Maison entière

Close to Universal and Convention Centre

Galerie de photos de l’hébergement Close to Universal and Convention Centre

Chambre
Piscine
Extérieur
Centre d’entraînement physique
Chambre

Avis

7,8 sur 10 – 
Bien
3 chambres3 salles de bain ou plus8 personnes167.2 m²

Commodités populaires

  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit

Chambres et lits

3 chambres (8 personnes)

Chambre 1

1 grand lit

Chambre 2

1 très grand lit

Chambre 3

2 lits doubles

3 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Espaces supplémentaires

Cuisine
Salle à manger

À propos de cet hébergement

Close to Universal and Convention Centre

When it comes to resort living in peaceful and private high-end accommodation in Orlando, Vista Cay fits the bill. On top of this, the location is unbeatable, right in the heart of the action you can rest, play or even work if you want to!
Whether you are a family looking to relax, visit the thrills of the nearby parks, or a Convention Center delegate looking for privacy, space and a convenient commute then we are sure you will not be disappointed.
Situated over three levels, this 1800 square-foot luxury townhouse has that exclusive feel of a high end hotel but with the privacy, space and amenities of a Vacation home-from-home. You really do have everything you need for a relaxing resort based stay in Orlando.
Amenities include a queen bed suite on the ground floor and, a further king bed with its own bathroom and then third bedroom even has 2 full sized beds, again with its own bathroom all on level 3.
A further WC is on the second floor where the 'living space' offers something for everyone:-
The comfortable living room has plush furniture and lots of seating so everyone can enjoy relaxing and watching a movie large TV. The home has wireless internet included!
The open floor plan of this level makes it feel roomy and spacious. A fully equipped kitchen with breakfast bar and 'butchers block' style kitchen eating area is just one of your options for entertaining. The kitchen area leads into the lounge diner.
Flat-screen TVs throughout, complimentary Wi-Fi and luxurious furnishings means you can enjoy being on one of Orlando's most exclusive gated resorts, whilst enjoying the privacy of your own home-from-home.

The primary booker must be 25 years or older (we are unable to accommodate groups of primarily under 25-year-olds or those from the local vicinity), however family groups with children aged 0 -100 are welcome!

Vista Cay Resort is right next door to the Orange County Convention Center, and less than 10 minutes away from all major theme parks, including SeaWorld, Universal Studios and Walt Disney World. You'll never want to go home when you choose to stay in the elegant Orlando Dreams townhome!

Vista Cay Resort is right next to Universal Studios and a stone’s throw from International Drive, this luxury resort offers sophisticated Mediterranean Style Luxury in an elegant tropical Orlando Floridian resort setting.

Here you have the opportunity to dial down the pace and live that resort life. At the same time you are only minutes from all Orlando has to offer.

The Resort Clubhouse offers a wide variety of entertainment options which including a world class large free-form "infinity edge" pool and hot spa surrounded by palm trees. Lush landscaping with a full view of Lake Cay.
Inside the hotel style clubhouse you find a fully equipped business center, with desktop computers and printer, a game room with billiard tables, arcade games, a movie theatre and presentation room, a state of the art fitness center, top of the line cardio machines and an Expedia Local Expert Concierge desk open daily from 7:00 am – 3:00 pm.

Guests are required to provide identification in the form of an ‘ID selfie' and Health Declaration, confirm the names and ages of all adults who will be attending the property, as well as completing a signed rental agreement’. This must be completed within 24 hours of placing the reservation or prior to arrival (which ever is the sooner’).

Please note. We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. A selfie ID is required to rent this home.

If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.5% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.

Ajoutez des dates pour connaître les prix

Commodités

Piscine
Baignoire à remous
Cuisine
Laveuse
Sécheuse
Wi-Fi inclus

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À noter

Une voiture est recommandée pour accéder à l'hébergement et se déplacer pendant le séjour

À propos du quartier

Orlando

L'hébergement cette maison de vacances vous attend pour un séjour exceptionnel à Orlando, plus précisément près de parcs de loisirs, près d'un parc aquatique. Les célèbres Arnold Palmer's Bay Hill Golf Club et Mystic Dunes Golf Club valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Pointe Orlando (centre commercial) et Florida Mall attendent votre visite ! Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Kia Center et ESPN Wide World of Sports Complex. Participez aux balades à la découverte de la faune et aux séances d'observation des oiseaux proposés dans les environs afin d'admirer la faune majestueuse de la région.
Carte
Orlando, FL

À proximité

  • Universal Epic Universe - 9 min à pied - 0.8 km
  • Pointe Orlando (centre commercial) - 3 min en voiture - 2.3 km
  • Golf de Shingle Creek - 4 min en voiture - 2.0 km
  • SeaWorld® Orlando - 4 min en voiture - 3.7 km
  • Centre des Congrès Orange County - 4 min en voiture - 4.0 km

Transport

  • Station Sand Lake Road - 12 min en voiture
  • Gare d'Orlando - 16 min en voiture
  • Aéroport international d'Orlando (MCO) - 17 min en voiture

Restaurants

  • ‪Pizza Moon - ‬5 min en voiture
  • ‪Cafe L'Air de la Sirene - ‬4 min en voiture
  • ‪McDonald's - ‬3 min en voiture
  • ‪The Burning Blade Tavern - ‬5 min en voiture
  • ‪Cosmos Cafe - ‬19 min à pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien cela coûte-t-il de séjourner à Close to Universal and Convention Centre?

En date du 31 mars 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Close to Universal and Convention Centre le 30 avr. 2026 commencent à 1 203 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Close to Universal and Convention Centre ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Close to Universal and Convention Centre ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Profitant d'un emplacement intéressant à Orlando, cette maison de vacances se trouve à moins de 3 km de Shingle Creek Conference Centre, Centre des Congrès Orange County et Aquatica (parc aquatique).The Orlando Eye est à 3 km de distance.

Avis

7,8

Bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 10 avis sur 23.
Note de 8 – Bien, d’après 4 avis sur 23.
Note de 6 – Acceptable, d’après 6 avis sur 23.
Note de 4 – Médiocre, d’après 1 avis sur 23.
Note de 2 – Terrible, d’après 2 avis sur 23.

8,4/10

Propreté

6,0/10

Commodités

10/10

État et installations de l’hébergement

8,8/10

Arrivée

8,4/10

Communication

9,2/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

6/10 – Acceptable

Patricia F.

Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée
Host interactions, working televisions working ice maker dispenser. Didn't get to the outside amenities.
Séjour de 5 nuits en janvier 2026
VrboOwner a répondu le 1 mars 2026
We're glad you found the host interactions helpful and that the televisions and ice maker were working well. We hope you'll have the chance to enjoy the outdoor amenities on your next visit!
Avis vérifié

10/10 – Excellent

Justin

Points forts : Propreté, état et installations de l’hébergement et communication.
Great place to stay if attending a convention at convention center.
Séjour de 4 nuits en janvier 2025
Avis vérifié

10/10 – Excellent

natalie c.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Coming back soon

Looking forward to returning. Close enough to the park, not much traffic and comfortable lodging.
Séjour de 3 nuits en décembre 2022
VrboOwner a répondu le 24 mai 2023
Hi Natalie, Thank you for your feedback! We're delighted to hear that you had a great experience and are looking forward to returning. We're glad that the property's location was convenient, with close proximity to the park and minimal traffic. It's fantastic to know that you found the lodging comfortable, providing a pleasant stay. We appreciate your positive comments and your intention to come back. We look forward to hosting you again soon and providing you with another enjoyable stay. If there's anything else we can do to enhance your future visits, please let us know. Thank you for choosing our property!
Avis vérifié

10/10 – Excellent

Diamond B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family vaca

The place was nice, no complaints. Neighborhood was quiet and beautiful. Everything is with distance.
Séjour de 5 nuits en février 2023
VrboOwner a répondu le 7 juin 2023
Hi there, Thank you for taking the time to share your experience of your family vacation. We're delighted to hear that you found the place nice and that you had no complaints. Providing a comfortable and enjoyable stay for our guests is always our top priority. It's wonderful to know that the neighborhood was quiet and beautiful. A peaceful environment can truly enhance the overall experience, especially during a family vacation where relaxation and quality time together are essential. We're glad that the surroundings contributed to a pleasant atmosphere for your stay. Moreover, we're pleased that everything was within a convenient distance. Being close to various amenities and attractions allows for easy accessibility and ensures that your family had plenty of options for activities and exploration. Thank you for choosing our place for your family vacation. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We would be more than happy to assist you. We hope to have the opportunity to host you and your family again for another memorable vacation in the future.
Avis vérifié

6/10 – Acceptable

Miriam H.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
The place was just ok. I have stayed in several Vista Cay condos but this one was not up to standards. Carpets were dirty. There we no dish towels in the kitchen, so had to use a hand towel to take things out of the oven. They had two microwaves and neither of them worked. I told them but was never told anything. Also when we got there the carpet by the ac was wet. I told them about it, and sent pictures. They said they would send someone but we were never told if anyone came. Carpet was dry by the time we left. Our stay was still ok. Beds were comfortable.
Séjour de 5 nuits en juillet 2025
Avis vérifié

8/10 – Bien

Marisa D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Good enough

Property was ok. A bit old and outdated. Shag carpet questionable. Glasses were dirty. Great that every room has its own bathroom. A bit awkward that the washer and dryer is in the downstairs bedroom. All in all was ok since we weren’t there all day. Only to sleep.
Séjour de 6 nuits en mars 2023
VrboOwner a répondu le 6 mai 2023
Hi Marisa, Thank you for taking the time to share your feedback about your recent stay. We are sorry to hear that the property did not meet your expectations and that you found it to be outdated. We take your comments about the shag carpet and dirty glasses seriously and we will make sure to address these issues with our housekeeping team. We are glad to hear that every room having its own bathroom was a positive aspect of your stay, however, we apologize for any inconvenience caused by the washer and dryer being located in the downstairs bedroom. We appreciate your understanding and are glad that it did not negatively impact your stay too much. Once again, thank you for your feedback. We value all of our guests' opinions and will use this information to make necessary improvements. We hope that you will consider staying with us again in the future, so we can provide you with a better experience. Oli and Sally
Avis vérifié

8/10 – Bien

Trish G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location, perfect place

Nice place, location was great. Definitely needs some minor maintenance, as when we go there, the box spring was replaced. We were told the dishwasher didn't work, and the tv in the living room also had issues. We were also told the dishwasher was going to be replaced while we were there, no one ever came by to replace it. We ended up fixing the tv ourselves. For what we needed the place for, it was perfect. The house was nice, if you are looking for a clean place to stay, and not worried about the other stuff, which is easy fixes, I highly recommend it.
Séjour de 4 nuits en février 2023
VrboOwner a répondu le 10 mai 2023
Hi Patricia, Thank you for your feedback! We're glad to hear that you enjoyed the location and that the house met your needs. We apologize for the issues you experienced with the dishwasher and TV. We will make sure to address these concerns with our maintenance team to ensure that they are fixed for future guests. We appreciate your recommendation and hope to have the opportunity to host you again in the future.
Avis vérifié

6/10 – Acceptable

Sara K.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

A Place to Sleep and Shower

The pictures online make this condo appear better than it actually is. It was a little musty smelling, the carpeting should probably be replaced. Overall, the place is somewhat outdated and needs some upgrades. It was fine for our stay because all we did was sleep and shower. The king size bed upstairs squeaks and creaks every time you move around. It's not too comfortable. And the bathroom floor and walls were dirty. The ground floor bed is great. The whole place needs a thorough deep cleaning from top to bottom. The neighborhood is fine, good location. I would not stay here again though, mainly because of lack of cleanliness.
Séjour de 4 nuits en novembre 2022
Avis vérifié

10/10 – Excellent

Michelle N.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

We had a great time when we stayed here. It was really close to our venue, and the host was very attentive of details and quick to respond back.
Séjour de 6 nuits en juin 2022
VrboOwner a répondu le 22 août 2023
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a great time during your stay with us. Thank you so much, Michelle, for being a great guest and easy to communicate with. We hope to have the pleasure of hosting you again in the future.
Avis vérifié

10/10 – Excellent

James B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent property great location

This place nice and clean it had all that we needed and was close to everything. Definitely would stay here again.
Séjour de 7 nuits en juillet 2022
VrboOwner a répondu le 7 juin 2023
Hi James, Thank you for sharing your feedback about your recent stay at our property. We're thrilled to hear that you had an excellent experience and that you found the property to be nice, clean, and well-equipped with everything you needed. We're glad that the location of the property worked well for you, being close to everything you desired during your stay. A convenient location can truly enhance the overall experience and make it easier to explore and enjoy the surrounding attractions. Thank you for expressing your intention to stay with us again. We truly appreciate your kind words and your trust in our property. We look forward to welcoming you back in the future and providing you with another fantastic stay. If there's anything specific you would like to see or any requests you have for your next visit, please don't hesitate to let us know. We're here to ensure that your future stays are just as enjoyable as this one.
Avis vérifié

10/10 – Excellent

Rhonda E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice home away for a week

We stayed on the property with 2 kids between 1 and 2 years old. Most of our time was spent on the middle floor in the open kitchen/living room. The washer and dryer were nice to have to keep up with a weeks worth of laundry. Plenty of nearby stores to stock the kitchen with food. Neighbors were quiet. There is a road outside the property that could be heard at times from the bedrooms but we use a sound machine to sleep so that was easy to block. We put baby gates up at the top and bottom of the main stairs to block the littles from venturing off. They have Disney+ available on the TV. YouTube would be nice to have for the kid videos but we just used our phones and iPad on the available wifi. We would stay here again if we are in the area.
Séjour de 8 nuits en juin 2022
VrboOwner a répondu le 8 oct. 2023
Hi Rhonda, Thank you for sharing your stay with us! It's wonderful to know that the property worked well for your family, especially with the little ones. Great thinking on the baby gates! I'm delighted to hear that the amenities like the washer and dryer, as well as the nearby stores, made your stay convenient. Your feedback is appreciated, and we'd be thrilled to host you again if you're in the area. Feel free to reach out if there's anything specific you'd like for your next stay.
Avis vérifié

8/10 – Bien

Felicia H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Good for family with older kids.

I should've looked into this more. I loved staying here, but I failed to read it and missed that its a 3 story building. Me having back problems with a 3 month old and 1 1/2 yr old was issue. My daughter kept going to the stairs and I was paranoid the entire time I couldn't relax. I ached everytime I used the stairs. If you have back problems and you don't excercise like I do, your gona get worn out with the stairs. I'm only 30 and I had children back to back so my hips and back ache most of the time. This just wasn't safe for my little ones. I loved that they had the pack and play and extra soft blankets and pillows in the closet! Wow the beds were so comfortable! Couches were so comfortable too! Wow and the carpets gosh I loved it! Very clean and spacious. I definitely recommended to my other fam and friends to use this property for future stay.
Séjour de 2 nuits en mai 2022
Avis vérifié

10/10 – Excellent

Greg L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Location

This place was perfect. Centrally located for all the theme parks and was the perfect home away from home for our family during our stay. Couldn't have asked for better! When we return to Florida this will be our go to place!
Séjour de 7 nuits en mars 2022
VrboOwner a répondu le 8 sept. 2023
Hi Greg, Thank you for the wonderful feedback! It's fantastic to hear that the location of this place was ideal for your family's visit to the theme parks, making it a perfect home away from home. We're delighted that you had a great experience, and we look forward to welcoming you back as your go-to place when you return to Florida! Thank you.
Avis vérifié

2/10 – Terrible

rebecca r.

Points forts : Exactitude de l’annonce
Points faibles : Propreté, arrivée, communication et emplacement.

unbelievable in a bad way

upon arrival, after check in time, the villa was never cleaned after the last people checked out. it was as if the previous renters had just left. The place smelled like marijuana. Management sent over 3 people, one of which had bad body odor to clean the villa. first morning after check in, my car was keyed., 2nd night, they were repaving the road, and we had to park and walk one half mile home. 3 morning sticker threatening to tow my car. unbelievable
Séjour de 7 nuits en février 2022
Avis vérifié

6/10 – Acceptable

Michael S.

Points forts : Propreté, emplacement et exactitude de l’annonce.

Convenient location - unit is just ok

My team and I stayed at this condo for a convention. The condo is conveniently located nearby the convention center so that was a plus. There’s also a nice pool, and a Publix grocery store & restaurants are just across the street so that’s convenient The unit itself is just OK. The kitchen has spartan furnishings. We had do use bathroom towels as there were no dish towels. The AC struggles to keep the condo cool and it was only 80° outside while we were there. Amenity access cards were not provided upon check in and the management company gave us very little check in and check out information. The place is reasonably priced, although I’ve stayed in several other units in Vista Cay that were appointed much better. If you just need affordable crash pad this will do.
Séjour de 6 nuits en février 2022
Avis vérifié

10/10 – Excellent

Monica G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great for price and location

Had a lot to offer on and near property. Close to parks and regular shopping. I would definitely stay there again. Seemed quite secure and everyone was helpful.
Séjour de 5 nuits en juillet 2021
VrboOwner a répondu le 2 oct. 2023
Monica was fantastic. Excellent at communicating and adhering to house rules. Although we'd love for Monica to return, we also heartily endorse Monica for any host.
Avis vérifié

2/10 – Terrible

DAVID W.

Points forts : Arrivée, emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Absolutely terrible

Vrbo as an app is perfectly fine. Just don't stay at Vista Cay resorts in Orlando FL. The unit at 5002 Tideview circle unit 2 was the worst and the customer support wasn't any better. Dead bugs in the home. Around every sink. When calling for housekeeping said they'd get there when they get there. Broken chairs and broken blinds. Terrible internet connectivity. All tvs had Roku devices but had hard time getting them to run. Not even addressed during our stay. King bed was to be on ground floor but was on the 2nd. Full bed instead of a queen on the ground floor. Kitchen had only a few plates, glasses and bowls. Just a terrible place. Never go there.
Séjour de 7 nuits en juillet 2021
Avis vérifié

10/10 – Excellent

GLORIA F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great place to stay!

This place worked out great for our family! We had plenty of room for everyone with privacy for our adult children as well. It was close to the Orange County Convention Center where our high school daughter’s volleyball tournament was being held and was within walking distance of a number of restaurants.
Séjour de 6 nuits en juin 2021
VrboOwner a répondu le 18 oct. 2023
Really nothing negative to say about Gloria. Easy to host, left the place clean, and respected the house rules. Come back anytime Gloria!
Avis vérifié

10/10 – Excellent

John L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Clean and roomy

My wife is a veterinarian and had a conference at the Orange County convention center. This condo was very close to the center. Worked out great for us, we were able to cook at the house. Plenty of room for a large family to enjoy with plenty of bathrooms. House was clean and n a nice area. We would definitely stay there again in the future. Would also definitely recommend to anyone staying in Orlando no matter the size of the party. Thank you John Lawson & Dr Spyder Lawson
Séjour de 8 nuits en juin 2021
VrboOwner a répondu le 26 juin 2021
Thank you John. Glad you had a great stay and your wife had a good conference. We find lots of guests stay when there are events at the conference center. A private home versus a hotel seems to be a good trade. Safe travels home!
Avis vérifié

6/10 – Acceptable

Misty D.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Disney family vacation

The townhouse was clean upon arrival, however kitchen is under stocked and not enough towels are provided for a week stay. Also, blinds in kitchen were broken so could not open to go out onto back balcony. The property backs to a busy road and is loud she knows cars speed up and down the road all hours of the night. Not ideal for a toddler to sleep! There were no pool passes and instructions on trash pick up, etc were not communicated.
Séjour de 7 nuits en mai 2021
VrboOwner a répondu le 6 janv. 2024
Thank you for taking the time to share your feedback with us, Misty. We appreciate your honest review and apologize for any inconveniences you experienced during your stay. We are sorry to hear about the issues with the kitchen supplies and towels, Misty. We are taking immediate steps to address these concerns and will ensure that the kitchen is adequately stocked for future guests. Regarding the noise from the busy road, we understand how disruptive it can be, especially with a toddler, but this is out of our control, Misty. Moving forward, we will provide comprehensive information to all guests upon check-in to avoid any confusion. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
Avis vérifié

6/10 – Acceptable

Trisha P.

Points forts : Arrivée, communication et exactitude de l’annonce.

Too hot, too noisy, no local channels on tv.

The condo was reasonably priced. Guest services had quick response time. We had no cards to get in the pool, way too hot in the condo and there were notes not to adjust thermostat to our comfort level is unacceptable. Not properly furnished as others we have stayed in. Too much traffic noise outside to sleep well. No local channels on TV.
Séjour de 5 nuits en avril 2021
Avis vérifié

4/10 – Médiocre

Clark W.

Points forts : Arrivée, emplacement

Coulda, woulda, should have......booked a different property.

Great location however the kitchen was under stocked. No salt and pepper shakers, dish washer soap, nor dish towels. I contacted the property manager who advised me to purchase some and to submit a receipt to the company for reimbursement. I explained to Kate that it was not worth the time to do her company's reimbursement paperwork for the cost of dish towels. It appears as though the property manager's office is next door to the Publix grocery store where she could have purchased the kitchen towels. I advised Kate that I would be writing this negative review as to not sound like a whinner. The bathrooms also did not include hand drying towels. When I inquired from the property manager they advised that no additional towels, to include some hand drying towels were available. After grocery shopping the first evening placed a sealed container of rolls on the counter. After a few hours, saw that ants had decided to infest the kitchen counter. Property mngr. did provide an extermination the following day. Thursday evening up arriving to condo. found that the air conditioner had stopped working during the day. Property mngr. did fix the a/c the following day. Shine Villa's documentation within the condo. is subpar. Docs. don't tell renter the days when garbage pickup occurs nor anything regarding recycling. The documentation regarding 911 tells renter when not to call 911 but does not include the address to the actual condo. in the event of an emergency. The vertical blind's cord in the kitchen is broken. The master bathroom's door squeaks loudly. The kitchen's slider screen door doesn't close completely. If I had it to do over, I would have chosen a different property.
Séjour de 7 nuits en mars 2021
Avis vérifié

8/10 – Bien

Jason V.

Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée

not perfect, but pretty good.

Several little items that were sub par and/or not functioning, but overall that property was good. The neighborhood was good as well. Mostly quiet. A couple issues with some noise at 2 am on the weekend, very quick and minor. They even had a patrol going around to check things were in order in the evenings.
Séjour de 8 nuits en février 2021
VrboOwner a répondu le 6 janv. 2024
Thank you for taking the time to share your feedback, Jason. We appreciate your honest review and are pleased to hear that you found our property and neighborhood to be generally good, Jason. We apologize for any inconveniences you experienced with the subpar and non-functioning items. Your feedback is invaluable, and we will be addressing these issues promptly to ensure a more seamless experience for future guests, Jason. We also appreciate your understanding regarding the minor noise concerns at 2 am on the weekend. We're glad to hear that our patrol service was able to address the issue quickly. We hope to have the opportunity to welcome you back for an improved stay in the future.

À propos de l’hôte

Hôte : Shine Villas

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol, Portugais
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