モントレーコンドミニアムA201

Thank you so much for taking the time to share your feedback with us! We are glad to hear that you had a great overall experience and that the home was clean and well represented. We are sorry, however, that the pillows and the squeaky king bed impacted your comfort during your stay. We understand how important a good night’s sleep is, especially while on vacation. We also appreciate you bringing the limited supply of extra pillows and linens to our attention. Had this been brought to our attention during the stay, we would have most certainly offered to deliver them. We will be sure to share your feedback with our team so these items can be reviewed and addressed. Thank you again for your thoughtful feedback and for highlighting the positives of the home. We truly appreciate you staying with us and hope to have the opportunity to welcome you back for an even more comfortable stay! Warm Regards, Benchmark Management

Thank you so much for your kind review! We are thrilled to hear that you enjoyed the home and its beautiful beachfront location. There is nothing quite like relaxing on the patio and spotting dolphins as it truly makes for a special experience! We are so glad you had a great stay and hope to welcome you back again soon. Warm Regards, Benchmark Management

Thank you so much for your wonderful review, Cathy! We're thrilled to hear you loved the stunning Gulf views and that the condo lived up to your expectations. It's great to know you enjoyed the beautifully maintained home, the warm pool, and the welcoming atmosphere. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable stay in the near future!

Thanks for staying with us at this property Rachelle. Your 5-star rating is greatly appreciated as we always aim for all our guests to have a 5-star experience with us! We do hope we can welcome you again soon for another great vacation experience. Regards, Benchmark Management

Thank you for your kind words! We are so glad to hear you enjoyed your stay and appreciated our service. We hope to welcome you back again soon! Warm Regards, Benchmark Management

Thank you so much for your kind review! We are thrilled to hear you had such a great experience and enjoyed the location; close to everything, yet peaceful and away from the crowds. It is also wonderful to know the beach chair setup and bike rentals added to your stay! We truly appreciate your understanding regarding the unexpected toilet issue and are glad our team was able to respond quickly to get everything taken care of for you. It means a lot to hear that you would stay with us again; we would absolutely love to host you on your next visit! Warm Regards, Benchmark Management

Thank you for your kind review! We are so glad you enjoyed the beautiful décor and the ideal location close to the beach. It is great to hear you appreciated the provided beach chairs and umbrella as well as the more peaceful setting. We hope to welcome you back again soon! Regards, Benchmark Management

Thank you for your feedback Roxana! We are so glad you enjoyed the condo’s perfect location and found it clean and well-maintained. We appreciate your suggestions regarding kitchen essentials and will review how we can improve in that area for future guests. We hope to welcome you back again soon! Regards, Benchmark Management

Thank you so much for your thoughtful review! We're so glad to hear you enjoyed the condo's location, private beach access, and spacious, comfortable setup—it sounds like it was a great fit for your family. We also truly appreciate your kind words about our team. Providing clear communication and support throughout your stay is always our goal, and it’s wonderful to know that came through. It was a pleasure hosting you, and we’d love to welcome you back anytime! Regards, Benchmark Management

Thank you for your kind words about the condo. We are glad you found it nice. We appreciate your suggestions and will consider these improvements for future guests. Please let us know if you have any other feedback. Sincerely, Benchmark Management

Thank you for staying with us at the condo! We truly appreciate your kind words about the cleanliness, as we work hard to maintain our properties and ensure they are ready for each guest. We are also thrilled to hear that the layout of the condo was perfect for your group, with each bedroom having its own private bath; it is great to know it worked well for you. We are so glad you enjoyed the stunning view and the heated pool! it is one of our favorite amenities too! Thank you for also highlighting our customer service during your stay. Your comfort and satisfaction are our top priorities, and we are always happy to ensure everything is going smoothly for our guests. We would love the opportunity to welcome you back for another wonderful vacation experience in the future! Regards, Benchmark Management

Thank you for your wonderful review, Tim! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of the condo. It is great to know that the proximity to the beach and the new Publix made your stay even more convenient. We look forward to welcoming you back in the future. Sincerely, Benchmark Management

Thank you for taking the time to share your feedback. We're glad to hear you found the condo clean, but we're sorry that several aspects of your stay did not meet your expectations. We sincerely apologize for the missing starter supplies, the issues with the ice maker, fireplace, and patio door, as well as the inconvenience with the gate code at check-in. Your feedback has been shared with our team so these items can be addressed. We appreciate your comments, as they help us improve the guest experience, and we hope you'll consider giving us another opportunity to provide you with a better stay in the future.

Hi Tunis! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our property exceeded your expectations. Your description of the cleanliness and the beautiful views truly captures what we aim to provide for our guests. We're delighted that you and your wife found the peace and relaxation you were looking for. We can’t wait to welcome you back for another amazing stay! Warm regards, Benchmark Management

Thank you so much for your positive review, Charles! We are thrilled that you and your family enjoyed the condo, especially the beach and the pool. We always strive to provide an easy and enjoyable experience, and we are glad we helped make the process smooth for you. We appreciate your feedback regarding the toaster and blender, and we have already opened a request for replacements. We want everything to be in perfect working order for your next stay. We look forward to welcoming you back! Sincerely, Benchmark Management

Thank you for your wonderful review Susan! We are delighted to hear that you and your group were impressed with the condo, from the beautifully decorated bedrooms to the spectacular view. We appreciate your note about the fourth bedroom and understand it may be a consideration for some guests. It is great to know it worked well for your stay! We would love to welcome you back for another five-star experience in the future. Regards, Benchmark Management

Dear Tracy, Thank you for your review of Monterey Condo A201! We're delighted you enjoyed the beautiful view, location, and beach service. It's great to hear that the condo was clean and met your expectations. We appreciate your feedback about the decor and maintenance, and we will ensure these areas are addressed to enhance the guest experience. We hope to welcome you back for another enjoyable stay in the future! Best regards, Benchmark Management

Thank you, Tim, for your continued loyalty and for taking the time to share your experience with us! We are so glad to hear that your family continues to enjoy the condo, the unbeatable beachfront views, and the convenient location. It truly means a lot to us that you have chosen this spot for the third time! We appreciate your helpful feedback regarding the oven and the skillet; those notes have been passed along to our team so we can make improvements before your next stay. We are already looking forward to welcoming you back next year! Thanks again for being such a valued guest. Regards, Benchmark Management Regards, Benchmark Management

Hi there, thanks for staying with us at this property. We also thank you for providing us with this feedback. Your comments have been taken into account and we will be making the necessary checks and changes to ensure a better beach vacation experience for all moving forward. We truly apologize for the inconvenience these issues caused during your stay. Please note however that had you informed us during your stay of the need for utensils; we would have had someone from the team stop by to deliver them. In regards to the WiFi, please note that although most of our properties have internet access, the connection is not guaranteed as it is being provided by a third-party company. In the event guests have issues with the internet, we can only try to troubleshoot from our end, and if that does not work; we always try reaching out to the relevant company. However, due to them being an outside vendor, we have no control over their work schedule. Thanks for bringing the issue of the rust to our attention, we have made the necessary replacement as such this should not be an issue for future stays. We want to thank you again for choosing to stay with us and truly hope we get the chance to welcome you again for an even better vacation experience we know we can provide! Regards, Benchmark Management

Thank you for your feedback and for highlighting the cleanliness, beautiful views, and our attentive team. We are truly sorry for the inconveniences you experienced during your stay. The elevator is managed by the building’s HOA, and unfortunately, we were not made aware of the outage prior to your arrival; had we known, we would have notified you in advance. We also apologize for the maintenance issues and WiFi difficulties you encountered. This feedback has been shared with our team to help prevent similar issues moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother stay in the future. Warm Regards, Benchmark Management

Thank you for you all-five rating of Monterey Condos A201. We greatly appreciate this positive feed back. Please come again! Benchmark Management

Thank you for staying with us at Monterey Condos. We are so happy to hear that you had a seamless check-in process. We ensure that our guests receive check-in information and codes a week prior to their arrival as well as on the day of arrival to help with the check-in. We are also available via text, email, chat or phone call to assist if needed. We are happy that you found the condo wonderful and that you especially loved the bunk beds. We are so thrilled that you found them comfortable. It is always a task to find appropriate bedding for vacation rentals as each person has their unique preference. Monterey Condos is a lovely complex, we would truly love to welcome you again soon for another lovely stay with us. Regards, Benchmark Management