possible. I do apologize that security was rude and will let the building management know as they are not employees of ours. We do hope that this will not detour you from staying with us again. We would love the opportunity to give you a better experience. We hope you will consider us again for your future stays here in Myrtle Beach.

Michael, Thank you for taking the time to leave us a review. We hope you will let us know when you would like to come back! Luxury Beach Rentals

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet expectations, especially after you chose our property as a splurge for your trip. We understand the frustration you experienced with the initial access issues, cleanliness concerns, and plumbing problems. We were in continual communication with you throughout your stay and did everything we could to address the issues promptly, including sending a licensed plumber during your visit to work on the bathroom concerns. We would have been happy to send our cleaning team back out had we known the condition of the unit wasn’t up to standard upon your arrival. We also issued a refund as a gesture of goodwill for the inconveniences you experienced. Since your stay, we’ve continued working to resolve the concerns you raised improving our cleaning processes and reviewing our amenity descriptions for clarity. Regarding supplies, it is stated in the check in letter that we get you started with a starter pack for your stay. Any additional items, guests will need to provide for the remainder of their stay. We’re glad you enjoyed the stunning balcony view and direct beach access, and we truly appreciate your feedback. It’s been helpful in guiding the improvements we’re making for future guests. Again, we apologize and thought; based off our conversation, that we were able to find a reasonable solution together. We hope this will not detour you from a future stay. We would be delighted to have you back and provide you with a seamless experience.

Thank you for taking the time to leave the review on this property. The great news is this condo recently changed ownership and was totally gutted and renovated top to bottom. We would love for you to see the new updated photos that are being shot this week. New photos will be updated end of May 2023. Luxury Beach Rentals