Owner's Response: Thank you for the review. As you may know, HomeAway sets rules that govern the communication between the potential guests and the owners prior to the guests arriving to the property. We as owners did not know that there was an issue with communication and will work with HomeAway on that to improve it. The villas in Jamaica with full panoramic Caribbean Sea views like the spectacular one at Serendipity do not air condition the common areas because the villa provides the experience of the tropical breeze and the views. Our listing clearly states that the bedrooms and bathrooms are air conditioned with state of the art quite efficient units. As to the Wi-fi, the signals are strong throughout the house but the solid concrete construction sometimes causes the signal to diminish. We have addressed that issue as a result of your review. I was surprised to hear that you had an issue with construction noise. Our neighbors are building a single family house which at the time of your stay the foundation was laid. I spoke to the spokesperson of your group about his experience with the construction and he did not voice a complaint. I then asked my staff to monitor the construction and send me pictures of the construction which revealed that there was little to no noise consistent with what your spokesperson advised me. I am truly sorry that the construction became an issue but to be fair, there are no cranes, jackhammers, or any noisy equipment. The few construction workers are quite and when I stayed at the villa days before your arrival, my group did not hear anything. I guess they were busy enjoying the pool, the deck, the views, and the tennis court. The Driver's rates are independent of our villa. However, the driver you used has a 14 seater new clean vehicle that was pristine each time he picked up your party. I know this because Delroy the driver is my personal driver. Also, his rates are much less than anyone driving a similar vehicle. He was fair with you but in the future we will try harder to explain the fees better than we have already done on the site. As to the TV remotes, each time we travel we have to get familiar with the television. We were recently in Greece and I actually had to get the front desk to come to my room to assist me with turning the television on. We will make sure the guests realize that one remote turns on the power for the television while the other operates the channels. Thanks again for your review, glad you had a nice time.