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South Facing Pool at Sandy Ridge!

Galerie de photos de l’hébergement South Facing Pool at Sandy Ridge!

Piscine
Piscine
Chambre
Salle de jeux
Chambre

Avis

8,2 sur 10 – 
Très bien
4 chambres3 salles de bain9 personnes157.9 m²

Commodités populaires

  • Piscine
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit
  • Climatisation

Explorez la région

Afficher sur la carte
Davenport, FL
  • Place, Providence Golf Club
    ‪3 min en voiture‬
  • Place, Parcours de golf Reunion Resort
    ‪4 min en voiture‬
  • Place, Parcours Jack Nicklaus
    ‪6 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪38 min en voiture‬

Chambres et lits

4 chambres (9 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

3 lits superposés (1 place)

Chambre 4

2 lits 1 place

3 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Espaces supplémentaires

Cuisine
Salle à manger

À propos de cet hébergement

South Facing Pool at Sandy Ridge!

Welcome to Tranquill Hideaway at Sandy Ridge!

This beautiful private pool home overlooking conservation land is situated in the exclusive Sandy Ridge Development. Just 3 miles/5minutes to I-4 and only 30 minutes from Orlando Airport, and 60 minutes from either coast for beaches. It's the perfect location!

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home.



Dining Area and Kitchen

Off the living room is the formal dining room which seats six. The kitchen is fully stocked and has everything you need to prepare a quick snack to a full family meal.

Living Room

There is a sofa, loveseat and accent chair to relax and enjoy the entertainment on the large flat screen TV. There is a ceiling fan and sliding doors leading to the pool area.


Bedrooms

One Story Home.

Bedroom 1 - Master with King bed, 32" flat screen Smart TV, ceiling fan, views of the pool, en-suite

Bedroom 2 - Master with King bed, 32" TV, ceiling fan, en-suite

Bedroom 3 - Bunk beds (sleeps 3), 32" flat screen TV, ceiling fan, PS4 with 2 consoles, variety of games

Bedroom 4 - Two Twin beds, 32" flat screen TV, ceiling fan (Mickey Mouse themed)

All linens provided.

Bathrooms

Bathroom 1 - En Suite off Bedroom 1 with walk in shower, sink, toilet, walk in closet

Bathroom 2 - En-suite off Bedroom 2 with walk in shower, sink, toilet

Bathroom 3 - Family bathroom with bath/shower combo, sink, toilet

Alls towels are provided

Games Room

Features an electronic dart board and a gaming table for pool - a new air hockey table is on order currently.

Laundry

There is a full size washer and dryer, iron and ironing board, and pool towels.

Pool

Everyone loves the pool area! Take advantage of the beautiful conservation views while relaxing on the sun loungers or floating in the pool!

Pool Heat Information

The pool can be heated on request and for an additional charge.

Pool Heat is recommended during winter, early spring and during cooler weeks in summer.

Pool heat is necessary if your home has a spa interconnected with the pool and you want to have the spa hotter than the pool temperature.

Pool heat is set to 88 degrees F and if there is a spa, the spa will function is set to 100-102 degrees F. The achieved temperature will vary according to the weather conditions of the day/night and is not guaranteed.

The pool heater runs for approximately 12-15 hours each day and will turn off overnight.

Pool Heat Pricing

The pool in this home can be heated on request and is an optional extra. It can be heated for a minimum of 5 consecutive days ($200 plus tax) and the cost for heat is $40 for each night plus tax. If during the course of your stay, you decide to purchase pool heat, then there is an additional charge to cover the cost of sending out a technician to activate the system which is $40.

Once activated, pool heat must remain on for the duration of your stay. Exceptions can be made to stays longer than 14 nights.

Pool heat must be requested and paid for at least 48 hours prior to arrival to avoid an additional activation fee of $40. This fee is payable to enable an engineer to attend to the activation of the system.

Example: Pool heat will cost $245 including tax for a 7 night stay if requested and paid for 48 hours prior to arrival.

For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options:

2-Burner BBQ Grill:

5-Burner BBQ Grill:

This includes a full propane tank. Please contact us for the most up to date availability and prices for your stay.

Upon arrival, you will find an initial startup of supplies for your use. Supplies provided are:

* 1 x roll of paper towels

* 1 x dish sponge

* 2 x dishwasher tablets

* 1 x small dish soap

* 1 x trash bag per bin

* 1 x toilet roll in each bathroom

* 2 x sachets of laundry soap

* Small hand soaps in each bathroom

* For all your other needs, there are grocery stores within 3 miles (Publix, Aldi)

In addition to your groceries, we highly recommend purchasing additional items to the startup list above - especially extra toilet paper, paper towels and trash bags.



Additional Information

Check in from: 4pm

Check out by: 10am

If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply).



Once booked, guests will be asked to provide:

Identification in the form of Driver’s License or similar.
ID selfie
The names and ages of all adults who will be attending the property
Signed rental agreement

We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund.

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home.

The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home.

Ajoutez des dates pour connaître les prix

Commodités

Piscine
Cuisine
Laveuse
Sécheuse
Wi-Fi inclus
Climatisation

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À noter

Une voiture est recommandée pour accéder à l'hébergement et se déplacer pendant le séjour

À propos du quartier

Davenport

Dans le quartier Sandy Ridge à Davenport, vous trouverez cette villa près de parcs de loisirs, près d'un parc aquatique. Les célèbres Parcours de golf Reunion Resort et ChampionsGate Golf Club valent le détour si un minimum d'action est à l'ordre du jour. Parmi les attractions phares, les non moins emblématiques Vieille ville et Complexe de loisirs Walt Disney World® Resort attendent aussi votre visite. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Disney's Hollywood Studios®. Découvrez également l'illustre ESPN Wide World of Sports Complex. Participez aux balades à la découverte de la faune et aux séances d'observation des oiseaux proposés dans les environs afin d'admirer la faune majestueuse de la région.
Carte
Davenport, FL

À proximité

  • Providence Golf Club - 3 min en voiture - 3.5 km
  • Parcours de golf Reunion Resort - 4 min en voiture - 4.7 km
  • Parcours Jack Nicklaus - 6 min en voiture - 6.0 km
  • ChampionsGate Golf Club - 8 min en voiture - 8.3 km
  • Mystic Dunes Golf Club - 9 min en voiture - 10.8 km

Transport

  • Station Poinciana - 9 min en voiture
  • Gare de Kissimmee - 17 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 19 min en voiture

Restaurants

  • ‪Wawa - ‬4 min en voiture
  • ‪McDonald's - ‬4 min en voiture
  • ‪Texas Roadhouse - ‬5 min en voiture
  • ‪Starbucks - ‬4 min en voiture
  • ‪7-Eleven - ‬6 min en voiture

Foire aux questions

L'hébergement South Facing Pool at Sandy Ridge! dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien cela coûte-t-il de séjourner à South Facing Pool at Sandy Ridge!?

En date du 26 mars 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement South Facing Pool at Sandy Ridge! le 30 mai 2026 commencent à 199 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement South Facing Pool at Sandy Ridge! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement South Facing Pool at Sandy Ridge! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Cette villa à l'atmosphère familiale à Davenport se trouve dans Sandy Ridge, à 5 km de sites comme Providence Golf Club et Parcours de golf Reunion Resort. ChampionsGate Golf Club et Parcours Jack Nicklaus sont également à 10 km de distance.

Avis

8,2

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 12 avis sur 21.
Note de 8 – Bien, d’après 4 avis sur 21.
Note de 6 – Acceptable, d’après 2 avis sur 21.
Note de 4 – Médiocre, d’après 1 avis sur 21.
Note de 2 – Terrible, d’après 2 avis sur 21.

8,2/10

Propreté

9,0/10

Arrivée

8,8/10

Communication

9,2/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

amanda m.

Points forts : Arrivée, communication et emplacement.
The house was very nice, the host were great very responsive with any questions we had and quick to answer. We really liked the layout of the house as well
Séjour de 21 nuits en janvier 2026
VrboOwner a répondu le 14 févr. 2026
Thank you so much for your kind words! I’m delighted to hear that you enjoyed the house and found the layout comfortable. It was a pleasure hosting you, and I’m glad we could assist promptly with any questions you had. You’re always welcome back anytime, and we’d love to host you again in the future!
Avis vérifié

10/10 – Excellent

kevin m.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Lovely place to stay. My grown up grandson and myself had a great week Thanks for letting us stay in your lovely clean safe home.Kevin.
Séjour de 7 nuits en octobre 2025
VrboOwner a répondu le 7 nov. 2025
We’re so happy to hear that you and your grandson had a great week and enjoyed your stay. It was a pleasure hosting you both, and we’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Christopher F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very clean check in was very easy neighbor hood was quiet pool was clean
Séjour de 5 nuits en août 2025
VrboOwner a répondu le 18 sept. 2025
Hi Christopher, Thank you so much for your kind words! We are so glad to hear that you found our home clean, check-in easy, and enjoyed the quiet neighborhood and clean pool. It was a pleasure hosting you and we’d be thrilled to welcome you back anytime.
Avis vérifié

8/10 – Bien

Grace D.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Nice place to stay

Nice place to stay
Séjour de 5 nuits en décembre 2024
VrboOwner a répondu le 7 mars 2025
Thank you for your review, Grace! We're happy you found our place nice and hope to welcome you back for another great stay.
Avis vérifié

10/10 – Excellent

Vaidehi P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed vacation

Love this property..
Séjour de 5 nuits en juin 2025
VrboOwner a répondu le 3 juill. 2025
Hi Vaidehi, Thank you so much for the 5-star review! I'm so happy to hear you loved the property. It was a pleasure hosting you, and I hope to welcome you back again soon!
Avis vérifié

10/10 – Excellent

Mistie D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Good stay

Will stay again
Séjour de 2 nuits en décembre 2024
VrboOwner a répondu le 12 mars 2025
Hi Mistie, Thank you so much for your kind words! We're thrilled to hear that you had a great stay and that you’d choose to stay with us again. It truly means a lot to us! We strive to provide a comfortable and enjoyable experience for all our guests, and knowing that you’d return is the best compliment we could receive. We’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Nubia T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice house

We love it.
Séjour de 3 nuits en avril 2025
VrboOwner a répondu le 9 mai 2025
Hi Nubia, Thank you so much for the 5-star review! We're thrilled to hear you loved your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Samantha M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Everything was great

Family getaway the house definitely was perfect for us
Séjour de 2 nuits en septembre 2024
VrboOwner a répondu le 6 oct. 2024
Thank you so much for your kind words! We are so glad to hear that our home was perfect for your family getaway. It's our pleasure hosting you and we are looking forward to welcome you back in the future. Thank you.
Avis vérifié

10/10 – Excellent

Bradley M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Sunny sandy ridge

Enjoyable stay. Pool was perfect! Very responsive host.
Séjour de 6 nuits en mars 2024
VrboOwner a répondu le 6 mai 2024
I'm glad to hear you had an enjoyable stay! If you ever decide to visit again, we'd love to welcome you back!
Avis vérifié

8/10 – Bien

Ladonna W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed the pool and the location

We enjoyed our stay. The pool and home were great. We had a few minor issues but the property manager promptly handled it.
Séjour de 6 nuits en février 2024
VrboOwner a répondu le 11 mars 2024
I'm delighted to hear that you enjoyed your stay! Your satisfaction is our priority, and I'm glad the property manager swiftly addressed any minor issues you encountered. We look forward to hosting you again in the future!
Avis vérifié

10/10 – Excellent

Yovany M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Good

Comfortable house to stay with the family and rest when you finish your day in the parks.
Séjour de 2 nuits en juin 2024
VrboOwner a répondu le 3 juill. 2024
Thank you so much for your kind words, Yovany! We're thrilled to hear that you and your family found the house comfortable and enjoyed resting here after your park adventures. We hope to welcome you back for another stay soon!
Avis vérifié

10/10 – Excellent

Gloria R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay

Overall it was a great stay, minor issues i feel should be corrected for future renters but nothing that will disturb the stay. The master bedroom by poolside has a very comfortable bed! Very very very quiet neighborhood! Thank you!
Séjour de 9 nuits en juin 2023
VrboOwner a répondu le 14 août 2023
Hi Gloria, Thank you for your feedback! We're thrilled to hear that you had a great stay overall. We appreciate your input on the minor issues and will certainly worked about them for future renters. We're glad to know that the master bedroom's comfortable bed and the quiet neighborhood added to your experience. Your satisfaction is important to us, and we hope to welcome you back in the future.
Avis vérifié

8/10 – Bien

Matthew L.

Points forts : Propreté, communication, emplacement et exactitude de l’annonce.

Spring Break

Overall this was a good house for our families needs. The pool was enjoyable and the neighborhood is quite. The keyless entry can be a little tricky at times to lock but the owners were quick to respond with help.
Séjour de 6 nuits en mars 2024
VrboOwner a répondu le 20 avr. 2024
Hi Matthew, I am pleased to hear that our house met your family's needs during your stay. It's wonderful that you found the pool enjoyable and appreciated the peacefulness of the neighborhood. I apologize for any inconvenience you experienced with the keyless entry system. However, I am glad to hear that our team was able to provide prompt assistance whenever you needed help. Thank you for choosing our property for your stay, and I hope to welcome you back again in the future.
Avis vérifié

6/10 – Acceptable

Kendra W.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Okay

The property could be cleaner, the pool needed cleaning for sure. The price was a good value for the property
Séjour de 5 nuits en septembre 2024
VrboOwner a répondu le 7 oct. 2024
Thank you for your feedback! The pool is scheduled for weekly maintenance, but if this had been reported during your stay, we could have arranged for an earlier cleaning to ensure you fully enjoyed the amenities. We appreciate your understanding!
Avis vérifié

10/10 – Excellent

Shaydie R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

5 stars

My daughter and husband loved the pool! Plenty of beds and room in the house. Noticed the screen door out by the pool didn't latch and there was a hurricane coming to Florida so was worried with all the wind blowing it, told them and maintenance was out to fix it! Would recommend!
Séjour de 6 nuits en septembre 2024
VrboOwner a répondu le 8 déc. 2024
Thank you so much for your lovely feedback! We are delighted to hear that your daughter and husband enjoyed the pool and that the house provided plenty of space and comfort for your family. We truly appreciate you bringing the issue with the pool screen door to my attention, especially with the hurricane approaching. We are glad our maintenance team was able to address it promptly for your peace of mind. Your recommendation means the world to us, and we would love the opportunity to welcome you and your family back again in the future. Thank you once again for choosing our home for your stay!
Avis vérifié

10/10 – Excellent

Roland N.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Get Winter Getaway!!!

Great Stay!! Visited Family & Friends in the Davenport area. House had everything we needed. Beds were comfortable. House was clean. Location was awesome, located just outside the hustle & bustle of park area, But, close enough to be there in a few minutes. There are many food choices as well, Publix & WAWA are around the corner and there are many sit down locations nearby if you are looking to go out. Will stay again.
Séjour de 6 nuits en janvier 2024
VrboOwner a répondu le 12 févr. 2024
Thank you for your kind words! We're delighted to hear that you had a great stay and that the house met your needs. It's wonderful to know that you found the location convenient and enjoyed the amenities nearby. We look forward to welcoming you back again in the future!
Avis vérifié

6/10 – Acceptable

Leesa J.

Points forts : Propreté, emplacement
Points faibles : Arrivée, communication et exactitude de l’annonce.

Sandy ridge

Sandy Ridge, first I wanna say the house was very clean. Very nice house. But in the pictures make it seem like the house is big. It’s a small house for four bedroom with a one car garage parking which I find to be quite observed to have a four bedroom house with a one car garage parking. OK I also find it a little bit interesting Why such a nice house does not have detachable showerheads that’s a must and I didn’t like the fact that when she opened the front door, the kitchen is right there. I don’t like that open concept of Kitchen. I don’t like it and the pictures look deceiving. Also they have this neighbor who keeps walking around the house the strange guy who lives in the neighborhood kept walking around the house the entire stay while I was there. I felt very uncomfortable when I felt very unsafe
Séjour de 3 nuits en mars 2025
VrboOwner a répondu le 7 avr. 2025
Thank you for taking the time to leave a review and sharing your feedback. I’m glad to hear that you found the house clean and nice. I understand your concerns about the space and the one-car garage. I will take your comments into consideration for future improvements. Regarding the detachable showerheads, I appreciate the suggestion, and I’ll certainly look into that. I also understand that the open concept of the kitchen isn’t for everyone, and I apologize if it didn’t meet your expectations. As for the neighbor, I’m truly sorry that you felt uncomfortable during your stay. Your safety and comfort are very important to us, and I will look into this matter further. Thank you again for your feedback, and I hope you still had an enjoyable stay overall.
Avis vérifié

2/10 – Terrible

Carole L.

Points forts : Arrivée, emplacement
Points faibles : Communication, exactitude de l’annonce

Would not stay again or at any Shine Villas Property

Issues :1. Almost all batteries were dead. In remotes throughout the house, bought our own since it was after 11 pm. 2. Hot in the house every day high 70s to low 80s and still at night, that kept the 2 adults from sleeping 2 nights. We kept the blinds closed and drapes pulled in the main rooms, which did not make for a nice visit. Two repair men can out on separate occasions. First made a fix. Second said house is not sun proofed enough, should tint windows, put insulated drapes up and do something about the high ceiling temperature readings. Advised we keep it below 72 . Still too hot at times even with that. 3. You definitely have raccoons going in your garbage can. Garbage bag(s) ripped open and stuff gone. We saw one in the yard eating something from the neighbors garbage. 4. Game table is totally off balance and all the pool balls go to the same areas of the table. Balls roll when they shouldn’t. 5. Missing puck for air hockey.6. The TV stopped working in the living room late the night before leaving. 7. We did not receive an email that gave leaving instructions. I checked my junk mail folder too. We cleaned up and did not leave things so it should be good. We put the garbage out on Monday night for pick up. We washed the dishes we used and left them in the dishwasher. #1 we left batteries out of remotes so someone knows to change them. #2 and #3 reported to Shine Villas#6, we were leaving in the morning so it was not worth reporting for
Séjour de 11 nuits en avril 2025
Avis vérifié

2/10 – Terrible

Oisin B.

Points faibles : Propreté, communication, emplacement et exactitude de l’annonce.

Unkempt, unclean, outdated property - avoid Shine Villas - not enough characters for review!

Struggled with old door lock when we arrived. Unimpressed at first - dated living room furnishing, decor, etc and lacked freshness. Bed clothes in all bedrooms were stained/had hairs on them - beds thrown together and not changed/made up properly (one was a day later). Floors/counters not washed down (sticky and dirty) - balls of hairs and dust found right along skirting boards, behind doors and in every corner throughout property. Toilets/showers not thoroughly cleaned. Living room carpet was used and dirty in appearance - could be pulled back to expose hair and dust along with one or two small dead frogs - other rooms had small dead creatures too. A number of panels were missing/cut out from the pool screen - bugs and small creatures constantly permeated the pool and surrounding area. Panels were only replaced late on the third last day of our trip so we were unable to enjoy the pool due to other plans/poor weather. Pool area and pool screen very dated/disheveled in general - mouldy/worn in places - no Spa! Other issues - draughty kitchen window, a few missing window blind slots, loose shower doors, dirty exterior windows. Host offered a 50% refund and to vacate within 3 days of arrival when we raised these issues which was unacceptable. Host/Vrbo also advised our complaint did not indicate any major issue that would prevent us from completing our stay at the property - lost for words/angry that you should expect to accept extremely poor hospitality standards on arrival.
Séjour de 14 nuits en octobre 2024
VrboOwner a répondu le 7 avr. 2025
Thank you for sharing your feedback. I sincerely apologize for the issues you experienced during your stay. I take your comments seriously and am truly sorry that the house did not meet your expectations. We attempted to address the cleanliness and maintenance concerns immediately during your stay, but I understand that you declined our assistance. Regarding the pool, I realize how frustrating it must have been with the missing panels and the overall condition of the pool area. Our team did try to resolve these issues, but I understand that you declined the offer for assistance. It seems you were unhappy with the situation and chose not to address the raised concerns. We offered a 50% refund and the option to vacate early in an effort to resolve the matter. I truly regret that your experience did not reflect the level of service we aim to provide, and I apologize for any frustration this has caused. Thank you again for your feedback, and we will use it to improve moving forward.
Avis vérifié

4/10 – Médiocre

Ann B.

Séjour de 6 nuits en juin 2025
Avis vérifié

10/10 – Excellent

Kenneth G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Séjour de 3 nuits en mai 2025
VrboOwner a répondu le 26 juin 2025
Hi Kenneth, Thank you so much for the 5-star review! We truly appreciate it and would love to host you again in the future.

À propos de l’hôte

Hôte : Shine Villas

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol, Portugais
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