After booking this property for a week, I received no acknowledgment or check-in information from the host. About two hours before the listed 4:00 p.m. check-in, after several unanswered messages, I contacted VRBO. The host’s voicemail was full, and VRBO also had difficulty reaching her. I was eventually informed that cleaning was approximately 2½ hours behind and the property would not be ready as scheduled. Upon arriving, I became uncomfortable with the surroundings and noticed men watching me, with one appearing to look into my vehicle. As a woman traveling alone, this raised serious safety concerns, especially since there was little to no cell service near the property. I left immediately and contacted VRBO from a safer location with cell service. The host later stated that she manages multiple properties and was behind on cleaning, and that the place was not ready. Due to the lack of communication, delayed check-in, and my safety concerns, I chose not to stay. VRBO made repeated attempts to help and requested that the host issue a refund, but because the reservation was nonrefundable, VRBO could not refund me directly, but stated the host could. The host did not refund my money, resulting in a loss of several hundred dollars. I appreciate VRBO’s efforts, but my personal safety was more important than the financial loss. I am sharing my experience so other travelers, particularly those traveling alone, can make an informed decision before booking with this host.