2/10 (非常に不満)
Daniela L.
2022 年 11 月 5 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Not what was listed.
When we arrived, we were put into the wrong unit. Found out really quickly the AC didn’t work, and when asked about it the property manager told us the owner was going to get it fixed asap which was proven to be entirely false to what he actually said. The bathroom was filthy. The beds were old and down to the springs. Most uncomfortable beds I’ve slept in. No screen on the balcony door so was unable to keep it open. Terry from Baja Vacation Rentals have nothing but excuses and never fixed anything. Couldn’t even get one of her staff to get us a fan. Told us daily the AC was going to be fixed when it wasn’t, and later found out the owner wasn’t going to rent the unit for the next month so he could do repairs. Clearly they knew it was not in a rentable condition. My entire reservation was for unit 32 and I was put into 34, without any photos, or prior warning, after putting other people into 32. I will never rent from this company again.
Daniela L.
2022 年 10 月に 8 泊滞在
