Waou Puerta del Sol V - Alquiler Corta Duración

Dear Michael, Thank you so much for your lovely review! 😊 It brings us great joy to know that the apartment was a perfect fit for your whole family, including your little one and your mother-in-law. Creating a space where everyone can feel comfortable and at home is exactly what we aim for. We're also happy to hear the location and peaceful atmosphere added to your positive experience. It was truly a pleasure to host you, and we’d love to welcome you back anytime! Warm regards, Emi Waou Rentals

Dear Catherine, Thank you so much for your kind words, it really means a lot to us! We’re so glad to hear you enjoyed the apartment and that it felt comfortable, safe, and well located for your stay. It’s great to know the bedroom setup helped you rest well, even with the lively atmosphere outside, Madrid does love to stay up late! 😄 And yes, the washer/dryer combos here are definitely on the compact side compared to what you might be used to in the US, totally understandable. We appreciate your understanding and are really happy that everything else lived up to your expectations. It was truly a pleasure to host you, and we'd absolutely love to have you back next time you're in Madrid. Warmest regards, Emi Waou Rentals

Dear Michelle, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and that the apartment met your expectations in terms of cleanliness, comfort, and overall ambiance. It’s always a joy to know our guests felt at home. We’re also grateful for your feedback regarding the check-in process. Since recently, we’ve stopped working with that app and now use a much simpler and more user-friendly system to make the arrival process as smooth as possible for our guests. It was a real pleasure to host you, and we’d love to welcome you back anytime you’re in Madrid! 😊 Warm regards, Emi Waou Rentals

Dear Richard, Thank you so much for taking the time to share your feedback! We’re very happy to hear that the apartment met your expectations and that you appreciated both the spaciousness and the central location near Puerta del Sol and the Metro. It was a pleasure to assist you with the early luggage drop-off, and we're glad that made your arrival a bit more comfortable. As for the stairs, we completely understand it can be a bit of a climb. While we can’t confirm anything official yet, it does indeed look like there’s construction underway for a future lift, which we know will be a wonderful addition for guests. We truly appreciate your kind words and your constructive comments. It would be a pleasure to host you again on your next visit to Madrid! Warm regards, Emi Waou Rentals