Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
To Whom It May Concern:Upon our arrival at Ocean Reef on December 26, 2019 our parking spot was unavailable due to construction. I called the office and was told there was open spots on first floor or over flow parking across the street. After multiple times of going through each floor we were unable to find a spot that was not marked RESERVED. We then checked with the security guard who was not helpful either. However, he told us to just park in a reserved spot and leave a note on the window. We did and within 30 minutes we received a phone call to move our vehicle as we were in someone’s spot. Needless to say we have spent 6 days here and have had to park in various spots and mostly across the street. Once we made our way into the condo, the smoke alarm was beeping due to low battery. We immediately called the number we were given for maintenance request. We were told to take the battery out and they would get here when they could. That was 24 hours later, thank goodness there was not a fire. During our stay, a few other things worth mentioning are, there was no light bulb in entry way, light over the stove or the balcony light. On day four, we opened our refrigerator where we found water standing under the crisper bins. We just ended up cleaning that ourselves. In the master bath, while taking a shower water was not draining properly and then the toilet was stopped up to the point my husband had to use the plunger on more than one occasion. It became to much to continue to call maintenance about every issue. The next morning, we were sitting on the balcony and the construction workers wanted us to leave so they could sand our balcony floor. We left the area and thought that would be the end of our balcony interruption. To our surprise, the following morning we were asked if the construction workers could move the patio furniture inside our condo so they could pressure wash and paint. Would include more b