Pool / Spa
- 100% refund if you cancel at least 60 days before check-in.
- No refund if you cancel less than 60 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 5 - Sleeps 4 people normally.Sleeps 4 people normally.
Minimum age of primary renter: 18
overall a great location and pool!
We had a great vacation at this condo, its the best location if you want to be right on the beach and right in the middle of the action on 5th ave. There is a fresh juice place right next door when you come out the lobby we went there every morning, the pool is clean and absolutely stunning. Amazing restaurants on the beach right next door on both sides, that have amazing shows starting at 9pm. The staff is great. That being said we had a couple of minor issues, the back sliding screen was broken which they came in and fixed right away. You cannot wash beach towel in the in suite laundry which we wish we knew ahead of time since towels are very important at a location like this with 5 people, the instructions on the washer are in Spanish and so is the note saying towels cannot be washed in the machine. They did have an onsite laundry room so we just got change from front desk to wash our towels, also management dropped of a couple of new towels for us once during our stay. Overall we had a great vacation, the patio is huge great for if you have little ones since it walks out to the pool and great access to the kiddy pool. This is a great place for families. Maid service is every other day, keep in mind they will not clean if you have wallets of valuable left out. We would definitely stay at El Faro again!
Hi Dilraj, thank you for your review. This condo is wonderfully located, and ideal for children & those with mobility issues to walk out right to the pool. And the beach is very lively & offer something for everyone. As for your comments, I have forwarded them on to the management of this condo. There will be English translation for operating the washer/dryer. These are small appliances so they are not intended for large heavy towels. As for the sliding door, as you said it was taken care of right away. We are the booking rental agent, and have on-site management but I made myself available at almost every hour of the day to ensure all your needs, questions etc were answered and dealt with. And it is for the guest's safety to ensure all valuables are put away in the safe. Therefore the policy that the maids will not clean if valuables are left out. This is a policy that all hotels adhere to. Since you had a wonderful stay with us, we hope to host you again! Best regards, Sally
Nice place, great location. Washer and dryer dont work, could use a newer tv in or and tv in bedrm
Easy to deal with. Good communication
playa beach property
I have stayed at El Faro and Corto Maltes many times. This is one of my favorite units as it is ground level (but very quiet) with excellent access to pool deck and Caribbean . Will likely stay at this property in future as next door condo no longer plans to honor access to pool. Great location with short walk to 5th ave's many shops, bars and resturants and Sensi bar next door on beach and new restaurant at Carmen hotel is great. I come down twice yearly. My favorite spot in Mexico for a casual vacation.
Very well managed, maintained and security was amazing. Pool was stunning!
From check in to check out, we were continually impressed with the level of helpfulness and our pleasant interractions with staff. There was always someone cleaning, patrolling the grounds and keeping a watchful eye on things without being intrusive. The pool was stunning and very clean and beautifully designed. The location was perfect, with restaurants nearby and 5th Avenue less than a minute away. The rooms were great, everything worked and we couldn't have enjoyed our stay more.
The wife suffered un-expected back injury a week before the vacation and been on the ground level was perfect. Everything was clean and neat. Some design flaws on the construction finishes would be our only critic. But for a beach retreat is perfect. Close to everything, restaurants, clubs, stores, etc....
Thank you for the review! I am so glad it worked out for all of you! Come back any time.
The perfect location in Playa - walk to everything and enjoy the best pool on the beach in Playa!