Thank you so much for your wonderful review! Weâre thrilled to hear you enjoyed the amazing views and great location, and that the corner unit was a highlight of your stay.
We truly appreciate you choosing to stay with us and are so glad to know you would definitely return. We look forward to welcoming you back again for another fantastic visit!
Amazing place with views for miles. Weâve been vacationing in Gulf Shores for 40 years and this place tops the list for views! It looks over the State Park between GS and OB. So NO building blocking the view!
Thank you so much for your wonderful review! Weâre truly honored to hear that, after 40 years of vacationing in Gulf Shores, you feel this property stands out for its incredible views.
Itâs great to know you enjoyed the unobstructed scenery overlooking the State Park and the peaceful setting that comes with it. That kind of long, open view really is something special, and weâre so glad it helped make your stay memorable.
We truly appreciate you choosing to stay with us and sharing your experience. Weâd be delighted to welcome you back for another relaxing visit!
Perfect location!! Condo is next to the Gulf Shores State Park and itâs a corner condo with spectacular views. We had concerns once we realized it was spring break but thankfully our concerns were not a problem. The condo is family oriented.
Thank you for your review! Weâre glad you enjoyed your quick beach trip, the great location, and the communication with the property owner. Weâd love to welcome you and your family back anytime!
Thank you so much for your glowing review! Weâre delighted you enjoyed the cleanliness, the property, and of course those amazing views. A 10 out of 10 means the world to us â we truly appreciate your recommendation and hope to welcome you back soon! đâïž
Our family decided to head south the day before arrival. The condo met all our needs and the property management company was easy to work with. Could use some decor updates but the space worked well for our family of 4 and we would consider renting again.
This is my third annual stay. Iâm still enjoying the location. I appreciate the closeness to the beach, fishing, groceries, restaurants, and health care.
Thank you for being a valued repeat guest! We're thrilled to hear that you continue to enjoy your stays and appreciate the convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for many more annual stays. Thank you for choosing us for your vacation accommodations!
Hello Diane,
Thank you for your 5 star review. We are so glad you enjoyed the view from your balcony. We would love to have you stay with us again. Check out our fall rate!
Beautiful condo with lovely view of the state park
We love this condo for the windows and the ocean view. We stayed 2 weeks over the holidays with family coming at different times. Thanks so much for the warm weather and quiet accommodations.
Two bedrooms were spacious and private. Bunk beds were safe and accessible for my 10 year old and 14 year old. Balcony furniture was a little too big for the space but was still manageable and enjoyable! We hope to stay at the same condo soon!
Thank you for sharing your experience! We're thrilled to hear that the two bedrooms worked well for your family and that the bunk beds were a hit with your kids. We appreciate your feedback about the balcony furniture and will take it into consideration. We look forward to welcoming you back to the condo soon!
This property was perfect for us. Our goal was to go to the beach every day and have a backup plan if the weather was bad. This place was no frills, had everything we needed, check in was simple, check out was simple. I have a 10, 7, 4, and almost 2 year old plus my husband and it was perfectly sized for our family. 10/10 would absolutely recommend and we will definitely come back.
Hello Abby,
We are so glad you had a 5 star experience and enjoyed this property. We would love for you and your family to come back. Check out our fall rates!
This was another great beach vacation. There were zero complaints with the condo. Everything was perfect. We had four adults and two kids. Loved the corner balcony. The unit was priced the same as 1 bedrooms in the same building even though it had two bedrooms. so it is a great value
We stayed on the 7th floor with a corner condo. The views were amazing. The best part of the stay! For the most part, everything seemed cleaned. One of the blankets had some sort of foul smelling throw up on it. đŹ The private beach is a plus! Had trouble with the elevator dropping and getting stuck.
Thank you for your review. We are so glad you enjoyed your time with us and apologize for the blanket. We had our cleaners remove the blanket and put a new on in. We would love to have you stay with us again!
We didn't want to leave our little beech abode. The only complaints we had was no usable skillets (non-stick peeling) and windows with fogging between the panes that seriously obstructed the view. The tubs have no hand holds for safety of elderly/handicapped people.
Hello Shirley,
Thank you for your review and feedback. We apologize for the unusable skillets. These have been replaced with brand new ones.
We would love to have you stay with us again!
Hello Chance,
We are sorry you feel this way. We are very upfront about the size of the unit, bed count and state of the condo. We even provide a layout of the condo and square feet.
We do not feel like we have been deceiving at any point and happy to talk about it further. If you wish to book with us in the future, we would be happy to help you find the perfect unit!
Updated kitchen and appliances. The unit was clean and in great condition. There are amazing views of the beach and state park from the balcony. The only problem was pretty minor: thereâs a huge window in the master bedroom, but itâs difficult to see through. It seems water is getting inside and evaporating leaving layers of salt on the panes of glass.
This unit was great for our family with 5 kids. There was enough room for everyone between the bedrooms, hallway bunks, and sofa. Overall it was a great unit that Iâd recommend to family and friends.
Thank you for sharing your experience with us! We're thrilled to hear that you had a great beach stay and that you enjoyed the updated kitchen, appliances, and clean condition of the unit.
We appreciate your feedback about the huge window in the master bedroom, and we apologize for any inconvenience caused by the difficulty in seeing through it due to salt buildup. We'll address this issue promptly to ensure clear views for future guests.
It's wonderful to hear that the unit was spacious enough for your family of 5 kids, with ample room in the bedrooms, hallway bunks, and sofa. We're delighted that you found it accommodating for your needs.
Thank you for recommending our unit to family and friends! We look forward to welcoming you back for another great beach stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
We love Royal Palms. The unit was perfect. The balcony was amazing, overlooking the gulf. We had only 2 rolls of toilet paper for 8 people for a 5/6 night stay. We ended up needing to buy more. We didnât have bedding for the couch but the host responded quickly and brought us some within 30 minutes. The unit only comes with 1 parking pass. We asked for a second pass but didnât receive it. We ended up getting an additional pass from the gate guard so we didnât end up getting towed. All in all, we had a great time. And the unit was clean.
We were excited to arrive for a relaxing family vacation, and weâre disappointed shortly after walking through the doors. Due to some recent upgrades (which are very nice) the main floor bathroom was not useable. I wasnât made aware of this until the day we were arriving at like 1pm. We were given a small refund for this which was nice, but again it was small.
The kitchen and living room were dirty. They had been âlooselyâ wiped down but I donât think any cleaning had taken place. The coffee pot was brown, the toaster had crumbs all over it, the sliding glass door looked like my front door after my dogs rub there noses on it, and the dust we wiped off the tv stand and other areas was disgusting. The bed linens had stains and hairs and so did some of the bathroom towels.
The condo description also stated the unit comes with free beach chairs and umbrella rental, and we were told by the umbrella rental place that it doesnât.
We didnât let these thing ruin our week, we did have a great time. This unit isnât bad but they definitely need a new cleaning crew.
Hi,
I am astonished that was what you walked into. We strive and pride ourselves on the cleaniness of our units. We were more than happy to reimburse you for this inconvience because it is not a usual occurence. We will be addressing these issues and resolving these problems. However, I am glad you enjoyed your stay overall and we do hope to see you again.
Very excited for our vacation! 12 hour drive and ready for some r n r. Check in was simple and ready right when they said it would. Kids immediately went to enjoy the pool, with an adult of course. While the rest of us stayed an unpacked. We were very impressed with the view. Just what we wanted! We came back and played some cards on the deck while the kids went to sleep. Two little ones in the bunks and the two older in the adults rooms until we made up the pullout couch before we went to bed. About 10pm we decided, bedtime. So myself and another adult pulled out the couch. Upon pulling it out we noticed huge stains all over it. We had just a small lamp on and decided to inspect it further before making the bed. We flipped on the livingroom light and noticed little black bugs crawling all over. We immediately went to the store and bought air mattresses because no way were the kids sleeping on that. We called the next day and let management know about the bugs. A guy did come out and spray but never opened the couch and never looked at the bugs. He told us they would die eventually but that didn't help us. We went and bought raid so we could atleast sit on the couch. However, we never let the kids sleep on it. We asked management it they could compensate us for our troubles but they didnt seem willing and said they would have to contact the owners. No one ever called us back. We booked this place because it slept 8. We were very frustrated by all this. Bright side of thing
Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the couch and the presence of bugs during your stay. This is certainly not the standard we strive to uphold, and we understand how upsetting this must have been, especially when traveling with children.
Please know that your feedback has been taken very seriously. We have already escalated this to our cleaning and maintenance teams to ensure a thorough inspection and treatment, and we are reviewing our processes to prevent this from happening again.
We regret that our initial response did not meet your expectations, and we are working to improve communication and follow-up with our guests. If you are open to discussing this further, please reach out directly to us so we can make things right.
Thank you again for bringing this to our attention, and we appreciate your patience as we address these concerns.