4/10 Dåligt
Karen B.
4 aug. 2025
Gillade: Incheckning, plats och annonsens riktighet
Property management needs improvement
We arrived on a Friday evening, looking forward to a comfortable stay while we spent time with friends. We noticed right away that the A/C in the apartment is only in the bedroom. It wasn’t until we got back from our friends’ house at 11 pm that we realized we had no bath towels and there was no bath mat. And there was wet laundry in the washing machine. And we had no facial tissue.In the morning I sent a message to the host. After an hour I called the numbers listed in the guide book. Neither number connected to a person who could help. After another hour I called VRBO.VRBO contacted the owner and she let in know that we were welcome to cancel for a full refund. She also wrote that towels would be delivered that afternoon. I asked her when we would get facial tissue and she said Amazon would be delivering that on Sunday. No one seemed to care about the wet laundry.We were too busy on Saturday to deal with finding alternative accommodations so we decided to stay another night. Before we left for our dinner plans we were able to shower with the provided bath towels and bath mat. But then we also realized that there was no toilet paper in the apartment except for what was on the roll we had just finished.I shared this info with the host and she suggested we go buy what we needed and she would reimburse us. No thanks.Sunday morning I discovered the dishwasher was full when I decided to make a cup of tea and there were no mugs. We moved out at noon and got refunded half
Karen B.
Bodde här 3 nätter i augusti 2025
