Emerald Hill 11- Frente al Golfo - Playa Seagrove

Thank you for your review! We’re so glad you enjoyed the beachfront location. Being able to relax while listening to the waves and taking in those beautiful views really does make for a special stay. We hope to have the opportunity to welcome you back again soon for another beach getaway!

Thank you so much for your thoughtful review! We are delighted to hear that the condo was a perfect fit for your family and that you enjoyed the clean, updated space, cozy décor, and beachfront location. It is wonderful to know the comfortable furnishings and nearby attractions helped make your stay memorable. We also appreciate your feedback regarding the check-in timing. We understand that waiting outside for access was frustrating, and we are sorry for that inconvenience. Our smart lock system is automated to activate at the designated check-in time to ensure consistency and security for all guests. Our team also actively assists guests with an early check-in if the condo is ready anytime before 4pm. We are glad that, overall, you had a great experience and enjoyed exploring the area by bike, as well as the nearby café and donut shop. It would be our pleasure to host you and your family again in the future! Warm Regards, Benchmark Management

Thank you so much for sharing your experience with us! We’re thrilled to hear that the unit met your expectations and that everything was just as advertised. It’s wonderful knowing you enjoyed your stay, and we’d be delighted to welcome you back anytime.

Thank you so much for your kind review! We're glad to hear you enjoyed the location and found the bathroom, bedroom, and living area comfortable. We appreciate your suggestion about adding another lounge chair for the outdoor space and will certainly share that feedback with the team for consideration. We’re also sorry to hear that locating the unit at night was a bit challenging. Thank you for pointing that out—your feedback helps us improve the arrival experience for future guests. We’re happy to hear you still had a wonderful stay and hope to welcome you back again soon! 😊

Thank you for your wonderful review! We are delighted to hear that you found our condo to be the perfect spot for your stay. We always strive to provide a comfortable and enjoyable experience for our guests. We hope to welcome you back soon for another memorable getaway! Sincerely, Benchmark Management

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Kathrym, Thank you for leaving a review! We work super hard to ensure that our guests enjoy their vacation and are so happy to hear that the hard work pays off! We hope that you will be back soon! Thank you, Benchmark Management.

Thank you for your wonderful review! We are delighted to hear you enjoyed the quiet, laid-back atmosphere of Emerald Hills and that the spacious, clean room and direct beach access were just what you were looking for. We truly appreciate your recommendation and hope to welcome you back for another perfect beach getaway soon! Regards, Benchmark Management

Thank you for your review! We're glad to hear that you found a clean and well-located place for a reasonable price, especially with a last-minute booking. We appreciate your feedback on the kitchen and bathroom. While the kitchen is small and may not be ideal for cooking, we're happy to hear you enjoyed eating out in the area. We will also take your suggestion regarding the bathroom update into consideration. Overall, we're pleased to know that you had a good stay and enjoyed the area. Thank you for choosing us for your short-term stay!

Thank you for your feedback! We are glad to hear that you enjoyed your stay and found the location convenient for beach access and nearby towns. We sincerely apologize for the oversight regarding the cleaning and appreciate you bringing it to our attention. We will address this with our cleaning team to ensure a more thorough touch-up in the future. We are pleased that the check-in and check-out process was easy for you. We hope to welcome you back soon! Sincerely, Benchmark Management

Thank you for your feedback. We are glad to hear that you enjoyed the great location. We appreciate your comments about the room's condition and the sleeper sofa. We have since completed some minor repair work and are in the process of replacing the sleeper sofa. We hope to welcome you back soon for an even better stay. Sincerely, Benchmark Management

Hi there, Thank you for your feedback. We’re sorry for the concern you experienced during your stay at Emerald Hill 11. As soon as your report was received, our team immediately opened a pest control service request and documented the issue for review. Following that visit, compensation was also issued in recognition of the disruption, and we offered an additional discount toward a future stay as a goodwill gesture. Pest control follow-ups were completed to address the concern promptly. We do take all cleanliness and maintenance matters seriously and appreciate the opportunity to respond and resolve issues when they are brought to our attention. We hope to have the chance to host you again for a smoother experience in the future. Sincerely, Benchmark Management

Jordan, Thank you for sharing your feedback for Emerald Hill #1. We were honored to have you and are so humbled by your response. The water and beach views form this condo is spectacular! It is very central to everything. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Leslie, Thank you for your feedback on the condo. We appreciate your comments regarding the cleanliness, bed comfort, and amenities provided. Your suggestions for improving the cleanliness, providing additional beach chairs, and ensuring adequate supplies like toilet paper for longer stays are duly noted. We're delighted you enjoyed the private beach access and are looking forward to welcoming you back! Warm regards, Benchmark Management

Thank you for your feedback. We are glad to hear that you appreciated the proximity to the beach and the Seagrove location. We apologize for the discomfort you experienced with the mattresses and will look into this matter to improve future stays. Regarding the sprinklers, we will adjust the timing to ensure guests can enjoy the outdoor space without being disturbed. Unfortunately, the power outage was area-wide and beyond our control, but we understand how inconvenient that can be. We appreciate your comments and will continue to work on providing a better experience for our guests. Sincerely, Benchmark Management

Kristen, thank you for sharing your feedback about Emerald Hill 11. It's valuable for both future guests and property management to receive such insights. We are sorry to hear about the issues you encountered, including concerns about cleanliness, furnishings, and maintenance. Your detailed feedback about the bathroom, dryer, and other aspects will certainly be useful for the property management to address and improve upon. The suggestion for a walkway to prevent bringing in grass clippings is also practical and could enhance the overall experience for guests. We appreciate the opportunity to address these concerns and make improvements for future guests. If there's anything else you'd like assistance with or if you have more feedback to share, feel free to let us know! We hope to welcome you back again real soon! Warm regards, Benchmark Management

Thank you for taking the time to leave us a review. We are glad to hear that you and your family have enjoyed coming to Emerald Hill for the last 14 years. We love hearing that your guest enjoys their time so much that they return year after year. Emerald Hil is a wonderful unit to make lasting family memories in. We look forward to hosting your family again soon. Benchmark Management

Angela, Thank you for staying with us; we're happy to hear you enjoyed your stay with us! While we appreciate you addressing the cleanliness of the floors upon your arrival, we are willing to send cleaners back out to address any cleaning concerns within 24 hours of check-in. You are here to relax, let us do the work! We have shared your suggestion about the rug to the proper departments so that matter may be taken care of. This complex does offer a peaceful, convenient place for anyone looking to unwind by the beach. We appreciate the recommendation and hope to see you again soon! Sincerely, Benchmark Management

Betty, Thank you for leaving a review of your stay at Emerald Hill 11. We are honored to hear that our cleaners did a great job preparing the unit for you. We couldn't agree more, the view from the home is perfect! At Benchmark, we pride ourselves on providing quality service and look forward to welcoming you back here with us. Sincerely, Benchmark Management

Nancy, We are so glad to hear that we offered such a great beach vacation to your family and look forward to having the pleasure of your company again next year! We will share your helpful feedback with the proper departments in hopes some upgrades can be made to the lighting outdoors that makes navigating the premises easier for guests. Until next time, Benchmark Management

Betsy, Thank you for taking the time to send in such a great review! We were so honored to have you as our guest and are so humbled by your kind words and rating! We are thrilled to know you enjoyed your time with us at Emerald Hill 11! It is in such a great location-convenient to everything you might need during your stay! We apologize that the beaches were crowded! Our area really has seen an uptick in vacationers over the past few years. We look to hosting you and your loved ones again! Benchmark Management

Hi Larry, Thank you for reviewing your stay with us at Benchmark Management. We are glad to hear that you loved our property! It is our goal to provide our guest with a relaxing vacation free of hassle and stress, and we are happy that was the case for you. We hope you choose to stay with us again at Benchmark Management, we would be glad to have you! Thank you, Benchmark Management