前post基地：Four Seasons II C6-ホットタブとプールへのアクセス！

Thanks for your kind words, Mica! We'd love to host you again! Cheers, The Outpost Crew

Hi Brandon, Thank you for taking the time to share your feedback. We’re glad to hear we were able to provide you with great service during your stay. However, we regret that this home did not meet your expectations. We strive to provide accurate listings, with up-to-date photos and descriptions so guests can have a clear picture of the home before arrival. That said, we appreciate your specific feedback, as it helps us prioritize ongoing maintenance and updates to improve the guest experience. We hope that despite these issues, you were still able to enjoy your time in Jackson. All the best, The Outpost Team

We are so glad to hear that you had a lovely time in the Tetons and that Four Seasons II C6 was comfortable, Jennifer! We would love to hear what we could have done to make your stay 5 stars, as this is the experience we strive to provide to all of our guests. We would love to host you again if you ever return to the area! Cheers, The Outpost Crew

Hi Heather, Thank you for taking the time to review your stay at Four Seasons II C6. While we are so glad to hear that you enjoyed the location of the property and that the home met your needs, we are disappointed that we did not provide you with a 5-star stay. Air conditioning is a rare amenity in Jackson Hole due to our mountain climate. We do our very best to make this clear on the listing by excluding it from the list of amenities and specifying the lack of air conditioning in the property description. That being said, we are so sorry for the inconvenience and we hope that you were able to locate the fans in the unit to help maintain a comfortable temperature. In addition, Outpost will relay your feedback regarding the upkeep of the home to the homeowner with the hope that they will want to make future improvements. Thank you for booking with us. We hope that we can host you again in the future for a seamless stay! All the best, The Outpost Crew

We look forward to hosting you again, Andrew! Cheers, The Outpost Crew

Hi Matthew, Thank you for taking the time to review your stay at Four Seasons II C6. We are glad to hear that you found the accommodations to be very nice, but are terribly sorry to hear that you had difficulty reaching us during check-in. We pride ourselves on our response time and sincerely apologize that we fell short this time. While we are pleased that we were able to help you enter the unit within 8 minutes of contacting us, we strive to answer each and every phone call and will look into what went wrong on our end. We will also look into the receptacles within the unit. Despite the issues, we’re so glad to hear that you enjoyed the unit! We hope that we can host you again in the future and have the opportunity to show you a seamless stay. Sincerely, The Outpost Crew

Hi Angela, Thank you for taking the time to share your feedback regarding your recent stay at Four Seasons II C6. While we are so happy to hear that our communication process was seamless, we do apologize for any disappointment you experienced with the property and appreciate your valuable insights. Our team constantly strives to improve the quality of our accommodations and your comments will be utilized for further enhancement. We regret that Four Seasons II C6 did not meet your expectations in terms of design. We take your concerns regarding the bathrooms and outdated blankets seriously and will look into necessary updates. Your feedback about the bedding and electrical outlets is duly noted, and we will work on providing a more comfortable and modern experience. We are pleased to hear that you enjoyed the pool and hot tub amenities at Sundance Swim & Tennis Club. Teton Village is indeed a charming location, and we understand your preference for downtown Jackson, and the additional offerings in this area. We appreciate your understanding and hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Best, The Outpost Crew

Hi Jason, We are sorry to hear that you feel your stay with Outpost was not a 5 star experience. Four Seasons II C6 was recently purchased by its current owners, who have been updating the home in stages. Prior to your arrival, we brought new beds into the unit, and on the day of your departure, we added touches such as new lamps. The photos you were looking at when reserving this property were taken prior to these updates, so we are surprised to hear your feedback that nothing in the unit has been updated. We apologize for the confusion regarding the hot tub and pool access at Four Seasons II C6. VRBO does not allow us to select "communal hot tub" in the same way we can select "communal pool" as an amenity, so we have added text clarifying that access is through the Sundance Swim and Tennis Club in multiple places so that this confusion does not happen in the future. We are happy to discuss purchasing games, books, and movies for this unit with the homeowner, although we do want to note that none of these were selected as amenities on VRBO. As of the holiday season immediately after your departure, we have expanded our welcome packets to include a dining guide, and now leave small welcome gifts for all of our renters. I apologize that you did not receive these added amenities, but hope that you will get to enjoy them in future stays with us. We are also working with a graphic designer to create accurate maps of the area. As for the property location, we input the home's address on VRBO, and they create the area maps. The quality of their maps is completely out of our control, and certainly not an attempt to be misleading. We are always as upfront as possible with our guests, as we want all of our guests to feel that their experience exceeded their expectations. We apologize for any confusion or disappointment you may have experienced during your stay, and hope to give you a 5 star experience when you return to Jackson Hole. Cheers, The Outpost Crew