You can't ask for a better host! Excellent communication and willingness to come help. I called them more than once, and every time they were so polite and understanding, so helpful in resolving my issues. Like when I first arrived, and my GPS wanted to tell me I was there, but it wasn't the right place. It was late, and they patiently stayed on the phone and walked me through directions until I safely arrived at the correct home. I also had an issue with not being able to latch and lock the patio doors, and not only did he try to walk me through it over the phone, he promptly came over and showed me what I needed to do so that I would sleep peacefully, knowing I was safe. So helpful and kind, great people! The home was perfect for my stay; I had asked about certain kitchen items I was going to need while there, and they assured me it was well stocked. It was, and items I requested that they didn't have, they were there, brand new in a box, ready for my use. I especially enjoyed visiting with a friend on the back patio and admiring the view and gorgeous sunsets. It is a spacious, quiet, neat, and clean neighborhood and, of course, there is a comfy bed!