6/10 – Acceptable
Mark R., Kokomo, USA
8 août 2023
Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
Disappointed
Based on the property description we were excited for our trip, but ended up being disappointed. Cooling was done by 3 window units. Not a problem for us if they all worked. The main A/C only blew around the air in the room as it did not cool (the compressor never turned on). Management did respond quickly and sent someone out to look at it but it wasn’t fixed during our stay. The faucet in the hallway bathtub sprayed out water in places it wasn’t supposed to when the shower was activated. Again, management responded quickly and sent someone out but again this was not fully fixed during our stay. Also, one of the outlets in the kitchen didn’t work. Management said they’d send someone to look at but don’t think that ever happened while we were there. Finally, the back yard, where the pool was located, was overgrown and weedy. This made the back yard and pool virtually unusable. The mowers came while we were there but they didn’t touch the back yard. We ended up not being around all that much and wouldn’t have had much time for swimming so we didn’t mention this to the property management during our stay. However, had we intended on swimming every day we definitely would have mentioned the condition of the back yard to them. Management was responsive and seemed to care about our issues we were having but in the end none of the concerns we brought to them were fully taken care of during our stay. All in all we were just disappointed with our stay.
Mark R.
Séjour de 6 nuits en mai 2023
