The staff member at the managing agents office who served us with the checking in to this property had no knowledge whatsoever about the property she just handed us a bunch of keys & ushered us out the door. It was difficult to find the parking & how to get into it, & we had no idea where our apartment was in such a large spread out complex. When we asked about the above she should have made the effort to find someone who was familiar with the property & where to go. A map of the complex would have been very helpful.We would probably not use this agency again.