Piso céntrico y bien comunicado, limpio y ordenado, todo perfecto
Elena A.
2022 年 9 月に 2 泊滞在
2/10 (非常に不満)
Tanya
2022 年 3 月 16 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
The location is great but that's about it. The listing clearly states that there are 3 bed/2 bath for 6 ppl (I have a screen shot of the original listing). When we arrived, there were 2 bedrooms, and 1 full bath to share with a pull out couch. We brought this up with the manager and he did try to find other accommodations but everything was booked. We asked for a partial refund and he just kept talking about the listing being correct on other sites (which isn't who we booked through) and refused the refund. We would not have booked this apartment if we had the correct info and we shouldn't be held responsible for the incorrect info. Our agent sent the screen shot to show what the listing said and has filed a claim with Orbitz. The parking is not close either. We also had problems with the shower head and sink drain. The manager said he would get them fixed the same day and that didn't happen either. This place isn't worth the hassle. The manager doesn't try to work out a resolution if there is a problem nor fix things in a timely manner. Rent a different place.