前post基地：ゼラニウム2622

Hi Janis, Thank you for taking the time to review your stay. We’re thrilled to hear that you enjoyed the home overall and loved the back deck with views of the Tetons as much as we do! We sincerely apologize for the cleanliness issues you encountered upon check-in. This is not the standard we hold ourselves to, and we regret that these items were overlooked by our team. Your feedback has been shared directly with our housekeeping team. We would have been happy to send our team back during your stay to address any specific concerns had we received a message; that said, following your departure, the home received a deep clean to ensure it meets our high standards for all future guests. Regarding the Apple TV, we completely understand the frustration of not being able to use it easily. We would have been happy to send someone to assist during your stay, but we also understand your preference to remain undisturbed. Since your departure, our team has reviewed and confirmed all TV instructions to ensure easy access for all future guests. We’re very sorry that your stay did not reflect the high standards we strive to deliver. Your feedback is invaluable in helping us make meaningful improvements, and we are committed to delivering a five-star experience to all future guests. All the best, The Outpost Team

We love to hear that you had a five star stay at Geranium 2622, Mark! We hope to host you again someday. Cheers, The Outpost Crew

Hi Riddhi, Cleanliness is one of our top priorities, and we’re truly sorry that your unit did not meet our usual high standards. We’ve already addressed this with our cleaning team and conducted a deep clean after your departure to ensure the space is refreshed for future guests. We also want to mention that we would have been more than happy to send someone from our team to address any concerns during your stay if you had reached out. Your comfort is very important to us, and we strive to resolve any issues promptly. Thank you again for your feedback. Best, The Outpost Team

We love to hear that you would stay at Geranium 2622 again, Darcy! We'd love to host you again! Cheers, The Outpost Crew

We are so glad to hear that Geranium 2622 could provide a great home base for your Christmas and New Years vacation in Jackson Hole, Paul! We'd love to host you again someday. Cheers, The Outpost Crew

We are so glad to hear that you enjoyed your stay at Geranium 2622, Kane! Thank you for letting us know about the washing machine, we will get this looked at. We would love to host you if you ever return to the area! Cheers, The Outpost Crew

Hi John, We're glad to hear that you found Geranium 2622 to be great overall, but terribly sorry to hear that your experience was only three stars! We're so sorry that the stairways had ice on them - while the building exterior is managed by the HOA, we could have gladly called them to ask them to remove the ice had we known this was an issue for you! We can also take a look at the showerhead pressure at this home. We hope to host you for a seamless experience if you ever return to Jackson Hole! Cheers, The Outpost Crew

Hi Christopher, We appreciate your thoughtful feedback regarding your recent stay at Geranium 2622. We're thrilled to hear that you enjoyed the beautiful location and the natural surroundings, but we are truly sorry for the issues you faced. Your concerns about the check-in process, cleanliness, and the condition of our furniture have not gone unnoticed. Maintaining a high standard of cleanliness is a top priority, and we will be taking immediate steps to address these areas of concern with our teams. We do wish that you had reached out during your stay, as we would have been happy to send our housekeeping team back to address the cleanliness concerns. We understand that you had a less than ideal experience, and we genuinely appreciate your patience and understanding. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve on your next visit. Warm regards, The Outpost Crew