4/10 Mala
rosanna s.
2 ago. 2024
Le gustó: Limpieza y check-in
No le gustó: Comunicación
Bed Issue, Ants, and Construction Noise
The bed in the main bedroom is nine years old (date on the tag) and it shows.The sides slope down while the middle is visibly higher.It is worn out.The mattress was not a high quality one to begin with. It was so uncomfortable my husband had to sleep on one of the twin beds in the 2nd bedroom.This was even after we purchased a mattress topper for the bed. His back was in pain each night he slept on the bed. The last two nights when he slept on the twin, his back felt much better. Also, when we woke the first morning there, the kitchen counter was infested with ants. We had not cooked or prepared any food the night before. The counter was clean. The only thing on the counter was a sealed package of muffins--it had not yet been opened. We notified the host about the ant issue. I said we would p/u some type of spray. The host replied that she would let the building HOA know. Later, I sent another message stating that the ants were still all over the counter. I asked if someone would be coming out to spray. I received no reply to my question. For the entire stay, we could not use the kitchen counter at all. The host never checked in about the ant infestation.Lastly, it would have been appropriate to have been informed that the building next door was under repair/construction M-F beginning at 7am.There was very loud construction (think jackhammer) which ruined any possibility of enjoying the balcony. Out of her control, but just a heads up by the host would have been appropriate.
rosanna s.
Se hospedó 7 noches en julio de 2024
