Niki was extremely helpful during our stay, making sure that we had some snacks in the cupboard & juice in the fridge when we arrived. She had someone meet us on the dock and walk us to the property, since GPS is spotty in Venice and it’s easy to get lost.
We had some trouble with overloading the power with the air conditioning on the first night, but Niki got it fixed right away, and once we got used to how things operated, everything worked perfectly. It was so nice to have air con during the summer, and the units cooled the rooms right away!
It was very convenient to have a washing machine in the property. While it would have been nice to have a dryer, the clothes did dry very fast hung on the clotheslines, which were outside two of the bedrooms.
The door keys were tricky, as the doors are very old, but we got used to it. This is not the host’s fault - I would imagine all doors in Venice are like that! Just something to keep in mind if you stay there. Have patience - it’s a trade-off for the history of your surroundings. :)
The front bedroom with the en suite bathroom was noisy in the early mornings and late nights, since the windows are facing a busy canal. That was really the only downside.
All in all, Niki as very prompt in answering my questions, was extremely helpful (she even arranged for our water taxi back to the train station), and the property was exactly as described. Easy walk to points of interest. And checkout process was a breeze!