20 Steps to the Sand! Pool, Ocean Views & Tiki Fun

Very clean, very low maintenance, and I would definitely recommend them to stay again!

If you are looking to stay at the Ritz it’s not going to be 150 a night beach view directly in the ocean. I offered to give half off at 75 a night and even the Vrbo customer service rep said I was being more than accommodating which is why 0 was refunded from Vrbo or me.The building and property is non smoking and every door says no smoking. The parking garage and common areas have security cameras and a security guard walks around 24/7. Sorry you didn’t see them in the supposed hour your spent there.Instructions how to get in are sent by Vrbo an hour before checking in which include to push up on door handle vs down, sorry that was an inconvenience to turn knob the other way. The new lock is for security so each guest can select their own code. We stay here with our foster children, family, and friends all of the times with no concerns. I have rented to 2 families after your stay, both left 5 star reviews. You can go to Airbnb (another popular site) to see the reviews.Most hotels have rooms side by side, sorry you had neighbors. One is an elderly lady that owns her unit. The other side is a gentleman I rent to that is 55 and works full time in his own interior design business. They are both early to bed and rise.Yes we were going to do some upgrades the next day if you were willing / wanting a bigger tv… sorry for the inconvenience of attempting to upgrade the room to a better version of what you rented. Which it has been updated now with new blinds, curtains, new bigger smart tv, new mirrored closet door, new paint, new towels and washcloths…I offered to return SAME day and clean it again. I personally clean myself. I Lysol everything. I personally scrub the floors myself. I wash all the linen on sanitize mode including the pillows and comforters between guest. We have nice candles, wick air freshener, and air freshener which makes the unit smell great. You can also open the second door to get fresh air in the unit.I wish I could upload pictures to show all the other five star reviews and our conversation.When you checked in your concerns were:1. there was smoke smell in the parking lot ( like I can control that)2. Your boys were large (the size of room and bed are in the add and I bright an extra bed for you at no cost too)3. You were “expecting a little more”You wanted a full refund the day of during Spring Break & Cheer Competition The very next guest that checkin the day of your checkout gave a 5 star