Memórias em Família. Ar Condicionado. TV a Cabo. WiFi Grátis. Piscina Privada Cercada. Sala de Jogos

Thank you for sharing your feedback with us. We’re glad to hear that your overall experience was positive, but we truly appreciate you bringing this concern to our attention. We'll review these oversights with the appropriate teams so we can recapture the excellence. We understand your disappointment and will ensure that any opportunity for improvement is seized. Please consider giving us another chance to change your perceptions in the future.

Thank you very much for your great feedback. we are looking forward to your next stay.

Thank you for your feedback. Our team prepares and inspects every room before arrival, and our front desk is always available to resolve any issues. We received no communication from you during your stay.Upon departure, our team found that the master shower had been broken. Additionally, an unauthorized pet was brought to the property, leaving the deck covered in pet waste and requiring extensive extra cleaning for the house. The home was also left unsecured with the doors open and lights on. We have fully documented all of this damage and neglect with time-stamped photographic evidence. We always assist guests who notify us of issues, but we must hold guests accountable for property damage. Thank you.

Thank you very much for your great feedback. We are looking forward to your next stay.

Thank you very much for your feedback. We are looking forward to your next stay. BTW, no pet is allowed without owner permission and paying pet fee.

thank you very much for your candid feedback and we are glad that you love this home. Looking forward to your next stay.

Thank you for your feedback. We want to clarify that a full refund for the spa heating fee has been successfully processed through Vrbo.Regarding the spa, our technician responded immediately during your stay and discovered that water valves had been altered; they reset them to restore function. Per your request, the spa was later turned off for the remainder of the stay. All those days have 95 temperature and daily afternoon storm. No other issues regarding the appliances or furniture condition were reported to our team during your stay. Our property is located in florida, where high summer temperatures and heavy daily afternoon storms frequently affect outdoor pool areas, which are professionally cleaned weekly. We have since completed a full inspection of the home and confirmed that all appliances and amenities are fully operational for our future guests.

Thank you very much for your stay. Extra towels are put in the cabinets in the house. If you need more, feel free to call help desk for delivery. Thank you again. Looking forward to your next stay.

Thank you so much for your feedback. This is the great house and always the top ranking vacation home. Looking forward to your next stay.

Thank you very much for your great feedback. We are glad to hear that you enjoy your stay and pool. Looking forward to your next stay.

Thank you very much for your stay. We are proud of this house. We are looking forward to your next stay!

Thank you for your stay. Florida experienced the rare cold weather in those days. It would take longer time to be warmed up (pool heater runs from 9am to 9pm).We felt sorry that you had no enough time to enjoy it within your short stay. And you were not charged for it. Looking forward to your next stay.

thank you

Thank you. Looking forward to your next stay

Thank you very much for your stay. As communicated in website and in entry instruction, the optional spa heat needs to be booked at least 3 days in advance. Hopefully next time you could let us know in advance as instructed. Looking forward to your next stay.

Thank you very much for your great feedback. Looking forward to your next stay

Thank you very much for your business and stay. Looking forward to your next stay.

Dear Guest: Thank you for staying with us. Pool company and help desk have been responding during the stay. During the cold winter, it will take time for pool to be heated as explained. We are reaching out to share a concern regarding the pool system. Our property manager noticed that the pool heater's locked cover had been broken and the settings were adjusted to the max level without permission. This unfortunately caused the main breaker to trip, shutting down the entire system. The whole system has to be reset and the cover needs to be replaced. To ensure your safety and the continued operation of the amenities, our professional pool mechanics manage all equipment settings. We kindly ask that guests refrain from accessing the heater controls and would be appreciate your care of the house during the stay. Thank you again.

Thank you for your email. Those small items are already done per your request. Looking forward to your next stay.

Thank you very much for your feedback. We just replaced pool mosaic and finished the annual maintenance in the first week of May. Looking forward to your next stay.

Thank you very much, Irv. We hope that you and your wife would spend next marriage anniversary at our home. It is our pleasure to have the great guest like you to stay our home. You are so nice and patient! Thank you again for your input.

We are glad to hear that you like the house. We are looking forward to your next stay. You would definitely find out the better house because we schedule maintenance for house in May. Looking forward to your next stay.

Thank you for your stay. We wish we could have made your stay more comfortable. Pool company has been maintaining and monitoring the pool. Pool has been heated. Pool company already fixed the small leak in the pipe after getting report. Pool was heated before and after. Looking forward to your next stay.