トランキリティ220-ガルフフロント-シークレストビーチ

Thank you for your review and for highlighting the comfort and great location of the condo. We are so glad you enjoyed those aspects of your stay! We also appreciate your feedback regarding the missed details and ways we can enhance the experience. We will be sure to share your comments with our team so we can continue improving. We hope to welcome you back again soon! Regards, Benchmark Management

Hello Kathleen, Thanks for staying with us at Tranquility 220 and for submitting this review. We are so sorry for letting you down in the area of cleanliness of the window. We do our best to maintain these properties and feedback like yours is extremely helpful. We did not receive any communication of this issue during your stay, but certainly would've been happy to assist you with what we were able to at that time. We have passed this comment along to the proper departments in order to work towards getting proper updates and TLC provided to this unit to get it back in great condition. With Gulf front views, easy beach access, an elevator, and beautiful community pool, this condo does still have amenities that make it a great choice for a rental. We do hope we can welcome you back in the future to provide a complete 5-star beach vacation.

Hi there, thanks for staying with us at Tranquility and for being a repeat guest! We are happy that we have met your expectation with each experience! We truly do our best to maintain the properties and provide our guests with an amazing vacation experience. We appreciate your feedback and we hope we can welcome you again soon! Thanks again for choosing to stay with us. Regards, Benchmark Management

Thank you for your feedback. We are sorry to hear that nearby construction and landscaping work impacted your stay. While these projects are outside of our control, we understand how frustrating unexpected noise and parking issues can be, and we truly apologize for the inconvenience. We have shared your comments with the appropriate parties to help ensure better coordination in the future, especially when it comes to protecting guest parking spaces. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more relaxing experience on a future visit. — Benchmark Management

Hi Mary, thanks for staying with us at Tranquility. We are happy to hear that you loved the location and that the condo met your expectations. We truly hope we can welcome you to stay with us again. Regards, Benchmark Management

Thank you for sharing your experience. We are truly sorry that your vacation was disrupted by the construction taking place in the unit above the condo. We understand how frustrating and disappointing it must have been to deal with loud renovation noise throughout the day, especially while traveling with young grandchildren who needed naps. We recognize that this significantly impacted your ability to relax and enjoy your stay. While the construction was outside of our control and being conducted by another unit owner, we apologize for the inconvenience you experienced and for not being able to offer a more satisfactory solution at the time. We understand that this was not the peaceful beach vacation you had planned. We appreciate your patience as our team worked with you and are glad we were able to provide a partial refund, although we understand it could not make up for the disruption. Your feedback is valuable, and we will continue to review how we communicate and assist guests when unforeseen circumstances like this arise. Thank you again for your comments, and we wish you the very best in your future travels. Warm Regards, Benchmark Management

Thank you for your thoughtful review. We are pleased that you found the condo peaceful, spacious, and well-maintained, with accurate pictures and a great location. It is wonderful to hear that our communication provided you with confidence during your stay. We appreciate your feedback on the cleanliness and will work with our team to ensure we meet higher standards. We hope to welcome you back in the future for another relaxing visit.

Thank you for your feedback. We are glad to hear that you enjoyed the great view and location, as well as the well-maintained pool and landscaping. We appreciate your suggestions regarding the unit's condition. We have since completed some minor repair work and even installed a new microwave to enhance the overall experience. We are committed to making improvements and maximizing the potential of the unit. We hope to welcome you back soon to see the updates! Sincerely, Benchmark Management

Thank you for your feedback. We are glad to hear that the condo met your expectations and that it was clean upon arrival. We appreciate your comments regarding the deep cleaning; we will address this with our cleaning team to ensure our standards are maintained. We apologize for the parking issues you experienced and for the construction noise during your stay. We understand how that could be disruptive. We are grateful for your understanding and hope to welcome you back for a more seamless experience in the future. Sincerely, Benchmark Management

Terra, Thank you for taking the time to share your feedback. We appreciate your positive comments about the beautiful beachfront condo, cleanliness, and great views. We sincerely apologize for any inconvenience caused by the challenges you faced, particularly related to mobility issues and the lack of nearby amenities. We acknowledge the importance of clear communication regarding beach service providers and the potential disturbances caused by construction activities. Your concerns regarding noise, parking, and pool closures have been duly noted. We understand the impact on your vacation experience, and we regret any frustration caused. We will address these issues internally and work towards improving communication and resolving concerns promptly in the future. Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to enhance your experience in any future stays with Benchmark Management. Best regards, Benchmark Management

Hi there, we are so happy to hear that you had a wonderful and relaxing stay with us at Tranquility. We also thank you for your positive cleaning remarks as we truly do our best to maintain these properties. We are so delighted that you were never inconvenienced due to the on-going construction. With Gulf front views, easy beach access, an elevator, and beautiful community pool, this condo has a number of amenities that make it a great choice for a rental. We do hope we can welcome you back in the future to provide a complete 5-star beach vacation. Thanks again for choosing to stay with us. Regards, Benchmark Management

Hi there, thanks for staying with us at Tranquility. We are so happy to hear that you found the condo nice! We are also pleased that you found the beds comfortable as each person does have their unique preference. Please note that the outlets have since been replaced as such that should not be an issue for future stays. Our maintenance team was also able to fix the issue with the dishwasher; it is now very much stable! We can also assure you that there is currently no issue with the window as we had our team do the necessary checks. We do apologize for the inconvenience these issues may have caused during your stay! We also thank you for quickly reporting them as this gave us the chance to address them as quickly as possibe. We hope that with all the issues resolved, that we can welcome you again soon! Thanks again for choosing to stay with us! Regards, Benchmark Management

We are thrilled to hear that you had a great time at Tranquility 220 and that you enjoyed the well-equipped kitchen, ample seating, and the convenient location! It's wonderful to know that you were able to explore nearby places like Rosemary and take advantage of the proximity to amenities like Publix and the Donut Hole. Thank you for bringing to attention the issue with some of the plugs in the bedrooms. Your feedback is valuable, and we will ensure that this information is shared with the property management team for prompt resolution. We appreciate your recommendation to friends and am excited to hear that you plan to book again in the future! We look forward to hosting you again. Safe travels! Kind regards, Benchmark Management

Hi there, thanks for staying with us at Tranquility! We are happy that you loved the view, pool as well as the location! Your feedback/ remarks regarding the upgrade of the interior section of the house has been taken into account. Please know that guest satisfaction means a lot to us as such we will be making the necessary checks and changes to improve your stay with us! We want to thank you again for staying with us and hope we can welcome you again soon for an even better beach vacation experience! Regards Benchmark Management

Rosa, Thank you for sharing your feedback on your stay at Tranquillity 220. 30A is the perfect beach destination to relax and soak up the Florida sun. We regret hearing that you experienced some issues throughout your stay. Unfortunately, there's no record of you reaching out about these issues. It is never our intention to disappoint any of our guests, and we work each day to bring our guests the best vacation experience. Remember, we're always here to help. We would love for you to give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Cathy, Thank you so much for your feedback. We always aim to resolve any issues with guests as quickly as possible during their stay. We unfortunately did not receive any communication of the issues you had. We would love for you to give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Shannon, Thank you for choosing to stay with us this summer at Tranquillity 220. We hope you loved the gorgeous views from the balcony, living room, and master bedroom with floor to ceiling windows - perfect for spotting dolphins. We appreciate your patience and kindness despite the few issues that you experienced during the beginning of your stay. We communicated efficiently with you and worked as fast as we could to get the issues resolved. We hope we can welcome you back in the future to offer a completely relaxing stay from start to finish. We appreciate you for reaching out as we value your input so we can do the maintenance needed and give some extra TLC to our units. Sincerely, Benchmark Management

Woody, Thank you for taking the time to review your stay with us at this Seacrest condo. We have passed these comments along to the proper departments in order to work towards getting proper updates and TLC provided to this unit to get it back in great condition. With Gulf front views, easy beach access, an elevator, and beautiful community pool, this condo does still have amenities that make it a great choice for a rental. We do hope we can welcome you back in the future to provide a complete 5-star beach vacation. Sincerely, Benchmark Management

Thank you for being such a loyal guest, we have been honored to welcome you back time and time again for beachside vacations! We're sorry to hear that we have let you down in recent years with the condition of this unit. Thanks to your feedback, we are able to pass that along and address some of these issues in hopes to get unit 220 back to it's full potential! We hope to welcome you back soon for the opportunity to provide you with the luxury vacation experience you are accustomed to with us. Sincerely, Benchmark Management

Kyle, Thank you for taking the time to review your stay with us at Benchmark Management. We are thrilled to hear you enjoyed the location of this property. As a company we strive to provide our guest with a relaxing vacation. We certainly will pass along your recommendations for upgrades within this property to ensure the satisfaction of any future guest. We hope you consider booking with us again at Benchmark Management, we would be glad to have you. Thank you, Benchmark Management.