Sandcastle Resort, 1Bedroom apart. on the Beach, resort gym/restaurant/bar/wi-fi - Sandle castle apartment

Check in at the property was quick as the keys were left at the front desk. The apartment itself was very clean and smelt fresh. The listing for the property said wifi, but it's not actually in the apartment but shared throughout the complex, it was very slow and most times I couldn't connect in the apt, meaning I had to use my UK data. Mr Green was very nice and brought some fresh towels and bedding and had my room cleaned and beds made. There were a few things which I felt needed looking at such as smaller pots and pans, as the ones that are there now are too big for the cooker and I couldn't fit two on at one time. It also needs a tin opener and some big spoons. The tv remote didn't work and there was literally only 1 cable channel, in fact a message came up on the tv saying it would be cut off as the bill was overdue. Not very impressive. My biggest gripe is the shower head, it was useless and didn't let out water, I had to use someone else's apartment a couple times so I could wash my hair properly. It's a shame as the apt has a brilliant supply of hot water to enjoy a shower!! I think it's best to be honest so that the negatives can be addressed

Sandcastle is an older complex and that is what I believe we paid for. However there were a few surprises both good and bad. Good: The grounds are absolutely beautiful. It was such a pleaseure to walk around and see the different plants, flowers and trees. Whoever takes care of these areas does a great job. The pool was great. For an older property it was well maintained with fresh paint and twice a day it was treated (Just needed more lounge chairs). The beach area was inviting and seemed to be cared for each day. Bad: we knew our room was going to be older but when we arrived we realized the light in the living room didn't work, the remote for the TV didn't fully work and there were small ants all over the kitchen. We contacted Mr Green and he came the next day, looked at the items and said he would get them fixed on Monday (We arrived on Friday and shared this with him on Saturday), they were never addressed. He did however finally bring some beach towels. His main focus was to get us to use him as our taxi service. He was higher than the people out from of the resort. The second issue was of the workers at the desk, they tried to charge me considerably more for a taxi that the people sitting outside the resort, not resort friendly. Bar area was also overpriced even for Jamaica. Remember there is a max the taxi's can charge but they can come lower, play them against each other. Finally remember the restaurants don't offer much variety so picky people may have trouble. Met some nice people and always felt safe, in and out of the resort gates.

The apartment was of a high standard, clean and well looked after.

The beds was pleasing and the kitchen offered all the needs we require. The restaurant was a bit expensive but the meals was worth it.

The gym was very useful after a heavy meal.

Local attractions was everywhere and was at a decent price.

We had a great holiday and will be pleased to use the Condo again

There was no mosquito netting on the windows. So I had a great mosquito problem. The shower did not work correctly and also there was no communication. According to my reservations I was supposed to be staying at Sandcastle resort but when I got to the hotels front desk they had no reservation for me and then we figured it out. I had to spend my first night in fishermans point where the ac didn't work and then the next day I was transferred to sandcastle.

Lovely beach apartment. Rooms clean and well kept. All your needs at the apartment was there. The resort was of a good standard with respect to the pool, restaurant, bar and custom care. Beach 1 minute walk away ( beach miles long), lovely sand and lots of attractions.

We had a great time and will love to come back to this apartment