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The Retreat with Private Pool and Hot Tub!

Galerie de photos de l’hébergement The Retreat with Private Pool and Hot Tub!

Un salon spacieux avec un plancher en bois, un canapé, une table basse et un lit.
Une cuisine spacieuse dotée d’un grand îlot central, de tabourets de bar et de meubles de rangement blancs.
Un bain à remous doté d’un siège intégré et de plusieurs jets, entouré d’une terrasse en bois et d’un abri de jardin, le tout aménagé dans un jardin.
Un salon avec une cheminée blanche, une table basse en verre agrémentée d’objets décoratifs et un canapé gris.
Une pièce avec une cheminée en briques, un canapé et un plancher en bois.

Avis

8,0 sur 10 – 
Très bien

Points forts

  • Détente totale
    Détendez-vous dans la piscine très appréciée, votre endroit idéal pour relaxer.
  • Jardin privé
    Détendez-vous dans un espace paisible et privé du jardin, une caractéristique rare.
5 chambres3 salles de bain10 personnes

Commodités populaires

  • Balcon
  • Baignoire à remous sur place
  • Piscine privée
  • Chiens acceptés
  • Barbecue
  • Climatisation

Explorez la région

Afficher sur la carte
Hickory, NC
  • Place, Université de Lenoir-Rhyne
    ‪2 min en voiture‬
  • Place, Catawba Science Center
    ‪5 min en voiture‬
  • Place, Harper House
    ‪5 min en voiture‬

Chambres et lits

5 chambres (10 personnes)

Chambre 1

1 grand lit

Chambre 2

1 grand lit

Chambre 3

1 grand lit

Chambre 4

1 grand lit

Chambre 5

1 grand lit

3 salles de bain

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Baignoire ou douche · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Balcon
Jardin
Salle à manger

À propos de cet hébergement

Le Refuge avec piscine privée et jacuzzi !

Welcome to Hickory’s top location! Enjoy a private pool, hot tub and stylish space close to everything. Perfect for family trips, college visits, brewery weekends and group getaways.

Minutes from Lenoir-Rhyne University, Downtown Hickory, breweries, restaurants, shopping, Lake Hickory and hiking trails.

✔ 5 bedrooms | 3 bathrooms
✔ Private pool
✔ Year-round hot tub
✔ Fully stocked kitchen
✔ Smart TVs + fast WiFi

Relax poolside or unwind in the hot tub after exploring Hickory.


This spacious home offers 5 private bedrooms and 3 full bathrooms, comfortably designed for groups and families.

Sleeping Arrangements (Sleeps 10)
-Downstairs:
Bedroom 1: 1 Queen bed
-Upstairs:
Bedroom 2: 1 Queen bed
Bedroom 3: 1 Queen bed
Bedroom 4: 1 Queen bed
Bedroom 5: 1 Queen bed


Bathrooms (3 Total)
-Upstairs:
2 full bathrooms serving the four upstairs bedrooms
-Downstairs:
1 full bathroom

Top Amenities
Private hot tub
Roku TVs + fast WiFi
Fully stocked kitchen with regular drip coffee maker
Ideal for groups & long stays
Pet-friendly (dogs are welcome)
Backyard – (not fully fenced)
Peaceful surroundings front & back
Washer & dryer available
Long-term stays welcome
Central heating & air conditioning
Dedicated Laptop Workspace Ideal for a Productive Work-from-Vacation Setup.


Parking
2 driveways (one to upstairs portion & one downstairs portion)
Total 6 cars parking
No street parking available
Park directly in front of the home with ease

Why guests love this location:
Quiet, safe residential setting
Minutes to restaurants, nightlife & events
Easy access to Uptown & major attractions
Perfect for both relaxing stays & exploring the city

The Neighbourhood Overview
Located in Hickory, this home offers easy access to local attractions, parks, museums and nearby historic sites in Newton. Guests can also enjoy outdoor activities, including swimming and exploring the surrounding area.

Top Locations Nearby (Hickory, NC)
• Downtown Hickory / Union Square – 2.5 miles | 6–7 mins
• Hickory Museum of Art – 2.5 miles | 6–7 mins
• Catawba Science Center – 2.5 miles | 6–7 mins
• Lenoir-Rhyne University – 3 miles | 7–8 mins
• Viewmont Shopping District – 3 miles | 7–8 mins
• Lake Hickory – 6 miles | 12–15 mins
• Hickory Furniture Mart – 4 miles | 8–10 mins
• Hickory Regional Airport – 6 miles | 12–15 mins


House Rules
No parties or events
Quiet hours: 10 PM – 8 AM
No smoking inside (outside only)
Pets allowed (dogs)
Respect quiet residential neighbourhood

This home is located in a quiet residential neighbourhood and is best suited for respectful guests.

Important Notes
Minimum booking age: 25
Early check-in may be available for a fee if approved
Late check-out will incur fees
Guests are responsible for damages or rule violations
Must respect occupancy limits (max 10 guests)


Guests have full private access to the entire home including bedrooms, bathrooms, kitchen, living areas, laundry, and outdoor space.

Self-entry via electronic lock, meaning quick easy access for everyone in the group. An early check-in may be requested, and will be accommodated if possible.


We respect your privacy, but are always available if you need anything during your stay. Feel free to reach out anytime we’re happy to help make your stay smooth and enjoyable!


**House Rules**
Please read through the following house rules. Any breach is subject to a fine.

Each guest will be provided a rental agreement before the start of your reservation.
Per the NC Vacation Rental Act, payment of money, or taking possession of the property are evidence of your acceptance of the agreement.

Minimum booking age: 25 years old.
If the booking party is under 25, MyTripify reserves the right to collect a *refundable $1000 security deposit along with an ID of guest who is 25 or above. Alternatively the reservation may be cancelled and refunded based on the cancellation policy.

Access to the Home:
Early check-in (1:00 PM) may be requested and will be accommodated if possible.
Cost: $99 + Booking platform fees
Enjoy private access to the entire home, aside from the locked owner’s closet.
Be sure to lock all doors and windows when leaving the property.
Check-in is at 5:00 PM
Check-out is at 11:00 AM
Holdover or Late Checkout will result in a $250 fee, and does not entitle the guest to any extension of the rental period.

Quiet Hours - Beginning 10 PM:
You have the right to quiet enjoyment of the property during your stay, please do not disturb the rights of the neighbours. Only guests on the booking are allowed on premises.

No parties are permitted. Any neighbourhood disturbance will result in a $500 fine and termination of your stay without refund.

Pets
Approved pets must be confirmed prior to check-in, (2 pets maximum). Pending approval, the exact count needs to be added to the reservation prior to check in. Any undisclosed pets will result in a $350 fine. No cats allowed.
Pet owners must disclose the type of pet, breed, name, and age. If pet stays are longer than 1 week, MyTripify may require guests to purchase travel insurance.
Please keep pets off furniture and beds. Removal of pet hair from furniture will result in additional fees up to $300.
Pet owners are to clean up after all waste in the yard and the surrounding area. Any damages done will be charged to the guest.

Parking:
Any parking or driving on the grass is prohibited and will result in a $300 fine. Street parking is allowed.

Smoking:
No smoking whatsoever inside the home.
Smoking is permitted outside only. All remnants must be properly disposed of outside to prevent any smell inside. If the house smells of smoke or remnants are found inside, a smoking fee will be issued of $500.

Damages:
Guests are responsible to immediately report and pay for any damages cause during their stay.

Internet Usage:
We are not responsible for material viewed or downloaded by users from the internet including but not limited to illegally copyrighted material such as movies, music, or other digital media. Doing so will result in a fine of $500 per occurrence. Additionally you agree to Indemnify and hold harmless us for any damages caused by illegal internet use.

Trash should fit into the outside receptacles or be removed disposed of prior to checkout. Any trash that does not fit into the outside receptacles will incur an additional $75 per bag charge.
Interaction with guests

Enjoy privacy during your stay, knowing you will not be disturbed at the property without prior notification unless there is an emergency. Do not hesitate to reach out with any questions, comments, or concerns!

Mid-stay cleanings are available upon request. Please reach out for details and pricing.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 15 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés : chiens de moins de 23 kg chacun (maximum 2 animaux au total)
Max of 2 pets allowed
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Fumeurs/non-fumeurs

Hébergement non-fumeurs
Penalty for Smoking
Check in after 3PM and check out before 10AM
Events and Smoking are NOT ALLOWED.
100% refund at least 14 days before arrival, 50% refund at least 7 days before arrival

Renseignements importants

À savoir

Nº de l’hébergement : 2279089vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Hickory

À Hickory, cette maison de vacances vous promet de passer un séjour exceptionnel. Découvrez quelques hauts lieux culturels tels que les indispensables Hickory Museum of Arts et Catawba Science Center, ou explorez quelques curiosités locales comme les sympathiques Hickory American Legion Fairgrounds et Northside-Broyhill Park. Les agréables Historic Newton Depot et Newton Depot Model Railroad Center méritent aussi une visite. Les points d'eau de la région vous invitent à vous détendre dans et au bord de l'eau en vous adonnant à des activités telles que la natation.
Carte
Hickory, NC

À proximité

  • Université de Lenoir-Rhyne - 2 min en voiture - 2.3 km
  • Catawba Science Center - 5 min en voiture - 4.7 km
  • Hickory Museum of Arts - 5 min en voiture - 4.7 km
  • Harper House - 5 min en voiture - 5.0 km
  • Lake Hickory - 6 min en voiture - 5.6 km

Transport

  • Aéroport international de Charlotte-Douglas (CLT) - 62 min en voiture

Restaurants

  • ‪McDonald's - ‬4 min en voiture
  • ‪Back Yard Burgers - ‬5 min en voiture
  • ‪Taco Bell - ‬4 min en voiture
  • ‪Little Caesars Pizza - ‬3 min en voiture
  • ‪Side Pocket Lounge - ‬3 min en voiture

Foire aux questions

The Retreat with Private Pool and Hot Tub! accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens (limite de 2 par chambre) d’un poids maximal de 50 lb par animal de compagnie.

Combien coûte le stationnement à The Retreat with Private Pool and Hot Tub!?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à The Retreat with Private Pool and Hot Tub!?

L’arrivée est possible à partir de 15 h.

À quelle heure doit s'effectuer le départ à The Retreat with Private Pool and Hot Tub!?

Le départ est à 10 h.

Où se situe The Retreat with Private Pool and Hot Tub!?

Cette propriété de vacances de Hickory se trouve à 1,2 mi (1,9 km) de Université de Lenoir-Rhyne, et à moins de 5 km des sites suivants : The Crossing at Hollar Mill et Frye Regional Medical Center. Maison-musée Maple Grove et Hickory Museum of Arts se trouvent également à moins de 5 km.

Avis

8,0

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 13 avis sur 21.
Note de 8 – Bien, d’après 2 avis sur 21.
Note de 6 – Acceptable, d’après 2 avis sur 21.
Note de 4 – Médiocre, d’après 1 avis sur 21.
Note de 2 – Terrible, d’après 3 avis sur 21.

7,6/10

Propreté

9,0/10

Arrivée

8,2/10

Communication

9,0/10

Emplacement

8,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
It was a nice place
Séjour de 14 nuits en juillet 2026
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very clean! Responsive host! Very close to everything but not inside the busy town atmosphere. Will book again!
Séjour de 2 nuits en août 2026
Avis vérifié

10/10 – Excellent

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Great pool

Our family really loved the pool and hot tub great house wonderful to work with
Séjour de 5 nuits en juillet 2022
VrboOwner a répondu le 7 août 2023
We're happy that you enjoyed every aspect of your stay Vicki! Thanks for the ⭐⭐⭐⭐⭐ review! We hope to host you again in the future!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Better than expected

Great for larger groups. The house was perfect and would stay there again
Séjour de 2 nuits en août 2022
VrboOwner a répondu le 7 août 2023
Thank you for taking the time to share your wonderful review of your recent stay with us. We are delighted to hear that you had a great experience and that our house was perfect for your larger group. Your kind words mean a lot to us and motivate us to keep providing excellent hospitality to all our guests. Wishing you all the best in your future travels! Warm regards,
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spacious, super clean, and beautiful!

Our family lived this house! Very convenient to any part of Hickory - especially Lenoir Rhyne College. All beds were very comfy and there were thoughtful touches throughout the house. Absolutely would stay there again!
Séjour de 5 nuits en janvier 2024
Avis vérifié

8/10 – Bien

Points forts : Propreté

Close to downtown Hickory and LRU

House can accommodate several people. Pool area is nice, but can use some cleaning and updating. This property is dog friendly, which was a priority for us.
Séjour de 7 nuits en août 2024
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Easy check in

Great communication
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 7 août 2023
Thank you for your kind review! We are thrilled to hear that you found our communication to be great during your stay. At The Retreat, we believe that clear and efficient communication is essential to ensure a memorable and hassle-free experience for all our guests. Our team takes great pride in being responsive and readily available to address any queries or concerns you may have had. We understand the importance of staying connected and making sure you feel well-taken care of throughout your time with us. Your positive feedback motivates us to continue providing exceptional service to all our guests. We hope you had a fantastic stay and enjoyed your time at our property. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know. Thank you once again for choosing The Retreat. We hope to have the pleasure of hosting you again soon! Best regards,
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A gem in Hickory

The house, pool, and hot tub was exactly as described in the listing. Everything was clean and perfect. The kids definitely enjoyed the pool and the adults enjoyed relaxing in the hot tub. Definitely will be looking to stay again in the future, we didn’t want to leave!
Séjour de 3 nuits en août 2021
VrboOwner a répondu le 7 août 2023
Thank you for the wonderful feedback, Jimmy! I'm super happy that you and your family have enjoyed your staycation with us. I'd be glad to host you on your next stay!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Just what we needed!

This was the perfect rental for me, my grown children, and their toddlers. Isolated together in a large home with lots of floor space for dragging toys out, lots of beds for difficult toddler nights, a hot tub for grown-up re-charging, and a large private pool where we all had a blast! We hope to come back next year!
Séjour de 7 nuits en juillet 2021
VrboOwner a répondu le 7 août 2023
Thank you for the wonderful feedback. I'm happy that you and your family enjoyed your stay on our place. I'd be glad to host you on your next staycation!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great trip!

This house was perfect for our group! We enjoyed the hot tub and the house was convient to Lenior Rhyne where we went to a football game. We watched football at Blowing Rock Brewery and then back to the house to watch more football and grill steaks. We had plenty of room and were grateful for the well-stocked K-cups for coffee in the morning. The property manager was helpful and got back to us quickly when needed.
Séjour de 1 nuit en octobre 2021
VrboOwner a répondu le 7 août 2023
Thank you for the amazing feedback, Andrea. We're happy that you have enjoyed your stay on our place. Hope our place gives you comfort on your entire stay. Thank you too for taking good care of the house. I'd be glad to host you on your next stay!
Avis vérifié

10/10 – Excellent

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Family vacation

It was easy to rent. The owner and property manager keep in touch with you to make sure everything was going well. The pool and hot tub was a bonus.. They got used every day... The only complaint we have the floors weren't clean well.
Séjour de 7 nuits en juillet 2022
VrboOwner a répondu le 7 août 2023
We're glad you've enjoyed the place Jennifer and love how prompt we are during your stay. We appreciate the feedback as well about the place's cleanliness. We made sure this has been addressed with our team.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Just what my family needed!

This house was exactly what my family needed! The decor was nice throughout the house but walking in and seeing a Christmas tree helped to make it feel like Christmas for us! There was plenty of space for everyone. Kcup coffee was stocked and a few games were also provided which we enjoyed. The house was very clean and the beds slept nice. Located close to shops and restaurants. The property manager was quick to respond to inquires. Would definitely stay here again!
Séjour de 2 nuits en décembre 2021
VrboOwner a répondu le 7 août 2023
Thank you for the wonderful feedback, Tameka. Your enjoyment & comfort matters and will always be. We're glad you enjoyed your Christmas Staycation on our place. We're happy to welcome you again on your next stay! Have a wonder rest of your day.
Avis vérifié

6/10 – Acceptable

Points forts : Arrivée, communication
Points faibles : Emplacement

Visit to Hickory

Although we enjoyed our visit to Hickory, the name “Luxury Retreat” was slightly misleading. It is better to be honest and forthcoming with information. The pool and hot tub area was far from luxurious with outdated patio furniture, and a pool that has yet to be cleaned. The bathroom and one bedroom had no curtain or blinds, there were general maintenance items that needed attention, the oven was filthy, and it was located near a very busy four lane road with heavy traffic.
Séjour de 3 nuits en avril 2025
Avis vérifié

2/10 – Terrible

Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
This property is HORRIBLE!!! The pictures are very misleading...it looks nothing like the listing. I was there long enough to take pictures and left. This home is unsafe and unacceptable. There was a pile of chemicals (pool cleaner...lighter fluid.. spray paint) on the patio, a rusty, dirty grill..filthy patio furniture...the ceiling paint is peeling...the house is dark and dingy. Pet hair EVERYWHERE and the house reeks of mold and animal urine. There was a broken pool table leaned against a wall. The pool was dark green covered in slime. The owners waited til 15 minutes after check in time (we hadn't arrived yet) to let us know the pool was unavailable..after driving 10 hours with grandkids there was no way we could stay here and had to spend money on a hotel then find a different place to stay. If I could rate them anything less than 0 I would because that is what they deserve...this place is a total scam!! I have stayed in so many VRBO homes...and none of them have been anywhere near as bad as this one.
Séjour de 5 nuits en juin 2025
Avis vérifié

4/10 – Médiocre

Vacation Retreat Review – July, 2025We stayed in this house for almost a week in July of 2025. Before leaving Ohio to come to Hickory, NC, after we booked this property, we noticed a 2-star review pop up from another visitor in June. We were concerned, since the review listed many problems with the property. We reached out to inquire about the property before leaving Ohio to make sure we were not going to find the same issues. Our vacation goal was a house with at least 4 bedrooms, a pool, and pet friendly. We were told that all of the problems were addressed, and that the property manager was new along with the cleaning crew. We were also told the pool was in perfect condition and we would have no problems. We were even sent a photo of the pool looking pretty clean. We arrived on Saturday around 4:00 and almost immediately we called about a mess around the pool. We were told it was related to a storm that came through earlier that day. I asked if the storm left the pool vacuum and hoses laying around the deck of the pool and was told that she (property manager) has a second job to get too and that she had to leave in a hurry. We put off the pool for the rest of Saturday and tried to make dinner. The house advertises that it sleeps 12. There were 2 frying pans in the house, both small in size, and both missing all of the Teflon coating and warped to the point of being unusable. We left and purchased 2 frying pans and a cutting board and knifes for our trip, as
Séjour de 7 nuits en juillet 2025
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce

Be aware. Does not sleep 12!

We booked this property with an expectation of being able to host/sleep 12. Even if we put some people on air mattresses to get 12 people in there (5 queen beds), there were only seven plates and a couple of glasses. Not even six chairs at the dining room table, it is not set up for more than five people... Pans for cooking are all very small, as well. We made do because I was local and could bring additional supplies for the group. Would be incredibly disappointed if I had traveled and not had enough plates to eat even one meal or a big enough pan to cook soup in. Also specifically ask if the hot tub will be ready before you go because it was a green swamp mess for us and took a day for them to empty and clean it and another day to fill it and it was not warm enough to use before we had to leave again. The hot tub and large capacity was the specific reason we rented this over another similar place and we won't make that mistake again. I would rent this again for five people or less if we also don't plan on using the hot tub or pool. They were responsive to specific requests but definitely were not proactive, which means someone in the group is not having a vacation because they're going to have to manage all the things that aren't already taken care of.
Séjour de 3 nuits en avril 2023
VrboOwner a répondu le 7 août 2023
Thank you for taking the time to share your feedback regarding your recent stay at our property. We appreciate your comments, as they provide valuable insights for us to improve our services and offerings. Firstly, we apologize for any inconvenience you experienced during your stay. It was not our intention to disappoint you, and we regret that the property did not meet your expectations in terms of accommodating a group of 12 guests comfortably. We understand the importance of providing sufficient dining amenities, kitchen supplies, and seating arrangements to ensure a pleasant stay for all guests. Regarding the limited number of plates, glasses, and chairs, we have taken your feedback seriously, and we will make sure to address these issues immediately. Our goal is to create a home-away-from-home experience, and we recognize the need to cater to larger groups adequately. Furthermore, we apologize for the condition of the hot tub during your stay. We understand how disappointing it can be when a promised amenity is not available as expected. We have taken this matter to heart and are working diligently to ensure that our hot tub and pool facilities are maintained properly and ready for use by our guests at all times. We appreciate your acknowledgment of our responsive customer service, but we also recognize the importance of being proactive in fulfilling our guests' needs. Going forward, we will ensure that our team takes a more proactive approach to anticipate guests' requirements and to ensure that all aspects of their stay are well taken care of. It is disheartening to hear that your overall experience did not fully meet your expectations. We genuinely value your feedback and would like to extend our sincerest apologies for any inconveniences you encountered. We hope that you would give us another chance to host you in the future. We will be more than happy to offer you a special discount on your next reservation as a gesture of our commitment to enhancing your experience. Thank you once again for sharing your thoughts with us. We take every review seriously and will use your feedback to improve our property and services continuously. Should you decide to visit us again, please feel free to contact us directly, and we will personally ensure that your stay is nothing short of exceptional. Best regards,
Avis vérifié

2/10 – Terrible

Points forts : Arrivée, emplacement
Points faibles : Propreté, exactitude de l’annonce

Very Disappointing, Save your money and rent another home

I booked this to have a staycation where my kids and family could just be together and hang out at the pool and relax in a hot tub well…. Started off the first day with the pool and hot tub being dirty with leaves and dirt …then the outside tables rusted and outside furniture being really dirty…. I message to ask someone to come clean it so we could swim and received a quick response we someone would be out shortly but 2 hours later no one showed up so I jumped in to clean it bc my kids wanted to utilize it since they waited long enough… so spent hour with a little hand sized pool skimmer cleaning it then another hour sweeping around the pool bc it was so dirty as you can see in my photos attached …(again this is my vacation yet I’m cleaning the first couples after waiting 2 hours to even get in) Later that night I then had to clean a flooded bathroom downstairs bc after my daughter in law took a bath the tub leaked when draining all over the floor. So mind you I spent 3 hours of my first night on vacation cleaning when check in wasn’t till 3pm so I felt like I lost most of my first day that I paid for. I then the next day my son walking down the pool steps using the rail bout fell as it was cracked and not fully in the ground came out in his hand. I messaged them about the bathroom and the railing but no one besides pool cleaner showed up at 11 am to clean the pool. The one ceiling fan in the upstairs made screeching noises on any speed so was usable, the beds were eneven.
Séjour de 3 nuits en mai 2024
Avis vérifié

6/10 – Acceptable

Points forts : Emplacement
Points faibles : Propreté, arrivée et communication.

The 24 hour Delayed Vacation

House and pool were not ready, even after we arrived 50 minutes after check-in time. (Pool algae laden...house dirty) Property manager could have mitigated stress and crisis “surprise” by simply making an explanatory phone call while we were en-route. At 20 hours after check-in, the pool was finally ready; proper cleaning was completed at 24 hour delay point. Some $$ adjustments were made, but deemed insufficient by this party in light of poor management, poor scheduling, poor problem solving and disrespectful, age discriminating dialogue by property manager, Alexandra. This young woman offered unacceptable condescending comments; was argumentative and “talked over” the guest as discussions ensued; and even managed to offer sarcastic “solutions” (not). I am a retired senior military officer (O-6, Colonel)…I understand “customer service” and mission accomplishment. This was NOT the way to deal with a stressed and disenfranchised customer who had been “greatly wronged”. If this was my property, my first “fix” would be to seek a new property manager…immediately! In sum: First 24 hours were disaster. After that, we were able to relax and enjoy for the most part. We did finally have some fun after the initial day of distress and disappointment. We were left with an 80% vacation (4 out of 5 days). Note that the property's kitchen is NOT properly equipped for 10 guests, nor is the pool safe due to broken railing and an unstable/broken glass top pool-side table. Property has great, unrealized potential, but is in need of care/maintenance and needs some additional interior comfortable chairs. It is NOT handicapped accessible. I will not return nor would I recommend this property without significant changes as outlined above.
Séjour de 5 nuits en août 2021
VrboOwner a répondu le 7 août 2023
This guest was insane. We did everything we could to accommodate him. And this review is the complete opposite of what he told us in a text.
Avis vérifié

2/10 – Terrible

Points forts : Arrivée, emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Retreat with Private Pool and Hot tub???? NOT at this address!!!

The property we stayed at is in Hickory NC…… Our stay was 10-13 to 10-17 for our son’s wedding…… Representative for this property is MELISSA and for over one month we called to talk with her and share our experience and MELISSA has yet to respond to us!!!!! We are very disappointed with the condition of the rental!! We came to Hickory to enjoy our son's wedding and we had lots to do to prepare for the wedding on Saturday. Our wedding preparations were put on hold because we could not stay in the filthy condition of the house.... Upon arrival we were welcomed by an overflowing garbage can with no explanation as to when the garbage is put to the curb... My husband had to fix the detached faucet in the upstairs hall bathroom sink before we could use it as well as remove disgusting hair from the tub that would drain. The air return filter and grill have not been cleaned or changed for who knows how long and we had to clean it in order to stay there and run the air conditioning. Counters greasy, the oven had to be cleaned in order to use it and the microwave is unusable due to the rusted and peeling insides. We are surprised you would even leave this health hazard in the house.... The refrigerator/freezer was splattered with some kind of sauce and we had to clean it out before using.... The entire house and ceiling fans are full of dust, hair, and spiders in webs.... I've never seen a kitchen so ill equipped in my life... 1 tall drinking glass 5 forks No prep utensils etcetera and so on...... The master bedroom shower curtain was orange and mildewed before we cleaned it....and there is no toilet tissue holder or towel bars in that bathroom....as well as a rickety broken metal shelf… We were leery to remove the hot tub cover after seeing the condition of the house.... I have taken a few photos to include... Needless to say we do not agree with your "Retreat with Pool and Hot Tub" 5 star rating. It's very sad because the house has potential but needs a lot of love. We were disgusted and disappointed with this rental....”
Séjour de 4 nuits en octobre 2022
VrboOwner a répondu le 7 août 2023
Thank you for taking the time to share your feedback about your recent stay at our property in Hickory, NC. We appreciate your honesty, and we sincerely apologize for the disappointing experience you had during your son's wedding. First and foremost, we want to express our deepest apologies for the lack of communication from our representative, Melissa. This is not the level of service we aim to provide, and we are taking immediate steps to address the issue and ensure that all guest inquiries and concerns are promptly attended to in the future. Regarding the condition of the rental, we are truly sorry for the cleanliness and maintenance issues you encountered upon arrival. We understand how crucial it is to have a comfortable and well-prepared space for such an important event, and we regret that we fell short of meeting your expectations. Your detailed feedback about the various areas of concern has been shared with our housekeeping and maintenance teams, and we will make sure to thoroughly address and rectify each one of them. We assure you that this is not a representation of the standards we strive for at our property. Your feedback will serve as a valuable learning experience, and we will work diligently to improve our facilities and services to create a better experience for our guests. Regarding the kitchen equipment and supplies, we apologize for the inconvenience caused by the lack of essential items. We are actively looking into restocking and enhancing the kitchen's equipment to provide a more enjoyable and convenient stay for our guests. We understand your disappointment with the overall condition of the property and the amenities provided. Rest assured, we are committed to making necessary improvements and renovations to bring the property up to its full potential. In light of your concerns and to show our appreciation for your feedback, we would like to offer you a substantial discount on your next stay with us. We genuinely hope you will consider giving us another chance to provide you with a truly enjoyable and comfortable experience. Once again, we deeply apologize for the inconveniences you faced during your stay. Your feedback is invaluable to us, and we will use it to grow and improve as a property. We are dedicated to delivering the highest level of service to our guests, and we sincerely hope to welcome you back in the future. If you have any further concerns or questions, please feel free to reach out to us directly. Thank you for choosing our property, and we hope to have the opportunity to make it right for you. Best regards,
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

What a great stay

We loved staying here. The pool was great even though the water was a bit cold the kids did not care. The hot tub was a hit with everyone. The host was very nice and answered right away if we had questions. It was very clean and the beds were very comfortable. There was plenty of space for the five of us. Very convenient to shops and great food. We will definitely be staying here again. Thank you for a great stay
Séjour de 3 nuits en octobre 2021
VrboOwner a répondu le 7 août 2023
Thank you for a wonderful feedback, Christy. I'm happy that you and your kids enjoyed the pool. Pool is cold really, but I'll keep that in mind - we are already thinking of having it heated. I hope that happens soon so everyone could enjoy more with all the splish and splash. Thank you for keeping the house clean. I'd be happy to host you again!
Avis vérifié

10/10 – Excellent

Séjour de 5 nuits en octobre 2025

À propos de l’hôte

Hôte : Melissa Hall

Image de profil de l’hôte

Voici ce qui rend cet hébergement unique

Property Features:

*5 bedrooms and 3 bathrooms
*Newly remodeled brick ranch home
*Open concept kitchen and sitting room for entertaining
*Fully equipped kitchen with all amenities
*Enormous family room with a cozy fireplace and pool view
*Beautifully designed patio room with another fireplace
*Private backyard, patio, and pool area
*Pool with a new liner, pump, and filter
*Hot tub for relaxation
*Pet-friendly (maximum of 2 pets allowed)
*Convenient location near shopping, dining, hiking, and local gyms

Rental Details:

*Open for short and medium-term rentals
*Pool is open from End of May until US Labor Day (September 4).

Cancellation policy:
*100% refund (less $50.00 cancellation fee) if cancellation occurs more than 14 days before arrival
*50% refund (less $50.00 cancellation fee) if cancellation occurs more than 7 days before arrival
*No refunds within 7 days of arrival
*Cancellation must be made by 11:59 pm on the cut-off day before check-in to receive a refund. The time is specific to the property's time zone.
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