I gave this an overall good rating because the resort is very nice, we have stayed here many times. The condo was clean and as pictured. What you NEED to know before booking this condo or any condo on this side in December, is that the pool gets ZERO sunlight. None. At all. They attempt to “heat” the pool. It just wasn’t enough given the temps being low, the wind being very high and it being overcast the majority of the time with no sun ever hitting the water. The irony is the other pool, on the other side(which was very inconvenient for us with our son’s physical disability) was that it WAS in the sun but the water was not heated and was like the North Atlantic. It was so cold that my daughter’s lips turned blue. She developed a cough the next day and after that we were done. All in all, the condo was nice, and clean. But zero mention of no sun and that literally, combined with the water being ridiculously cold, ruined our trip and we came home two days early. I just want others to know and be prepared for this during the “winter” months. We have stayed at Ixchel during the months of April, May, June and July, and it is has always been lovely. This was our first experience during our winter months and it’s just not for us. All we want is a pool and sun. That’s really it. Lesson learned I guess.