Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house was clean and well kept and very comfortable. That said, there were some issues that caused the house to not live up to expectations.First, the pool was not clear of debris when we arrived. After asking that it be cleaned, someone came and vacuumed, but the pool bottom still had sand and debris even after they left. Then on Wed. the pool pump broke. A pool maintenance person came out right away to shut down the pump. They said that a part had to be ordered and that it would be the next day, Thursday, before it could be repaired. Thursday came and went with no repair person. We called again and were told someone would be out Thursday evening, but no one came until Friday. By now, the pool has not been filtered or chlorinated for almost 2 full days in 90 degree heat with rain. The person who came on Friday began work and then said they needed yet another part. They left with a promise to return and never did. We rented this house partly because of the pool. I personally don't like swimming in a pool that's not clean, chlorinated, and filtered. If this is the level of service your pool contractor provides, you need a new one.Second, I've never stayed in a rental home that had no towel racks whatsoever. Drying towels in damp humid weather was a challenge all week long.Finally, and most concerning, there were no smoke detectors on the first floor, at all. There are fixtures for them, but no actual devices. This is, to say the least, dangerous, not to mention illegal. By the time we realized it, our stay was almost over, so we didn't report it, but I would personally not rent from this agency again simply because of this.