The unit looks as shown in the listing. The property management company is very responsive. I always had a reply within minutes. Because the unit is run by a property management company, they have a very standard offering of utensils and supplies. For what we paid, we were disappointed that there wasn’t better quality utensils, knives or pod coffee maker. They did provide some basic supplies like soap, garbage bags, etc. but a small amount. They did provide extra supplies when asked, but I would’ve appreciated if it had been stocked appropriately for our two week stay right from the start. Overall, the unit was fine and the resort is great (although starting to show age - towel stations and gates were finicky and we were told by resort staff that’s just how it is now).