I am a gold VRBO client and have rented a ton of properties over the years, I have not written any negative reviews that I can remember but feel I have to in this case. We had a 3 night stay planned for the 4th of July and left after the first night. I did request a partial refund but the owner/manager denied that any of the below issues even existed. I found the idea that we would just leave for no reason puzzling.Cleanliness - 2/10 - Bathroom and pool were ok. The rest of the property was a mess, dirt on every countertop, dirty floors, we had to clean all of the dishes we used because there was so much dust and old food on them. It looked like it had been empty for at least a month.Outdoor area - 4/10 - Again pool was nice, but we could not use the deck area, I was out there for 5 minutes and had 10 ant bites, they were all over the deck. The dock was not functionable and not useable for access to the lake. I rented a boat and could not keep it there. Safety - 1/10 - We do not but if you have young children, I suggest you not rent this property. Coming off the deck there are 5ft drops with no steps, no railing and there is no fence to the open water/dock. The dock is about 10 feet above the water, at least it was when we were there.Total bummer...