Summer Deal Oceanfront Kona Vacation Townhouse with Pool and Tennis

Thank you for your feedback. We appreciate your comments and are working to improve our property. We're glad you enjoyed the location.

Aloha Kathryn, Thank you for taking the time to share your feedback with us. We're happy to hear that you enjoyed the views and found the property management helpful. We apologize for any inconvenience you experienced with the unit. We take all guest feedback seriously and will look into getting the carpets cleaned to enhance the overall guest experience. Regarding the kitchen supplies, we provide a starter pack as part of our standard offerings. Your feedback regarding the cleanliness has been shared with our housekeeping team, as we strive for all units to be up to the CBIV standard. Once again, thank you for bringing these matters to our attention and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Mahalo

Thank you for your feedback. We're glad to hear everything went well overall. We apologize for the inconvenience caused by the stains in the carpet and want you to know that we're actively working on getting it taken care of. We appreciate your understanding and hope to host you again in the future!

We apologize for the misunderstanding. The unit clearly is advertised as not having AC.

Mahalo for your feedback, we love to hear our guests had a wonderful time! We have noted your feedback regarding the carpets. We look forward to accommodating you in the future! Mahalo.

Thank you for the wonderful review! I'm delighted to hear that you thoroughly enjoyed your stay and found the location, amenities, and natural surroundings to be so appealing. We are happy to know that you felt a sense of peace and connection to the serene coastal environment. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future to share more beautiful sunsets.

Thank you for your feedback. We're sorry to hear that some aspects of the place didn't meet your expectations and that certain items weren't working well. We appreciate your input and will address these concerns to improve the experience for future guests.

Thank you for your feedback. We're glad you enjoyed the location. We'll address the maintenance issues promptly. We appreciate your suggestions and hope you have a wonderful stay in the future.

Thank you for sharing your experience. We're thrilled that your family enjoyed the views from the lanai. Happy to hear that our management team could quickly resolve the refrigerator issue for you. We appreciate your suggestion about the sliding and screen doors and will address this to ensure a smoother experience for future guests. We look forward to welcoming you back for another great stay!

Thank you for your detailed review. We appreciate you taking the time to provide feedback on your stay. We will use this information to address the maintenance issues you noted and make improvements to enhance the guest experience. Your satisfaction is important to us, and we strive to ensure all our guests have an enjoyable stay. We hope to welcome you back again in the future.

Thank you for your feedback. We're sorry if you felt that the unit did not meet your expectations. Please note that our advertisement states that the unit does not have air conditioning. We appreciate your comments regarding the furnishings and cleanliness, and will address these issues to improve future guest stays. We hope to welcome you back for a more enjoyable stay.

We're thrilled you enjoyed the ocean view and Kona sunsets. We've taken note of your concerns regarding the living room furniture and noise from neighbors, and we'll address them accordingly. We appreciate your feedback and hope to welcome you back soon!