The condo is beautifully decorated, very clean and spacious. However, there were 2 sleeper sofas, yet no bed linens supplied for either. Fridge wasn't as cold as it needed to be. The shower in the master had very poor water pressure. Elevators were extremely slow, and not nearly enough luggage racks or carts available. Security at pool was very lax, kids going down lazy river on top of 3 stacked tubes, adults standing in lazy river lined up on each side, had to maneuver around them like a gauntlet! Beer BOTTLES, beer cans left sitting around pool. While the kids loved the slide, it should've been supervised better. Kids coming down in groups, or coming down too soon and hitting the previous kids before they could get to side! And way too many rental chairs on beach, too little beach space!! We were never able to get close to water without being side by side with everyone else. Prefer the zero entry pool at Phoenix West I to the splash pad. The lazy river and pool was just too crowded and at times, dangerous for smaller children, due to lack of security. All in all, while we enjoyed our stay and the amenities provided, it is still over priced.