4/10 (不満)
Monica P.
2025 年 11 月 3 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
We arrived at 5pm and got right into cooking for the birthday guest we were surprising and hosting. First thing we noticed was the dishes in cabinets and drawers were dirty. Also, there were no kitchen towels or anything available to wipe or clean countertops with. The house layout is nice. Three levels, plenty of space. The house and property itself were just not clean. I did reach out to host Sat morning to let them know a few things and they responded to send a cleaner but honestly unless we would've left for a full day there was no way for issues to be remedied. Cobwebs all around and in property. Dirty carpets dirty walls dirty couches. Thankfully the beds were clean. Damp mildew smelling bed sheets were in washing machine. We had to clean washing machine before use. Around 12am after check-in when guest went to shower, we realized the tubs and walk in shower were dirty. The hot tub does not work properly, was dirty and didn't have enough water. You could see the debris in the filter and the water appeared and smelled dirty. I did turn it on, but the temperature didn't get hot either. The pool is left uncovered, safety hazard. Towels and washcloths were stained and some had holes. Thankfully we had our own as well. The host did offer to give access to cleaning closet for needed supplies but at that point we purchased what we needed couldn't chance another disappointment. Outdoor patio area furniture was dirty as well. Area itself was not clean. Leaves weren't the issue.
Monica P.
2025 年 10 月に 2 泊滞在
