Passer au contenu principal
Maison entière

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Galerie de photos de l’hébergement Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Piscine
Extérieur
Extérieur
Détail de l’extérieur
Détail de l’extérieur

Avis

9,4 sur 10 – 
Exceptionnel
6 chambres4 salles de bain16 personnes

Commodités populaires

  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit

Explorez la région

Afficher sur la carte
St. Augustine, FL
  • Place, Plage de Vilano Beach
    ‪4 min à pied‬
  • Place, Vilano Beach Pavilion
    ‪17 min à pied‬
  • Place, Plage de Vilano Point
    ‪18 min à pied‬
  • Airport, Saint Augustine, Floride (UST-Aéroport régional du nord-ouest de la Floride)
    ‪10 min en voiture‬

Chambres et lits

6 chambres (16 personnes)

Chambre 1

1 très grand lit

Chambre 2

2 lits superposés (1 place)

Chambre 3

1 lit double

Chambre 4

1 grand lit

Chambre 5

2 grands lits

Chambre 6

1 très grand lit

4 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Toilettes · Douche uniquement

Salle de bain 4

Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Coin cuisine
Balcon
Aire de jeux extérieure
Jardin
Salle à manger

À propos de cet hébergement

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Beautiful New Vilano Beach North Shores Villa — Steps from the Beach & Park!
Welcome to your perfect group getaway! Our stunning, newly built villa (March 2023) is ideally located just steps from Vilano Beach and directly across from North Shores Park — the best spot on the island for family fun and outdoor activities. With playgrounds, baseball diamonds, pickleball, tennis, and basketball courts right outside your door, there’s something for everyone.

Dive into relaxation with your very own fully fenced, heated saltwater pool and a luxurious heated hot tub — the ultimate way to unwind after a day of adventure.
________________________________________
Spacious & Inviting — Sleeps Up to 16+ Guests!
Perfect for larger families or groups, this beautifully furnished villa features 6 bedrooms, 4 full bathrooms, and plenty of space to spread out comfortably.
Main Floor:
• Open living room, dining area, and fully equipped kitchen
• Master suite with king bed, walk-in closet, and private bath with walk-in shower
• Bunk room with 4 twin beds — great for kids or friends
• Convenient laundry room
Second Story:
• Rec room with outdoor patios — perfect for gatherings
• Bedroom with double bed
• Bedroom with queen bed
• Full bathroom with soaking tub and shower
• Large bedroom with 2 queen beds and ensuite bath with walk-in shower and double sinks
Backyard Oasis:
• HEATED saltwater pool and hot tub — fully fenced for safety (adult supervision required for children)
• Outdoor shower, dining area, and BBQ grill
• Comfortable outdoor living space for relaxing evenings
Private Detached Pool House Included:
• King bedroom with ensuite bathroom (walk-in shower, double sinks)
• Full Kitchen stocked with essentials (no stove/oven)
• Exclusive private access — perfect for extra privacy and comfort
________________________________________
Your reservation includes FULL ACCESS to both the MAIN HOME and the DETACHED POOL HOUSE — ideal for larger groups (16+ guests) who want space, privacy, and luxury all in one place.
________________________________________
Book now to secure your unforgettable Vilano Beach vacation, where sun-soaked days, relaxing evenings by the heated pool and hot tub, and plenty of room for everyone await!
________________________________________
Please note: we have security cameras (including a door bell camera) on the outside of the property that are used to monitor the exterior only (there are no cameras inside the home), including the pool and spa area. These cameras are only used for the security of our guests and to monitor the property when it is vacant.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Terrasse/patio
Captain's Oasis: Heated Pool, Putting Green, Ocean Views, Walk to the Beach!
Butler Beach
  • Vue sur l’océan
  • Piscine
  • Cuisine
  • Laveuse
9.6 sur 10, Exceptionnel, (55 avis)
Captain's Oasis: Heated Pool, Putting Green, Ocean Views, Walk to the Beach!

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 24 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs
Please be respectful and courteous of our home, neighbors and the community. This is our personal home. Quiet hours are from 10pm - 8am.

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
Possibilité de location à long terme
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

St. Augustine

cette maison de vacances vous donne rendez-vous à St. Augustine face à la mer, dans le quartier Vilano Beach. Si l'emblématique World Golf Village constitue une attraction populaire, vous apprécierez la beauté naturelle des lieux qui s'offre à vos yeux au détour des emblématiques Plage de Vilano Beach et Anastasia State Park. Envisagez une soirée à l'illustre Sculpture Castle Otttis, ou une journée à l'agréable St. St. Augustine Pirate and Treasure (musée de la piraterie) si vous voyagez avec des enfants. La région fera résolument le bonheur des amateurs de sport nautique, qui pourront s'en donner à cœur joie grâce à de nombreuses activités telles que le jet-ski, le kayak ou encore le snorkeling.
Afficher plus de maisons de vacances à St. AugustineS’ouvre dans une nouvelle fenêtre
Carte
St. Augustine, FL

À proximité

  • Plage de Vilano Beach - 4 min à pied - 0.4 km
  • Tolomato River - 7 min à pied - 0.7 km
  • Vilano Beach Pavilion - 17 min à pied - 1.4 km
  • Plage de Vilano Point - 18 min à pied - 1.6 km
  • beach near Inlet Marina - 3 min en voiture - 2.4 km

Transport

  • Aéroport régional du nord-ouest de la Floride (UST) - 11 min en voiture

Restaurants

  • ‪The Reef - ‬3 min en voiture
  • ‪Beaches On Vilano - ‬18 min à pied
  • ‪Schooner's Seafood House - ‬7 min en voiture
  • ‪Brisky’s Bbq - ‬6 min en voiture
  • ‪Surfside Kitchen - ‬13 min à pied

Foire aux questions

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House possède-t-il une piscine?

Oui, cet établissement vous propose piscine extérieure. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

En date du 8 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House le 2 août 2026 commencent à 863 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

Le départ est à 10 h.

Où se situe Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House?

St. Augustine - propriété de vacances de type familial se trouve sur la mer, à moins de 10 minutes de marche des sites suivants : Plage de Vilano Beach et Tolomato River. Plage de Vilano Point et Plage Usina se trouvent également à moins de 2 km.

Avis

9,4

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 23 avis sur 31.
Note de 8 – Bien, d’après 6 avis sur 31.
Note de 6 – Acceptable, d’après 1 avis sur 31.
Note de 4 – Médiocre, d’après 1 avis sur 31.
Note de 2 – Terrible, d’après 0 avis sur 31.

9,2/10

Propreté

9,6/10

Arrivée

9,8/10

Communication

9,6/10

Emplacement

9,8/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Kurtis Q.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing property and host! Would absolutely stay again.
Séjour de 4 nuits en novembre 2025
VrboOwner a répondu le 18 avr. 2026
Thank you so much for the kind words! We’re thrilled to hear you enjoyed the property and had a great experience with us as hosts. It means a lot to know you’d stay again—we’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Kristen T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The Home was very spacious had everything you would need to feel like home away from home. Our Host was very responsive !! We will book again.
Séjour de 3 nuits en février 2026
VrboOwner a répondu le 18 avr. 2026
Thank you so much for your kind review! We’re thrilled to hear that you felt right at home and had everything you needed during your stay. It’s also great to know our responsiveness made a positive impact on your experience—that’s something we truly prioritize. We’d love to host you again anytime, and we really appreciate you choosing our home!
Avis vérifié

6/10 – Acceptable

Rebecca W.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
The positives: Having the pool and hot tub heated was amazing. The weather was crummy but we were able to use the hot tub every day. The hosts were great communicators and very responsive. The house had a nice kitchen and bathrooms, but the furniture (the couches in the main living space) were terrible. The house was nice but lacked a few amenities we would expect, like soap for the showers, wine glasses, coffee cups in the guest house, extra towels, etc. The guest we arrived with felt the sheets were not clean and all washed their sheets prior to use - there was visible hair on the beds and black specs. We had issues with the access - having to get every guest to download an app to open the doors was a pain as the front keypad kept falling off.
Séjour de 7 nuits en avril 2026
Avis vérifié

10/10 – Excellent

Brad H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The home fit all of our needs and the location was amazing. Communication from the host was great! We would definitely stay here again.
Séjour de 6 nuits en octobre 2025
VrboOwner a répondu le 18 avr. 2026
Thank you for your wonderful review! We’re so glad to hear the home met all of your needs and that you enjoyed the location—it really is one of our favorite aspects as well. We also appreciate your kind words about our communication, as we always strive to be responsive and helpful throughout each stay. We’d love to host you again anytime—thanks again for choosing our home!
Avis vérifié

10/10 – Excellent

Lorana M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful home and just a couple minutes walk to the beach!! Owner was very quick to reply to any questions we had during our stay. We truly enjoyed our stay!
Séjour de 7 nuits en septembre 2025
VrboOwner a répondu le 18 avr. 2026
Thank you for the wonderful review! We’re so glad you enjoyed the home and took advantage of the quick walk to the beach—that’s definitely a guest favorite. It’s also great to hear that our responsiveness helped make your stay even more enjoyable. We truly appreciate you choosing our home and would love to host you again anytime!
Avis vérifié

8/10 – Bien

Tiffany R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Overall a good experience. There are three things I would have liked to know before booking the house:1. This host requires all appliances to be clean at checkout;2. The host requires an app to access the house, note that we were able to come to a workaround, but I would prefer to not have to download an app that I am uncertain about the privacy elements of to access a vacation rental;3. There are at least 5 exterior cameras at the property including two directed at the pool area- one of those is also pointed toward the main house’s sliding glass window. I am highly sensitive to my family’s privacy, and I think that it is important to hold all hosts to a standard that doesn’t allow for an uncomfortable level of intrusiveness.
Séjour de 7 nuits en mars 2026
VrboOwner a répondu le 18 avr. 2026
Thank you for your thoughtful review—we’re glad to hear you had an overall good experience at the property. We truly appreciate you taking the time to share your feedback, as it helps us continue to improve for future guests. Regarding your points, we do outline our checkout expectations in the house rules, including leaving appliances in a clean condition, as this helps our cleaning team maintain a high standard for every stay. That said, we understand how this could feel unexpected and will look at ways to make this information even more clear prior to booking. For property access, we use a secure app-based system to provide a seamless and keyless entry experience. However, we absolutely understand that not all guests are comfortable with this, and we’re always happy to provide alternative access options—as we did in your case—to ensure everyone feels at ease. In terms of the exterior cameras, these are in place strictly for safety and security purposes, and they are positioned to monitor the exterior of the property only. We take guest privacy very seriously and do not monitor or record any interior spaces. That said, we appreciate your perspective and will review how we communicate camera placement to ensure full transparency and comfort for our guests. We’re grateful you chose to stay with us and hope to have the opportunity to host you again in the future!
Avis vérifié

10/10 – Excellent

Brian R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome stay and incredibly responsive owner

Location and pool couldn’t be better!
Séjour de 4 nuits en août 2024
VrboOwner a répondu le 4 mai 2025
Thanks Brian! Please come and see us again when you’re traveling to St Augustine!
Avis vérifié

10/10 – Excellent

Steven L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Short stay for a local triathlon.

Everything was great. We had a small issue and the landlord had great communication.
Séjour de 2 nuits en juillet 2025
VrboOwner a répondu le 18 avr. 2026
Thank you for your review! We’re glad to hear everything was great overall and that our communication helped quickly address the issue. We always aim to be responsive and make sure our guests have a smooth, enjoyable stay. We appreciate you choosing our home and hope to host you again in the future!
Avis vérifié

10/10 – Excellent

Lynn A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect vacation getaway

The location was perfect- short walk to beach, park across the street, close to a grocery store, easy drive into St Augustine and restaurants. The accommodations of the property met all the needs of our family of 14!
Séjour de 7 nuits en novembre 2024
VrboOwner a répondu le 4 mai 2025
Thanks for the 5 stars Lynn! Please come and stay with us in the future!
Avis vérifié

10/10 – Excellent

Jordan Y.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect weekend get away!

We loved this house and everything about it!!
Séjour de 3 nuits en août 2023
VrboOwner a répondu le 5 déc. 2023
Thanks for the positive review Jordan. Please come and see us again when your in St Augustine!
Avis vérifié

10/10 – Excellent

Craig H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great place

This was a great location and a great house for our family. The house was very clean and a great location. Short walk to the beach and quick drive to downtown St Augustine. We enjoyed our stay very much.
Séjour de 5 nuits en décembre 2023
VrboOwner a répondu le 31 juill. 2024
Thanks for the positive review Craig! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
Avis vérifié

10/10 – Excellent

Paula H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

60th anniversary celebration

The property was ideal for our family group of 10. Conveniently located for easy access to downtown St. Augustine and the beach. We had a great time!
Séjour de 4 nuits en décembre 2024
VrboOwner a répondu le 4 mai 2025
Thanks for the 5 stars Paula! Happy 60th! Please come and stay with us in the future!
Avis vérifié

10/10 – Excellent

Meg H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Home away from Home!

We are a group of neighborhood families who live in Georgia and thoroughly enjoyed all being together!
Séjour de 4 nuits en juillet 2024
VrboOwner a répondu le 4 mai 2025
Thanks Meg! Please come and see us again when you’re traveling to St Augustine!
Avis vérifié

10/10 – Excellent

Breanna J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We stayed here with a large group (10 adults and 3 kids) and absolutely loved our time! The house was perfect for what we needed—spacious, comfortable, and close to everything. Technically you could walk to the beach, but with little ones it was much easier to drive. Thankfully, there’s a super convenient free parking lot right by the beach access, less than a 2-minute drive away.The pool and spa were wonderful for when we just wanted to relax and enjoy being outside without leaving the house. The separate pool house was also the perfect size and gave us extra space, which worked out great for our group.The host was fantastic—quick to respond to any questions and very kind. We couldn’t have asked for a better experience and would definitely stay here again!
Séjour de 5 nuits en juillet 2025
VrboOwner a répondu le 20 août 2025
Thank you Breanna! We are so happy you all enjoyed your time and we really appreciate your group being so understanding and helpful with the furnace company coming during your stay. Please come again in the future!
Avis vérifié

10/10 – Excellent

Karley F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great house for girls weekend

The property was clean and with plenty of space. Communication with the owner/manager was easy and fast!
Séjour de 3 nuits en avril 2024
VrboOwner a répondu le 31 juill. 2024
Thanks for the positive review Karely! We appreciated you staying with us. We'd love to host you in the future!
Avis vérifié

10/10 – Excellent

Mackenzie T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Girls Trip

Such an amazing stay at this property! It was absolutely beautiful and just as described. Contact with the host was quick and easy! My friends and I loved this house and would definitely stay here again if we are ever back in St. Augustine.
Séjour de 3 nuits en mai 2024
VrboOwner a répondu le 17 juin 2024
Thanks for the positive review Mackenzie. We appreciate you choosing to stay at our home!
Avis vérifié

10/10 – Excellent

Lindsay G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great

Worked great for our Thanksgiving gathering.
Séjour de 5 nuits en novembre 2023
VrboOwner a répondu le 5 déc. 2023
Thanks for the positive review Lindsay! Please come and see us again when your in St Augustine!
Avis vérifié

8/10 – Bien

Vince S.

Points forts : Propreté, communication, emplacement et exactitude de l’annonce.

Vacation

Enjoyed our stay completely. I have some physical problems so I would have liked railings on all areas with steps. Hosts were easy to reach to help with any problems. Lovely home.
Séjour de 4 nuits en juillet 2024
VrboOwner a répondu le 4 mai 2025
Thanks Vincent! We installed hand rails to make travel up and down the three stairs easier! Please come back and see us!
Avis vérifié

8/10 – Bien

Theresa P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very New and clean

The overall property was very clean and enjoyable for our family. The only issue we had was not all the showers had shampoo and conditioner or body soap.
Séjour de 4 nuits en mars 2024
VrboOwner a répondu le 31 juill. 2024
Thanks for the positive review Theresa! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
Avis vérifié

8/10 – Bien

Kelly H.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Family vacay

The pool was amazing, the kids really enjoyed it. The home was really pretty and not far from the beach at all. The only thing we had an issue with was waterbug/roach type insects in the house. Mostly the bathrooms and one in the dishwasher. There was also a rotten Easter egg in the Utensil holder that we found when cleaning up after dinner.
Séjour de 7 nuits en juin 2024
VrboOwner a répondu le 31 juill. 2024
Thanks for the positive review Kelly! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
Avis vérifié

10/10 – Excellent

Michael G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

GIRLFRIEND TRIP

The overall experience was great. Pool , house and beach. Good location to Vilano BEACH - a short walk with all the equipment needed for beach fun : chairs ,umbrellas, and wagon to carry everything. The house was clean and perfect for 8 ladies. Suggestion: let renters know when the pool guy is coming and do a quick clean of pool before new rental. Would rent again and have recommended to others already. Thanks for quick responses to our questions. We had a FUN time!
Séjour de 5 nuits en avril 2024
VrboOwner a répondu le 19 mai 2024
Thank you so much for staying at our home! We’d love to host you all again in the future!
Avis vérifié

8/10 – Bien

Chad R.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
The property was beautiful. Convenience to the beach, restaurants, and grocery stores was phenomenal. Host was superb - never left me on read, answered all questions timely, and made their home feel like ours during the rental. We had 16 people - 8 adults and 8 children - plenty of space. There only noteworthy issues were the sliding door being extremely difficult to completely shut (especially for kids) and the cleaning company. The first night 2 of the 5 families had to remove hair from the sheets, strip them, and wash them. The issues were brought to the hosts attention, and we hope they are addressed for the next guests. Oddly enough, the response was not apologetic and simply pushed blame to the cleaning company. To an extent, I understand. Regardless, I’d still recommend this place as the positives outweigh the couple negatives.
Séjour de 4 nuits en juillet 2025
VrboOwner a répondu le 18 avr. 2026
Thank you for your detailed and thoughtful review—we’re so glad to hear you enjoyed the home, the location, and that it comfortably accommodated your group. It’s great to know the proximity to the beach and nearby amenities helped make your stay even more enjoyable, and we truly appreciate your kind words about our communication. We do want to sincerely apologize for the issues you experienced with the linens and the sliding door. That’s certainly not the standard we aim to provide. While we do work with a professional cleaning team, we take full responsibility for ensuring everything is guest-ready, and we’re addressing this directly with them to prevent it from happening again. We’re also having the sliding door inspected and repaired so it’s easier for all guests to use. We appreciate you bringing these items to our attention and for your honest feedback—it helps us improve. We’re especially grateful for your recommendation and would love the opportunity to host you and your group again in the future!
Avis vérifié

10/10 – Excellent

Elizabeth R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Gathering

Everyone was very satisfied and hope to rent again in March. The weather was bad but we were there for each others valued association.Being all in one house made it perfect. It would have been nice to have the porches screened from bugs. The pool house veranda would be a shelter in the rain if it was covered. Just some suggestion for bad elements in nature. We recommend it highly for large groups. Thank you so much.
Séjour de 2 nuits en septembre 2023
VrboOwner a répondu le 5 déc. 2023
Thanks for the positive review Lisa. Please come and see us again when your in St Augustine!
Avis vérifié

4/10 – Médiocre

Kelly P.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Super Disappointed

We were really excited to stay at this home which was very nice but we booked it because of the spa and pool. We had limited time with family we hadn’t seen in a while and wanted to relax in the spa and pool. When I tried to turn the spa on it wasn’t working and I messaged the owner thru vrbo app and after a while that day she got back to me and said oh I have to trigger it from my app because it isn’t working from main controls. She said pool tech coming to fix it the next day. The tech came and we got no follow up on if it was working. We tried to turn it on and wasn’t working, messaged her and eventually she turned it on but Not when we wanted to use it. The next day I asked her to turn it on and never heard anything until hours later she replied and said oh I wasn’t by my app and next time here is my cell to just text me directly. Well by this time our stay was almost over and we paid over 1000 a day and never got to use the spa when we wanted even though it worked. We ended up leaving a day earlier completely over the unresponsiveness. I ended up feeling she just didn’t want us to use it. If you book this house for just for the house then all good but Not if you want to use the spa.
Séjour de 4 nuits en mai 2025
VrboOwner a répondu le 27 mai 2025
Hi Kelly, Thank you for your valuable feedback. Overall, I’m glad the home met your expectations during your stay in St. Augustine, and I apologize that the spa didn’t operate as expected. The issue has now been fully resolved, and I’m sorry for any confusion around its use. We’d love the opportunity to host you again—please reach out and I’ll be happy to offer you a special rate on your next stay.
Avis vérifié

10/10 – Excellent

Hope F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Séjour de 5 nuits en mai 2025
VrboOwner a répondu le 18 avr. 2026
Thank you for the 10/10 review Hope!

À propos de l’hôte

Hôte : Jocelyn

Image de profil de l’hôte

Langue(s) :

Anglais

Hôte de choix

Nos hôtes de choix offrent des expériences hors pair aux vacanciers.
Dites-nous comment nous pouvons améliorer notre site.Partager mes commentaires