4/10 (不満)
James L.
2026 年 1 月 5 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
When we arrived at this location, both the lower front door and upper front doors were totally unlocked. The only thermostat we could find was turned off and it was around 53 degrees inside. We could not find a thermostat for the ground floor level and it was in the 40's on that level and two people had to sleep there. I called the number listed on my email from the host for contact and emailed them. I did not receive a response. I called multiple times. I sent a message through the VRBO app and never received a reply. The ice maker in the refrigerator did not work at all and there was no ice in the freezer so we had to buy ice. In addition, the carpeting is littered with stains that it was disgusting. The host that I contacted on Thursday night finally called me on Saturday morning around 11:00 am to apologize that they were out of town. In the meantime, we finally found the lower level thermostat so we had heat finally. We would never stay here again and could not recommend it for the lack of communication, non-working ice maker in refrigerator, and general cleaniness of the house.
James L.
2026 年 1 月に 3 泊滞在
