HOT TUB! Fast WiFi, Walk to the Reserve, Patio, Super Clean, Beautiful Garden

VRBO has told me that they cannot remove this review. That I can only respond to it. When you are manipulated and ripped off by a someone like this, it is hard to write a professional and calm response.

I contacted VRBO while this guest was staying in the property. We saw trouble coming.

Our house is not "run down". We had just spent ten days there with a work crew.  We spent $4000 on a general refresh, including a new roof and painting or varnishing every single surface in the entire house. Please look at the pictures in our listing. These were taken the day we left, only a couple of weeks before Evan arrived.

The short version it that Evan lied about how many people were in his party, he booked and paid for two guests. This was a fraudulent attempt to avoid extra occupancy charges. He then broke into a locked linen closet to get linen and towels for his group. They filled all three queen beds. His wife then decided the house was too small for thier throng of people.

I started getting these long rambling emails at 12:03 AM, on New Year's Eve. He said the toilet was stopped up, but they continued using it anyway (Eww!) He said the whole house smelled bad from the accumulated waste. He claimed the kitchen was flooded by the dehumidifier. Though he had our manager's phone numbers, he never got in touch.

By 8:21 AM, they wanted to leave. He asked that I refund the next two nights, and "there would be no hard feelings"  I agreed, and also refunded his security deposit, despite the broken lock. VRBO can verify this. He Doesn't Mention This In His Review.

Our manager dropped in unannounced at 9:00 AM. The toilet was working just fine, no odor. No flood of water on the floor. She could verify at least four people there, maybe more.

Here is a line from an Email from Evan after check out. Again verifiable through VRBO:

"No hard feelings though, I know it isn’t your fault. appreciate you refunding us the last two nights"

I deducted $40.00 from the refund, for the extra people in the house. He was upset by this, hence the nasty review.

Now it gets really weird. We had a guest there a couple of days ago. They loved everything about the house. The odd thing was the Alt-Right Hate Literature they found scattered in the house.  Pamphlets mixed in with the tour brochures, a racist book in our little lending library, a photo copied magazine article in the nightstand drawer.  I had to assure him that it wasn't ours.   It was all so very odd.