Very popular 3 bedroom condo in the gated Vista Cay resort, close to Universal

Hi Jim - Thanks for leaving a review, we appreciate it. We hope you'll come back and stay with us again soon.

Hi Andrea - we're glad that the condo was so good for your needs - we hope you tournament was successful! We hope to welcome you back again next time.

Hi Michelle Thanks for taking the time to provide us feedback following your stay. We're happy that you had such a great time. We look forward to welcoming you back again sometime in the future.

Hi Michael, thank you for the feedback, so happy you guys had a lot of fun. Come see us again next time in the area, and don't forget you receive a returning guest discount on future stays. The VillaDirect.com Team.

Hello Dave, Thank you for sharing such great feedback on your experience with us. Vista Cay is an excellent location for those looking for a quiet area to relax while being close to all the nearby parks and attractions. We are pleased to hear you enjoyed the accommodation and that it was everything you were looking for. Have a great day!

Thanks for leaving us a great review and rating Deborah. We are thrilled to hear that you were very happy with the accommodation. We would love the opportunity to host you again in the future. Please let us know next time you plan on visiting Orlando as we offer discounted nightly rates to returning guests.

Hi Jason Thanks for the review! We'll look at adding instructions for the TV and an extra club card for future guests. Thanks for the feedback!

Hi Susan Thanks for the feedback. We have been discussing a complete refurbish of the condo with the owner of the property, but we haven't had their approval as of mid-July 2022. So, at this time, the price reflects the condition. We're not sure what the issue with communication is that you referred to. We can sere that you contacted the office on your second day at the property to report a problem, which we responded to and resolved the same day. If there's anything else that we missed, please let us know. We hope that you come back to Orlando soon and visit with us again in the near future.

Hi Daniel, thank you for the positive and honest review, we have taken on board your comments. Great choice in location and property, as you said lots of space for a great price. Come and stay again and receive a returning guest discount at villadirect.com

Hi Henry Thanks for leaving us a review of the condo - we appreciate your time! We;re glad that you enjoyed your stay on this visit. We will look into both the dishwasher and the garbage disposal and get them repaired - thanks for the feedback. We hope that you'll come back soon and book with us again.

Hello, Jeanene. Thanks for taking the time to leave us a great review and rating. We are pleased to hear that you enjoyed the condo and would consider staying there again. We are sorry that you had some problems with the WIFI and television. According to the field services notes, they were able to get both working for you during your stay. Just so you know, we do provide special offers to returning guests, so feel free to call us when you are planning your next trip for additional savings. We look forward to seeing you again soon.

Thanks for taking the time to leave us a great review and rating. We are thrilled that you were happy with the accommodation. We are sorry that you felt a lack of response from our guest services team. Upon checking our notes it reports that you only left one voicemail regarding the back door alarm.

Hi Katy Thanks for leaving a review. We are sorry that you felt that the condo needed the rugs to be removed. The owner of the condo is planning to replace all the flooring, but that has not happened yet. We will be sure to check and see if the condo floors need to be steam cleaned again. The condo is offered on a SELF CATERING BASIS. The company provides enough amenities in the condo so that you can get through the first day or two. We explain this in the advert. We provide toilet tissue in each bathroom, kitchen towel, soaps, shampoos, body wash, dishwasher tabs, washing machine pods, coffee, milk, sugar and condiments for each guest arrival. IT IS EXPECTED that when you have used all the toilet paper, you will go and buy more for yourself. As a last note - our property manager was glad to have been able to make sure that your children were safe - WHEN YOU LEFT THEM UNACCOMPANIED in the condo after the check-out time. It was only when we eventually reached you that you came back to checkout late and retrieve your children. We were surprised that you were not aware that it is against the law to leave a child under the age of 16 unaccompanied in Florida as you live in Miami. Please do not book with us again.

Hi David Thanks for leaving a review - it's appreciated! We're glad you found the condo to be in such a good location for your needs. We hope you'll come back son and book with us again.

Hi Richard - Thanks for taking the time to write a review following your stay. We are sorry for the delay in response (due to a technical error that prevented us from seeing your review). We hope you'll come back and stay again soon.

Hi Ron Thanks for leaving us feedback following your stay - it's appreciated. The owner of the property is planing a major refurbishment and update to the property over the next few months, including interior painting, carpeting and accessories.

Hi Todd Thank you for taking the time to write a review - we appreciate it. We were pleased to see that you enjoyed your stay at the condo and hope that you'll come back again soon.

Hi Takilya We're very happy that you found the condo so good for your family's needs and that you had such a good stay. We hope that you'll come back to visit again soon! Please remember that you can receive a returning guest discount and save money the next time you book and stay in any vacation home from VillaDirect..

Hi Dawn We were very happy to read that you had such a good stay and that you found the location so good for your visit. We hope that you'll come back to visit again soon! Please remember that you can receive a returning guest discount and save money the next time you book and stay in any vacation home from VillaDirect.

Hi Shaunte - Thanks for taking the time to write a review following your stay. We are sorry for the delay in response (due to a technical error that prevented us from seeing your review). Since your stay, the home has had some updates and has been thoroughly cleaned. We hope you'll come back and stay again soon.

Hi David Thanks for leaving us a review and your feedback. We're glad that you and your family enjoyed their stay. We look forward to welcoming you back again one day.