Entre as melhores avaliações de hóspedes nesta áreaEntre as melhores avaliações de hóspedes nesta área
Destaques
Descubra o seu lado chef
Esta propriedade conta com boas avaliações pela cozinha completa, perfeita para todas as refeições.
Sala de jogos/videogames
Propriedades com sala de jogos/videogames são uma raridade na área.
Perto do litoral
Esta propriedade ideal para banhos de sol e natação conta com as melhores avaliações pela proximidade à praia.
7 quartosMais de 5 banheirosAcomoda 14 pessoas
Comodidades populares
Banheira de hidromassagem no local
Estacionamento no local disponível
Aceita animais de estimação
Cozinha
Lava-roupa
Churrasqueira
Explore a região
Tregurrian, England
Watergate Bay Beach
Place, Watergate Bay Beach
17 min de caminhada
Praia Mawgan Porth
Place, Praia Mawgan Porth
5 min de carro
Dunes
Place, Dunes
5 min de carro
Newquay (NQY-Newquay Cornwall)
Airport, Newquay (NQY-Newquay Cornwall)
13 min de carro
Quartos e camas
7 quartos (acomoda 14 pessoas)
5 banheiros, 1 lavabo
Banheiro 1
Banheiro 2
Banheiro 3
Banheiro 4
Banheiro 5
Banheiro 6
Espaços
Deque ou pátio
Varanda ou varanda coberta
Cozinha
Sacada
Jardim
Espaço para refeições
Sobre esta propriedade
LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly
The Bluehouse – Luxury 7-Bed Home with Hot Tub, Cinema & Playroom | Pet Friendly | Watergate Bay Spacious coastal retreat on the stunning North Cornwall coast. A short walk to Watergate Bay beach, bars, and restaurants. Perfect for families, friends, or celebrations with sea views, surf, and scenic walks. Features a hot tub, cinema room, playroom, modern kitchen, and private garden. Dogs welcome!
The space The Bluehouse – Watergate Bay Luxury Stay Discover one of North Cornwall’s most spacious and family-friendly holiday homes. The Bluehouse is a luxury 7-bed, 5-bath coastal retreat designed for large families, friends, and celebrations.
Just a short walk (or 1-minute drive) from Watergate Bay beach, you’ll have easy access to world-class surfing, scenic coastal walks, and top restaurants such as The Beach Hut and Zacry’s,
✨ The Space
7 Bedrooms sleeping up to 14 guests – many with sea views
4 double bedrooms and 3 can be double or twin
5 Bathrooms, including one on the ground floor for less-mobile guests
Open-plan kitchen & dining area perfect for big family meals
Two large lounges with comfy seating & smart TVs
Cinema Room with projector for movie nights
Games Room with full-size ping pong table & Xbox
Playroom stocked with toys for younger guests
Wood-burning stove for cozy evenings
🌅 Outdoor Living
Step onto the west-facing decked terrace with panoramic sea views — perfect for evening drinks and sunsets. Relax in the private hot tub after a day on the beach or exploring the coastal paths. The enclosed garden is safe for children and dogs, making this home truly pet-friendly.
🐾 Family & Pet-Friendly Comforts
Sleeps 14 guests across 7 rooms
Fully pet-friendly – bring your dog(s)!
Cinema room, games room, & playroom keep everyone entertained
Nestled in the peaceful village of Tregurrian, The Bluehouse is moments from Watergate Bay’s surf school, beach bars, and coastal paths. Only a 2-minute drive from Newquay Airport, with Padstow and Mawgan Porth a short trip away — ideal for exploring all of North Cornwall.
🗓️ Good to Know
7-night minimum stay during UK school holidays (Saturday check-in/out)
Shorter stays available off-peak
Bed linens, towels, Wi-Fi, and essentials included
Please respect neighbours; no parties or loud music after 10 pm
Enjoy luxury, space, and sea views at The Bluehouse — the ultimate family- and pet-friendly retreat in Watergate Bay.
Guest access The whole house
Other things to note 15 minute walk down to the beach down the hill along the coastal path 1 minute drive to the beach We have : Cots Gas bbq 2 dishwashers 2 Ovens stair gates We have 4 double bedrooms and 3 rooms can be Twin or doubles
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas e eventos são permitidos no local
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, kit de primeiros socorros e trava de segurança.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Newquay
Com excelente localização em Newquay, esta casa de temporada fica perto de parque aquático e perto da praia. A diversão está garantida em Padstow Harbour e também em áreas repletas de beleza natural, como Watergate Bay Beach e Watergate Bay. Se você estiver viajando com crianças, The Japanese Garden and Bonsai Nursery é uma ótima opção de atividade. Considere também os eventos e partidas em Mount Wise Stadium. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e tubing aquático ou aventure-se com caminhadas e passeios ecológicos.
Watergate Bay Beach - 17 min de caminhada - 1.5 km
Praia Mawgan Porth - 5 min de carro - 3.8 km
Dunes - 5 min de carro - 3.8 km
Fistral Beach - 16 min de carro - 10.2 km
Crantock Beach - 16 min de carro - 10.5 km
Opções nos arredores
Estação de Quintrell Downs - 14 min de carro
Aeroporto de Newquay Cornwall (NQY) - 12 min de carro
Restaurantes
Sabzi - 7 min de carro
The Pheonix - 19 min de caminhada
The Merrymoor Inn - 3 min de carro
Francines - 6 min de carro
Mermaid Inn - 4 min de carro
Perguntas frequentes
LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly é ideal para quem viaja com animais de estimação?
Sim, animais de estimação são permitidos na propriedade. Pode haver algumas restrições. Entre em contato com a propriedade para saber mais.
Quanto custa ficar em LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly ?
A partir de 3 de jul. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly em 30 de nov. de 2026 começam a partir de R$ 5.531, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly ?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly ?
Horário de início do check-in: 16h30.
Qual é o horário de check-out em LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly ?
Horário de check-out: 10h.
Onde fica LUXURY- The Bluehouse Watergate Bay, Cornwall, Sea Views, HOT TUB Pet Friendly ?
Esta casa de temporada ideal para famílias em Newquay fica perto do oceano, a 2 km de Watergate Bay Beach e Watergate Bay. Dunes e Praia Mawgan Porth também ficam a 3 km.
Avaliações
9,8
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fabulous house with lots of space for all 13 of us !
Marie O.
Hospedou-se por 7 diárias em abr. de 2026
Verificada
10/10 - Excelente
John B.
21 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Ideal for a large family get-away
Very spacious and high quality house with just about everything you need to keep young and old entertained during your stay. Excellent kitchen/dining area with high quality fittings throughout.
John B.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de VrboOwner em 24 de mar. de 2023
Thanks John we hope to welcome you back again soon!
Verificada
10/10 - Excelente
David C.
30 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lovely Week Away
We have been coming to the area for many years now and this has to be the best property we have stayed in so far. Very spacious with all the ammenities you could want and a great location to hit some body boarding and get some good food. Would highly recommend.
David C.
Hospedou-se por 7 diárias em out. de 2023
Verificada
10/10 - Excelente
Catherine Allen
11 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Bluehouse
Fantastic property, beautifully maintained.
Catherine Allen
Hospedou-se por 7 diárias em jul. de 2022
Verificada
10/10 - Excelente
Charles K.
3 de set. de 2018
Perfect location for large family break in Cornwall
The house is great, pictures tell a true story of what is available, just a few hundred meters up the hill from a great beach at Watergate bay...
If you have a car then it's an easy journey to several other iconic venues in Cornwall, I would personally recommend a drive to Fowey
Charles K.
Hospedou-se por 5 diárias em mai. de 2018
Resposta de VrboOwner em 6 de mar. de 2020
Thanks Charles, hope to see you again soon
Verificada
10/10 - Excelente
Claire F.
1 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great House
Great house in a great location for exploring Cornwall. Hot tub and cinema were used most days.
Claire F.
Hospedou-se por 7 diárias em jun. de 2023
Verificada
10/10 - Excelente
Andy H.
10 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very enjoyable
The property exceeded our expectations - very well kitted out with lots for the children to do - the cinema and hot tub went down exceptionally well.
Andy H.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de VrboOwner em 13 de abr. de 2023
thanks Andy we hope to see you again soon!
Verificada
10/10 - Excelente
Joanna B.
3 de out. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The Brilliant Bluehouse
The Bluehouse is a great place to stay with a large group, there is plenty of space for people to relax and all the bedrooms are lovely. The hot tub and outside shower are perfect for warming up after being in the sea and the indoor cinema and games room are ideal for days when the weather isn't great. I'd 100% stay here again.
Joanna B.
Hospedou-se por 3 diárias em set. de 2024
Resposta de VrboOwner em 13 de out. de 2024
Thanks Joanna for your lovely review , we hope to host you again in the future !
Verificada
10/10 - Excelente
Tom P.
16 de nov. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
70th birthday
We all stayed to celebrate my mother in laws 70th birthday, we had an amazing time and there was so much for the kids to do. The house was lovely and enough room for everyone. Thank you for an amazing holiday.
Tom P.
Hospedou-se por 7 diárias em out. de 2024
Verificada
10/10 - Excelente
Julie P.
5 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great family home
The Bluehouse was perfect for our extended family to come together to celebrate a wedding, great outside area and plenty of space if anyone needed a bit of peace. Location is ideal for the beach and the coastal path.
The managing agents responded quickly to resolve issues.
Julie P.
Hospedou-se por 7 diárias em mai. de 2023
Verificada
10/10 - Excelente
Paul L.
2 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Get together
Great
Paul L.
Hospedou-se por 7 diárias em mai. de 2024
Verificada
10/10 - Excelente
Jackie B.
13 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
June Break 2022
A fantastic time had at the Blue House. 13 family members spanning 4 generations to celebrate a big bday. Accommodation was excellent, facilities fantastic and location great. Loved the big family kitchen, so user friendly and we made use of all the beach equipment. V easy to live in for a week, we will be back!
Jackie B.
Hospedou-se por 7 diárias em jun. de 2022
Resposta de VrboOwner em 21 de jun. de 2022
Thanks Jackie, so glad you had a great time.. we look forward to hosting you again!
Verificada
10/10 - Excelente
Christine R.
26 de set. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful house
The house exceeded our expectations. The kitchen dining area was a great communal space. The table tennis table was a hit and the electronic devices provided something for everyone in our diverse party. Would recommend.
Christine R.
Hospedou-se por 3 diárias em set. de 2019
Resposta de VrboOwner em 6 de mar. de 2020
Thanks Christine, we hope to welcome you back soon!
Verificada
10/10 - Excelente
Arron K.
13 de mai. de 2019
Superb house with instant wow factor which just builds and builds as you explore further!
This property is incredible! Everyone in our group kept saying how amazing it was. We went as a group of adults. The communal areas are stunning. The cinema room, games consoles and table tennis table gave real focal points. The house is absolutely 10 out of 10 and I’m already trying to find a reason to come back.
Arron K.
Hospedou-se por 3 diárias em mai. de 2019
Resposta de VrboOwner em 6 de mar. de 2020
Thanks for your review Aaron, I’m glad you loved the house. It was a pleasure to have you and you’re welcome back any time!
Verificada
10/10 - Excelente
simon c.
8 de set. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The perfect House for 11 of us
A really family friendly house for a large beach, happy family, would have liked to use the BBQ but it was not clean ( that’s are only gripe) other wise the perfect house, definitely would stay again!!! 👌
simon c.
Hospedou-se por 3 diárias em set. de 2023
Verificada
10/10 - Excelente
Angie S.
15 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Brilliant stay
We are a group of 12 ladies of a certain age. We thoroughly enjoyed our long weekend at the Bluehouse, very well equipped, lots of space and places to relax inside and out. The location was perfect as only a short walk down the hill to Watergate Bay. Some of us had a surfing lesson with Westcountry Surf School, which we would recommend. Also close to the SW coastal path. We will return. Storm Running Ladies
Angie S.
Hospedou-se por 3 diárias em jun. de 2024
Verificada
8/10 - Boa
Christine P.
7 de ago. de 2022
Pontos positivos: Check-in, localização e precisão do anúncio
Family Get Together
This was an ideal sized house for a large family holiday . The space was ideal for six children under 8 , parents and grandparents . Some of the furniture was not child friendly especially for toddlers . Well stocked with toys for all ages including beach toys . Ideal location for Watergate Bay and nearby beaches as well as coastal walks .
Christine P.
Hospedou-se por 7 diárias em jul. de 2022
Resposta de VrboOwner em 12 de ago. de 2022
Thanks Christine, we hope to welcome you back in the future !
Verificada
10/10 - Excelente
Richard C.
15 de ago. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Large, modern, well-equipped house in a great location
We were a family party of 8 adults and 6 children. All of us enjoyed the space, comfort and generous amenities of this 7-bedroom house. Watergate Bay is a short walk or drive away. The weather was drab so the table tennis, TVs and computer games provided happy preoccupation for the youngsters. We've been taking family holidays since 2015 and this was one of the best houses we've had, albeit also the most expensive.
Richard C.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de VrboOwner em 31 de ago. de 2023
Thanks Richard we hope to welcome you back again soon
Verificada
10/10 - Excelente
Alison C.
20 de ago. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Check in/out went very smoothly with good communication with the hosts. We thought the house was lovely and had something for everyone, our age range was 9 weeks to 74. Teenagers enjoyed the table tennis and cinema, the toy cupboard for the little boys (5,3,3) was amazing, really lovely toys, they enjoyed a bit of cinema too. Beach was quite a walk for the little ones, with buckets and spades etc but very easy to do a shuttle service to the beach which takes less than 5 mins. Bedrooms and bathrooms worked perfectly for us and the open plan kitchen with the large table was a constant hive of activity. The kitchen pretty well equipped but we did have to buy a grater and could have done with a garlic press and a colander. Overall though we had a really lovely week. Thank you!
Alison C.
Hospedou-se por 7 diárias em ago. de 2025
Verificada
8/10 - Boa
Carole H.
20 de ago. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location but !
Great location, house designed well but ... too many large equipment failings i.e. fridge, freezer WiFi faulty plus numerous irritating smaller issues including leaking shower trays, broken light fitting, cooker shelving insecure, no gas for BBQ.
Carole H.
Hospedou-se por 7 diárias em ago. de 2023
Resposta de VrboOwner em 21 de ago. de 2023
Hi Carole apologies for those .. we have now replaced the fridge freezer completely and fixed the broken light fitting .. we hope to see you again in the future
Verificada
10/10 - Excelente
Nancy T.
27 de ago. de 2023
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
Wonderful Holiday Home
The Blue House will not make you blue! It has plenty of room for a large get together. Our family of 12 could spread out doing multiple activities. The table tennis was a big hit with the boys. There was a great selection of games and toys, indoor and outdoor. The kitchen was fantastic and super well equipped. We had every meal there, except our last night. Thank you for the 2 dishwashers! Niggly comment…A/V cables need work. We would love to come back.
Nancy T.
Hospedou-se por 7 diárias em ago. de 2023
Verificada
10/10 - Excelente
Jacqui O.
15 de abr. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
A lovely home
The house was amazing. The grandchildren (4,5,7,7yrs) all loved the cinema room and the toys available. Even though the weather was not good the hot tub was used every day. Lots of beautiful beaches near by. We all found lots to do, Camel Creek was a favourite, but there were gardens, National Trust, Seal Sanctuary, Eden Project and many more places to visit. The hosts were always at hand & helpful when needed. The kitchen was well equipped. The beds very comfortable. There was 6 adults & 4 children in our group, there was so much room in the house we never felt on top of each other. Thank you for sharing your home.
Jacqui O.
Hospedou-se por 7 diárias em abr. de 2024
Verificada
10/10 - Excelente
Martin B.
3 de ago. de 2024
Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Blue House Experience
Difficult communicating with host, miss leading information on key details
We had a problem which was sorted out the same day by the management team which was excellent.
I am very sorry about not leaving recycle materials in the poly bags. I did not read the leaving page of the brochure until the Friday.
Martin B.
Hospedou-se por 7 diárias em jul. de 2024
Verificada
6/10 - Razoável
Jane K.
17 de jul. de 2023
Pontos positivos: Limpeza e localização
Disappointing experience
On first arrival , thought location was excellent and house looked lovely , however , lots of issues and the management company not very responsive. Host blamed previous clients and the weather ! very disappointing as this is the beginning of the season so you would expect things to be in good order. we experienced, missing items , broken items , poor condition of equipment supplied , leaking roof - Overall not the standard I would have expected. Compensation offered an appreciated however all the issues made the week stressful and disappointing.
Jane K.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de VrboOwner em 21 de jul. de 2023
Dear Jane, we are dissapointed and surprised you chose to review us so low. We dont feel this is at all a fair review or representation of the house..
You complained the beds were not the right configuration.. PURE the management company attended within 24 hours to change this to which you said "NO" and sent them away .
You complained an ice machine wasnt working. We dont have an ice machine and .. the spare fridge in the utility room has an ice feature but it is not plumbed in.. because of this we DONT advertise it as a feature. It states this on the fridge
The broken items were a broken caffitere a broken spatula and one light bulb.. all of which have been replaced.
We have almost 14 guests every week , so items do get broken and we ask you to report these to PURE our managament company who will get them replaced. You informed us of these AFTER you had checked out. You have still not told us what is missing . You will find we have more plates , crockery, knives, mugs, cups, glasses , cutlery, 2 ovens, 2 dishwashers, 2 fridges, pots, pans, saucers, coffee machines, than any other house , so to say we are lacking in items is quite strange and totally wrong.
We acknowledge we had a leak in the roof which caused some water damage to one of the bathrooms . However given it rained very heavily every day , it is not possible other than to patch up until it is dry. this has subsequently been fixed. We offered you compensation due to one bathroom being out of use.
Regarding poor equipment you reffered to the table tennis bats and balls and we apologise these were not all in working order.. more have been ordered
Leaks, power outages, heating issues etc do happen. the house is occupied almost 40 weeks a year , generally with 14 people and we try to get on top of any maintenance where possible and to minimise any disruption to guests holidays. Sometimes however this is not always possible and will affect your stay as it has above .
regards
Lyndsey & Michael
Verificada
6/10 - Razoável
Rachael B.
1 de jul. de 2024
Pontos positivos: Check-in
Disappointing
On first arrival we were all very excited and the house appeared to meet all our needs. We had a problem with very little hot water so half of the party of 10 were having cold showers. I contacted Pure who sent an engineer the next day ( he turned the thermostat up to max - and this solved the issue) the following day we had raw sewage coming up in the driveway- most showers in main house did not drain away and water came back into the bathrooms.
Lots of small annoying things fro fridge door not closing properly, oven door hinge broken which made using it not safe.The BBQ is incredibly dangerous as the handle is not there, incredibly rusty and gas bottle is leaking gas. Plus smaller annoying issues like broken bottle opener, broken cafeteria, no working lights in utility room, and to be honest very poor standards of cleaning-considering there is a 6 hour change over time. I have complained to Pure about our experience.
If this review does get read I would like to add that while we were there we had a power cut whilst I know this is beyond Pure’s control, but some alternative lighting ie. Torches would have been very useful especially as we had two in the party with mobility issues. Unfortunately I shall not be staying here again. I do wonder if the fact it is FOR SALE has played a part in it being run down.
Rachael B.
Hospedou-se por 7 diárias em jun. de 2024
Resposta de VrboOwner em 17 de jul. de 2024
Although I totally appreciate there were issues during your stay. I am not sure that your review fully accounts for the steps we took to rectify all issues during your stay.
Hot water- The Handiman came to rectify this issue. He deemed the whole system to be in working order, and the he did turn up the thermostat, but also recommended that not all ten adults can shower at the same time.
Utility light- the Handiman service concluded that there were no issues with the light.
Sewage- The property has old clay pipes (along with most of Cornwall) so they can become blocked when guests, past and present, flush inappropriate items down the toilet.
We are in Cornwall, and close to many beautiful beaches. Sand in the drains of the shower is a continuous battle especially in such a large property with many bathrooms.
If guests shower with a copious amount of sand on them the drans will become blocked. This combined with the clay pipes means the system does back up. I mitigate this by getting the drains flushed twice in the summer season. I have also installed a hot water shower to enable guests to shower outside.
I am sorry these steps didn’t prevent the issue while you were staying at the Bluehouse. I do appreciate this would affect your holiday.
I believe you received Prosecco and chocolates as a of a small token to make up for this.
I have asked for all of the shower drains to be double checked.
Oven door- There are two ovens in the property. In one of the ovens the glass had slipped. The Handiman’s report stated that this had been glued and fixed as an interim fix during your stay.
I have since ordered a new oven as a replacement oven has now been fitted.
Fridge- With a large house and a number of people opening and shutting the door the hinges can fail. The fridge was brand new in February 2024.
The Handiman came and looked into this issue within an hour of reporting. His report stated that the door had been slammed shut and so the top clip is broken. A new one has been ordered and fitted.
Cafetière/ bottle opener, BBQ, Cleaning complaints were not reported to Pure during your stay.
It is unfortunate that you decided not to report the BBQ to Pure as being dangerous and leaking gas. It would have been instantly disposed of.
The bbq has now been disposed of and a new one has been ordered.
Torches- this is a great idea, especially in a power cut, I am going to ordered 5 for the property.
Overall, we try very hard to ensure guests have a great holiday and do our utmost to mitigate any problems if they do arise.