The villa itself is spacious, well-equipped, and has a beautiful swimming pool. We enjoyed the property, but unfortunately, the management and communication need significant improvement.The checkout time is clearly stated as 10:00 AM. However, at around 9:30 AM, the agent entered the property without warning through the garage door to ask us to leave, while some members of our group were still in the shower. This was very uncomfortable and not at all professional. We respected the agreed checkout time and returned the keys at exactly 10:00 AM.There were also important missing details regarding the checkout requirements. The instructions state: “On the day of departure, the kitchen must be collected (dishes, glasses, pots... washed.) The garbage must be deposited in the corresponding container.” However, the agent asked us to collect garbage from the different areas of the villa, take it with us in our car, and dispose of it at a waste collection point 9 km away. This requirement was not specified in the information provided before our stay. We had to make a round trip to comply with this additional request, otherwise we would be charged 200euros. This is not professional way to manage a checkout, especially when such a requirement is not clearly communicated in advance.We also paid the additional electricity charges as stated in the conditions. We were careful and economical with our electricity consumption, but still have been charged 60eu for only 3 nights…