4 Bedrooms, 2.5 Baths, Sleeps 15
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Family Weekend Getaway
The house is beautiful and located in the perfect place. It was 2 hours away from our home. We wanted to get away to relax from the city and enjoy our family. Our family had a great time fishing, swimming, and just enjoying one another. This home is located right on the waterfront with beautiful views across the bay. We spent most of our time fishing. We're definitley looking forward to returning to the area. A few downsides we had came across were the limited TV access/ease of use for the family room TV, poor wifi connection, and the refrigerator wasn't that clean. Also, there were a lot of ants in the kitchen. With a few minor updates like adding lights underneath the house (for night fishing, hanging out at night), replacing of lightbulbs in the house (some lights didn't work), more outdoor seating for large families, and user friendly tv (there were like 5 remotes for the living room) we'd definitley return here.
Thank you for having us and being quick to reply to all of our questions/concerns!
The property is absolutely beautiful. We loved being right on the water and the neighbors were very nice and helpful. Unfortunately, the check in process was horrible. I called at 9:30 the 20th and asked for an early 1pm check in. The woman said that would not be a problem and that she would send me the access code. We got there at noon and just sat on the dock and chatted with the neighbor. The cleaning crew showed up at 12:15. I thought wow they are going to clean this entire house in 45 minutes, that will be tough because there were only 2 of them. Need less to say they weren't finished by 1. The property manager called me and was absolutely beyond belief rude to me. Saying I was trying to get in the house while they were cleaning, which I was not. She ended up hanging up on me and when I called back would not answer the phone. I have never had a business treat me as badly as this company did. I have rented from this company several times and never have had a problem. Very disappointed that they started our vacation this way.
Hi Kim, Thank you for taking the time to leave a review. We are delighted that you enjoyed your vacation at 'Diving Duck'.
Regarding the check in issue, you arrived at the property well before the check in time and called our office to check in early. You were informed that the property was not yet ready for check in, and at that point you and another member of your group became very belligerent and vulgar, to the point that we had to end the phone conversation. We will not tolerate verbal abuse or profanity, period.
Again, we appreciate you taking your time to leave feedback.
-The Chincoteague Resort Team