Maison calme 3CH, 1,5SDB dans une impasse, sur piste cyclable et près des plages.

Thank you for your feedback and for staying with us. We're glad you enjoyed the quiet location and updated kitchen. We wanted to let future guests know that the grill has since been replaced. We also found that the home was being sufficiently heated through central heating system.  You may have been using the heat pump mini-split, which is mainly for AC in living room, but can also be used as supplemental heat source. For cookware, there are additional pots, pans, and kitchen items stored in the pantry next to the refrigerator and in the two Lazy Susan cabinets. We appreciate your comments and are always looking for ways to improve our guests' experience.

Guest had a bad 1 night stay, which had nothing to do with the house. The guest booked the house for 2 nights during July 4th holiday, from 7/2-7/4, fully aware of the cost, Vrbo fees and cancellation policy. On 7/3 the guest communicated that their child had a bad night and they ended up leaving early and only stayed 1 night. The guest also suggested that AC filter had to be cleaned in small bedroom. There was no other communication, complaints or requests from the guest. All AC filters were cleaned a few weeks before their stay and all were checked on 7/3, the day guest communicated about AC problem. All AC filters were found to be clean, with-out any smells and in proper working order. Not clear what other remediation was expected as the guest communicated about AC after leaving. No other communication or request was received from the guest after they left. The guest may have had a bad night, but it is not anything that was caused by our house. All of our linens, pillows and furnishings are purchased new. The house is professionally cleaned for each reservation and all ACs, appliances and furniture is checked after each stay to make sure they are in good working order. Any communication from guests is addressed right away. We are disappointed to find out through a review that a guest had an unpleasant stay and did not appreciate our decor and renovations. We make every effort to ensure the house is set up for all of our guests to have an enjoyable stay.