2/10 Väldigt dåligt
Angela S.
14 apr. 2025
Good location, horrible property manager and experience
Avoid any property that is managed by AMI Locals by Prime Vacations. Same company. We originally booked a property with them in March 2025 & they cancelled it 4 days before we left in April 2025.They said it was damaged by the hurricane in October 2024 & still not ready. I asked why they rented it to us & they said they thought it would be ready & not their problem. They cancelled us. I found this property which ended up being managed by them as well, my mistake. We get there & realize that evening the shower & hot water do not work in the master bedroom. We text the number provided & the next morning receive a text they will be in touch. 9 hours later, no response so I text again & they text back they will send someone out on Monday, 2 days later. We have 4 people in the rental. I ask if they can send someone sooner & they say no. Monday comes around & they text someone will be there between 9am-11am. My husband waits & no one shows. We text and ask for an update & no one responds. We text again hours later & they text back the plumber will come on Tuesday between 9am-11am. My husband waits again (we are leaving Wednesday) & no one shows again. We text again & a representative calls & says a plumber did show & I said no they did not, my Husband was there & no plumber showed up & the representative said, well the paperwork says he was & hung up on me. Then the AMI representative texts back & writes, my mistake, the plumber could not come. It was never fixed. Avoid AMI.
Angela S.
Bodde här 5 nätter i april 2025