When you walk thru the front door and onto the living area, you experience a little bit of heaven on earth. You are able to see all of Zihuatanejo Bay. The beautiful Las Gatas beach is just below you with its white, light green and blue coral waters. La Ropa beach is on the right with its beach restaurants and endless water sports toys. Then you can look across the bay at Maderas beach, the marina, downtown Z and the pier. The view at night that lights up before you is amazing. However, the personal touch of the staff there at Casa Estrella De Mar is the best I have ever encountered throughout my worldly travels. Starting with Laurie the owner, she goes above and beyond to answer any of your questions before you book or travel to help your experience there be fulfilled.
Next comes her property manager Jacqui who is exceptionally kind, attentive, resourceful, responsive and helpful. She provides excursion information while in Z and makes appointments for your own chef dinner She makes reservations for dinner. For 200 pesos, she will take your pre-arrival grocery list and stock the casa just prior to your arrival which is a huge plus after traveling all day. Housekeeping is provided by Lili and Jorge who provide fresh towels, water in your room, clean the infinity pool, wash your clothes for you, and clean the home. I am not sure the Ritz Carlton could do better.