LaDonna Franke Property Manager Anaheim Vacation House Pacific Legacy Real Estate/Aneo Properties
100% refund if canceled at least 60 days before arrival date.
Pleased to stay
Overall experience was okay, just that there was a loud construction noise in the morning and next door neighbor's noise at night.
The home is so beautiful. Everything was as advertised. Location was perfect so easy to find and close to everything. The kitchen had everything we needed. Super clean and the area was lovely. We will defiantly stay again.
Beautiful property! Your home is absolutely beautiful, everything was as advertised and beyond. It was spacious, spotless, and provided everything that we needed. I was also very impressed with the way your kitchen was stocked with utensils. (We also were in love with your kitchen/dining table.) The location was perfect for our visit and your front garden was also immaculate. Thank you so much for allowing us to stay there, and if the opportunity arises, we look forward to visiting again. Thank you again for all of it!
DON’T RENT HERE!
The stay was okay. I would have stayed again if it weren’t for the refundable deposit problem. The very detailed contract states a refund will be issued within 14 days (a little excessive). It’s past that time and management won’t return phone calls or emails. I have opened a case with VRBO and they aren’t responding to the company. We have picture evidence of the condition we left the property in, everything was left according to the contract. Save yourself the frustration!!
-management was unresponsive during our stay
-WiFi didn’t work (we needed it for school)
-there’s a $150 cleaning fee, and it’s clear the place hasn’t had a deep clean in a LONG time (I took pics of the dust bunny bigger than my hand and the grime and crumbs in the couches)
-The contract is very stern about noise and city rules, but the neighbors blasted music until 5am
I would have taken all this in stride if it weren’t for the refund-that was the last straw.
Property is very clean and plenty of amenities.
My family and I really enjoyed your place we appreciate you for having us and for the opportunity.