Renee was nice, and check in was easy but besides that, nothing was like the listing. It is listed as entire home and while technically you have access to most of the home, this place is not private at all. There is ZERO indication on the listing that you could be sharing your stay with however many people. We thought we were staying in a home where the owner just lived in another area or something. But the home is actually just one big shared area. my husband and I ended up staying elsewhere because we were so uncomfortable with the dynamic. Renee gave us the basement, but it had a strange smell, and there was no way to lock our area from others coming in or anything like that. We were really disappointed and having to spend an extra 500 for hotels at last minute due to the listing not being what it said, really bummed us out on Syracuse.