As someone who travels extensively, I always look forward to experiencing new properties. Unfortunately, this Nashville stay fell far short of basic hospitality standards. The listing photos simply do not reflect the current reality of the home, which feels heavily neglected.Cleanliness was an immediate issue. The floors were noticeably dirty upon arrival, and the first-floor bed had stained sheets. When we stripped the bed to wash the bedding ourselves, we found a bare, heavily stained mattress with no protective pad. Trying to do that load of laundry turned into a maintenance project; the dryer wouldn't work because it was completely packed with lint. It was a massive fire hazard that we had to manually dig out with a wire hanger just to get the machine running. There was simply NO WiFi despite being given multiple access codes. The lack of oversight carried through the rest of the house. We were given bath towels some having orange stains, the third-floor shower was completely inoperable (water just poured straight out of the faucet into the tub), the living room sofa was broken with a detached arm, and the refrigerator’s water filter was seven months expired, leaving us without drinking water.It is clear that the cleaning and maintenance crews are turning a blind eye here. I genuinely hope property management takes this feedback seriously and steps in to restore the property to the standard paying guests expect and deserve.