2/10 Terrible
Howard C.
Feb 22, 2019
Really Disappointed!
My wife and I had a terrible time staying at Casa La Pintora due to expectations not met. Contrary to owner's beautiful photographs (he is a professional photographer) the studio is not big, the space feel tight even for just two people, it is not clean and it has only one window and that looks into the stone wall of his other apartment next door, the others are just small openings high up and a tiled skylight or two in the roof. When we mentioned our concerns to owner, he said there is no problem, so we proceeded to go on. We found the ventilation is poor (a bit smelly) and the house is not level, it has a couple of single steps and the bed is on platform, so it is quite dangerous to walk around. There are quite a few other complaints but I will not go into details, the upshot is that when we contacted the owner and asked if we can upgrade to his apartment next door, which was empty, he refused giving us some meek excuses (eg. we found the drive from Agaete is challenging and I don't know what that has to do with anything), so we left early and he refused to give us a refund for the 3 days we were not there. It is not the money or the external environment, it was a most unpleasant way for us to spend indoor, it felt like a prison and we have to thank the owner and his unfriendly and untruthful attitude for that!
Howard C.
Stayed 7 nights in Jan 2019