Umae Villa - In Ubud (Pengosekan) - Villa, 1 King Bed, Private Pool

Very relaxing and nice to have your own pool. Staff were very helpful and pleasant.

My experience relates to a villa. Overall it is a wonderful hotel in Udud, And good value for money. My complaints are about the small things: not enough bottled water, and not enough bath towels (and no face towel or hand towel at all). Also, the outside lights are a problem. The switch for them is located in an outside kitchenette, but staff dont tell you that. My outside lights kept me awake all night. Even worse, the neighbor's outside lights kept me awake too ( i guess they also couldn't find the light switch). Staff need to tell guests about the kitchenette and light switches.

BTW the kitchenette has nothing. No cut, plate, knife. What is it for?

Then, there is the noise. I had a partying group of Australian next door. Their pool area is right outside my bedroom window. Very noisy.

Hotel Umae has go the big things right. Why cant it fix the small things? It is odd that management doesn't respond to these consistent comments. My assumption is management simply never visits this website. A missed opportunity for them.

Each villa comes with its own pool and outdoor dining area. Breakfast is brought to you in the mornings. There are many restaurants within walking distance to choose from.

Monkey Forest and Ubud town minutes away on foot.

Highly recommended!

Very accommodating staff, they went above and beyond. Clean, comfortable and private villa with pool. Pillows were extra soft. Excellent location. Modern style villa. Breakfast served in the villa.

Umae Villa has a lot of good points - location, privacy, cleanliness and condition but unfortunately it has dropped the ball on the "little" things that make a stay memorable. You are supplied with 2 towels per villa (even though there is a private plunge pool in the villa). These towels are taken away for laundering each morning and there are no replacement towels until 3pm each day. I cannot believe the management of this Villa has not addressed this issue. There is no room communication with the lobby. If you require anything, you must go to the lobby each time. The Wifi internet is flaky at best. The are only a set amount of ports available for Villa users so you are constantly trying to connect, usually without success. There is a kitchenette in each Villa with absolutely no cookware, cutlery or utensils of any sort supplied. There are no hairdryers in the Villas. The bottled water is half the size of the normal bottles supplied else where. The breakfasts were subpar..... A lot of these issues can be easily addressed, it requires management to stay a few nights or read some reviews and take the necessary action to make Umae a great place to stay. Time will tell