Verified review
2/10 Terrible
Finella O.
30 Aug, 2018
Advertised as 3 bedrooms, but only got 2 & sofa bed in lounge. Would have got 4 stars otherwise.
Flat is fine but the description is somewhat disingenuous and the problems we had could have been better responded to. Major issue is that it is not a 3 bedroom flat, it has 2 bedrooms & a sofa bed in the lounge. Site shows 3 pics of bedrooms – double room, & the twin room photographed twice; 1st photo shows beds apart and 2nd one shows the beds pushed together, different coloured bedspread and with a different bedside lamp – which gives the impression of 3 bedrooms. No mention of it being same room with different layout. Not enough hanging space for 6. Kitchen & terrace tables only seat 4 & only 4 sun loungers on terrace. Furniture layout makes it is impossible to use the sofa as a bed without completely reorganising the room and I suspect (but did not try) takes up so much space that it renders the room impassable from one end to the other. Luckily 2 of our group cancelled, we were 4
Other issues:
• Some bins not empty & laundry on the balcony when we arrived.
• Cupboards were over stuffed with clothing, sheets, pillows, etc. No hanging space without removing them & nowhere else to store them.
• Stairwell & terrace lights not working – owner knew this but hoped might be fixed before we came. No lighting on terrace makes impossible to bbq at night. Fixed after 7 days; went off again for 2 days.
• No alternative for terrace lighting supplied – an extension lead & table lamp would have worked.
• When kitchen light switched on the ceiling light in lounge flickered on and off - response was it will be looked at when flat is empty.
• Door intercom buzzer going off for no reason – told just to take off the hook.
• Swimming pool went green on day 9. Too manky to swim in for 2 days. Told that grounds staff not working over w/e - should use the sea instead!
• Wifi went down a few times. Owner was trying to fix (but did not) a bit frustrating. But I did say we could live with it – but not prepared to stay in for the repair man to turn up, which was owners suggestion!
• Just before leaving got a message that we had 100 units of electricity allowance p/week (excess costs more) & if the water needed topping up that would cost more too. We did not see it on the site when we booked (have screen shot) – but it shows now. Owner sent photo of meter after we were there 4 days, said was start reading; I took a photo after we left the flat – when the owner sent me the final reading (6 days after we had left) his had 25 more units on the meter than my photo.
Finella O.
Stayed 14 nights in Aug 2018
